Cannot cancel the subscription

Similar Questions

• Cannot cancel the subscription without paying enormous fees

  I work for a charity.  I thought I was ordering a "first month free" access to the photos of our Christmas appeal.
  I used it once, just once, back in November 2015 and didn't know that my charitable organization was paying every month since then.

  When I called to cancel the subscription, they hit me with a tax heavy addition $120!
  So, because of the very misleading advertising, my charitable organization paid $120 for 4 months of subscriptions not used (for a single photo!)

  and must now pay $ 120.

  Adobe should be ashamed of himself.  This practice of 'contract' is misleading.

  Hello

  Please see manage your membership FAQ: How can I cancel my membership creative cloud, Acrobat or PDF Document, Cloud?

  Kind regards

  Sheena

• Cannot cancel the subscription after the months of testing

  Hello

  I have tried to give up my Adobe Stock project since last month and have not managed to do it again. I don't know what is happening, but whenever I try to cancel, I don't see the option to do so under the details of the plan. And now I get a notification of my credit card saying there is an attempt to charge me something I tried before my trial ended but had no success. And apparently, it's the norm for other users who started this 'free trial' and are having no luck cancellation. What is the problem?

  Hi Reemq14591445,

  Kindly Contact Customer Care help for cancellation.

  See also:cancel your membership of Stock

  Hope that helps!

• Cannot cancel the subscription. Help, please.

  I can't stop my subscription for creative cloud. He said I need to contact support people. After that I start to fill in the details about my question, he said:

  If you are already connected, select phone or chat from the options below.

  and no options are read at all. (I'm connected)

  Hi Amr,

  Please try to rest your browser.  Try to clear the caches and cookies before contacting support: Contact Customer Care

  Let me know.

  Concerning

• BlackBerry smartphones impossible to cancel the subscription music BBM: error Id: 31600

  I tried to cancel my subscription to BBM Music via App World and demand and get an error in these two areas.  App World, it comes to declare there is an error and cannot cancel the subscription.  In BBM Music, I get the error Id: 31600.

  When I submit a support ticket by selecting 'Get support' in the App World, it will not submit saying my PIN is not valid.

  Thank you.

  Ed

  I found a way around it.  I have connected on App World via my PC with my phone connected and is go to the Subscriptions tab, and then cancelled it.  I received the confirmation of cancellation email, I received it 7 times, but it's better than when I could not cancel.

• Cannot cancel the monthly subscription.

  Driving me crazy.  I am told to contact customer service to cancel the subscription.  But it offers me no way to contact them.  No email, no cat.  I am connected to the correct account.

  What is the email address to cancel my subscription?

  Please check your private message.

• cancel the subscription cloud creative single-app

  I have to cancel my subscription and the chat is closed.  The phone number is bad.

  I have a message that says: to cancel the subscription, you must contact customer support.

  Membership of Single-app cloud creative to animate (one year)

  If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.

  Plese help me.

  [email protected]

  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• If I cancel the subscription with in 14 days, can I still use content downloaded from Adobe stock when I cancelled the plan?

  Can I use the images I get from the plan in the videos of the Gospel of my church? In a Word, can give the pictures to the Church when I cancelled the subscription?

  As long as the license you images before canceling. Once you cancel, you will not be able to authorize more. But this license you until you cancel are yours to use.

• Cancel the subscription in a week, toll-free... How?

  I installed the program where you can convert into Word documents.  I need only for 2 docs.  I wouldn't pay for a year.

  After waiting 2 hours using the line, I was told I could cancel the subscription in a month and I would not be charged.

  I just cancelled (after a week) and he said: I'll be charged for the year.  Help!

  I have to go to my credit card company and say that this is a faulty accusation?

  Hi karap52114938,

  I'll recommend your consult our service customer of the team Monday contact customer service of the loads & then make contact, your business credit card so that things are clear.

  Kind regards
  Nicos

• cancel the subscription, as I do?

  cancel the subscription, as I do?

  Hi Eduardo,

  I think you want to cancel your subscription.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• Hello, I want to cancel the subscription which I just contracted to date. It is a software that allows to make pdf to a document. DOC. MY Email: &lt; kglad deleted &gt;

  Hello, I want to cancel the subscription which I just contracted to date. It is a software that allows to make PDF to a document. DOC. My Email: < kglad deleted >

  Cancel your subscription or membership. Creative cloud

• Please I need help I can't cancel the subscription! : c

  I need help I can't cancel the subscription

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I need help for cancel the subscription.

  I can't cancel the subscription and I do not use the product, I need it to stop hitting my credit card (that I can't delete either)

  Help please!

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Impossible to cancel the subscription of the cc. Somebody help me now.

  I tried to cancel my subscription via live chat all morning, but nobody is available. I need a customer service as soon as possible.

  I had essentially harassed the @AdobeCare and finally, someone responded and cancelled my subscription for me. It took them about an hour to the answer, but only about 5 minutes to cancel the subscription.

• NEED HELP FOR CANCEL THE SUBSCRIPTION AS SOON AS POSSIBLE!

  Hi I need help, cancel a subscription to adobe creative cloud, the thing is that I read the terms and how to cancel and he tells me that I am to be charged an additional amount of the subscription, as it exceeded use of 30 days or something, but I am not the user of this subscription as my brother used it for his work for the College , and I was assured by him that there can be no agreement to pay extra fees at the cancellation, surely you can see many hoe of a stress for me because I can afford is more to keep being charged for a subscription that is undesirable, I can't communicate with my brother either as it wandered off and is no longer, we are in contact It's very frustrating because I read the old process even on how to cancel it over a hundred odd times now, and I am amazed how easy ADOBE to subscribe but de-s' subscribe, it seems a bit of a scam too me just to get more money, I do not wish to be charged a residual amount, or whatever it is, all I want is to stop money coming out of my account free of charge! If a member of staff could please support me on that I would be very grateful that I have a lot more important accounts payable and simply cannot continue in this never-ending cycle.

  Thank you.

  Sam, here's what you can try: phone support | Orders, returns of trade