Cannot back up

You do not know if this is the right forum or not, but don't see anything similar to it.

I am running Win 7, IE 8, and Norton 2010 on a HP s5310f...

I tried several times to backup my computer to get rid ot reminders alert and constant, but nothing works.

(4/04) I started backup yesterday. After he made the "cliché", he began to show backup files and was told to mark the disc My PC - PC 04/04/10, time and disk 1. I left the computer and returned after about an hour. He stopped at the point of 28%. I let it stay there about another 30 minutes and then canceled the backup. About an hour later, I tried again. It was 25% when I left again.

About 7 hours later, I went back and he was arrested at the point of 26%. Cancelled again.

I used DVD + R and CD - R discs.

Both times, the only way I could get the E door to open, I can get the cd, I had to reboot the computer and start, the door open.

Today, I started the backup. Several times, he get to the point of 25% and stop again. Twice I got a red error alert saying backup did not complete. After the 4th or 5th attempt, I finally got to start backup beyond the point of 25%.

Everything was going well until it got to the point 73% (my 3rd disc) and once more the red message "failed to save".
So, I restarted the back-up thinking it could pick-up where it left off. No question. It started early, but did not say that he formulated a "cliché". About 25% point, asked me to score the same disc as above but disc 1 even if I had left it #3 disc in the drive.

I don't know why I'm having problems to save my computer. I am not too concerned about the back-up (I have a backup off site system), but really wonder why I can't fill the back-up. I did a diagnostic test full of all the items listed under devices entries and the Test Scripts in the HP Support Assistant. Everything passed without warnings or errors.

If anyone can give me an idea what going on, I would appreciate it, of course.

boong

Run a scan of the hard drive. Right click on your hard drive and select Properties---> tools--> of error checking

Moreover, since the window RUN type: chkdsk

Tags: HP Desktops

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