Cannot cancel the subscription. Help, please.

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• Cannot cancel the subscription without paying enormous fees

  I work for a charity.  I thought I was ordering a "first month free" access to the photos of our Christmas appeal.
  I used it once, just once, back in November 2015 and didn't know that my charitable organization was paying every month since then.

  When I called to cancel the subscription, they hit me with a tax heavy addition $120!
  So, because of the very misleading advertising, my charitable organization paid $120 for 4 months of subscriptions not used (for a single photo!)

  and must now pay $ 120.

  Adobe should be ashamed of himself.  This practice of 'contract' is misleading.

  Hello

  Please see manage your membership FAQ: How can I cancel my membership creative cloud, Acrobat or PDF Document, Cloud?

  Kind regards

  Sheena

• Cannot cancel firefox update help please!

  Help, please.

  I want to cancel the update Firefox as soon as possible.

  I have watched videos on youtube and have read articles - nothing works and most of the instructions are over my head. »
  Is there a simple way to restore Firefox to the way it was before the "cool".

  Any help is appreciated...

  Thank you.

  blueave said

  I expect a very simple solution.

  I think it's technically possible to create a tool for this, but it's beyond my capabilities.

  Maybe we should rotate to a different approach: what is missing from your profile ' refresh after "you need back?

• Cannot cancel the subscription

  I am trying to cancel my annual subscription of photography, however, that the payment has failed I don't have features to communicate with the staff, only to post on this forum... I need to cancel it as soon as possible.

  This is an open forum, not Adobe support... Click below

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• Cannot cancel the subscription after the months of testing

  Hello

  I have tried to give up my Adobe Stock project since last month and have not managed to do it again. I don't know what is happening, but whenever I try to cancel, I don't see the option to do so under the details of the plan. And now I get a notification of my credit card saying there is an attempt to charge me something I tried before my trial ended but had no success. And apparently, it's the norm for other users who started this 'free trial' and are having no luck cancellation. What is the problem?

  Hi Reemq14591445,

  Kindly Contact Customer Care help for cancellation.

  See also:cancel your membership of Stock

  Hope that helps!

• BlackBerry smartphones impossible to cancel the subscription music BBM: error Id: 31600

  I tried to cancel my subscription to BBM Music via App World and demand and get an error in these two areas.  App World, it comes to declare there is an error and cannot cancel the subscription.  In BBM Music, I get the error Id: 31600.

  When I submit a support ticket by selecting 'Get support' in the App World, it will not submit saying my PIN is not valid.

  Thank you.

  Ed

  I found a way around it.  I have connected on App World via my PC with my phone connected and is go to the Subscriptions tab, and then cancelled it.  I received the confirmation of cancellation email, I received it 7 times, but it's better than when I could not cancel.

• Please I need help I can't cancel the subscription! : c

  I need help I can't cancel the subscription

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I need help for cancel the subscription.

  I can't cancel the subscription and I do not use the product, I need it to stop hitting my credit card (that I can't delete either)

  Help please!

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I am a subscriber of Adobe Creative Cloud, received I say as my signature, it cancelled. Because? I didn't ask. I want to continue with the subscription. Please contact me.

  
  

  
  

  I am a subscriber of Adobe Creative Cloud, received I say as my signature, it cancelled. Because? I didn't ask. I want to continue with the subscription. Please contact me.

  Hello

  Your question is not clear. If you are facing problems of activation you can see the following link for errors in connection with Creative Suite and creative Cloud applications, activation and connection Solutions. Contact support Adobe, you can refer to contact customer service

• Cannot cancel the monthly subscription.

  Driving me crazy.  I am told to contact customer service to cancel the subscription.  But it offers me no way to contact them.  No email, no cat.  I am connected to the correct account.

  What is the email address to cancel my subscription?

  Please check your private message.

• Impossible to cancel the subscription of the cc. Somebody help me now.

  I tried to cancel my subscription via live chat all morning, but nobody is available. I need a customer service as soon as possible.

  I had essentially harassed the @AdobeCare and finally, someone responded and cancelled my subscription for me. It took them about an hour to the answer, but only about 5 minutes to cancel the subscription.

• cancel the subscription, as I do?

  cancel the subscription, as I do?

  Hi Eduardo,

  I think you want to cancel your subscription.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• cancel the subscription cloud creative single-app

  I have to cancel my subscription and the chat is closed.  The phone number is bad.

  I have a message that says: to cancel the subscription, you must contact customer support.

  Membership of Single-app cloud creative to animate (one year)

  If I follow the instructions to cancel the warrants say tha I need to contact support and there is no support in the page and I need more Don t software.

  Plese help me.

  [email protected]

  Thank you.

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cancel the subscription in a week, toll-free... How?

  I installed the program where you can convert into Word documents.  I need only for 2 docs.  I wouldn't pay for a year.

  After waiting 2 hours using the line, I was told I could cancel the subscription in a month and I would not be charged.

  I just cancelled (after a week) and he said: I'll be charged for the year.  Help!

  I have to go to my credit card company and say that this is a faulty accusation?

  Hi karap52114938,

  I'll recommend your consult our service customer of the team Monday contact customer service of the loads & then make contact, your business credit card so that things are clear.

  Kind regards
  Nicos

• I reinstall xp on my toshiba laptop Dungeon wonders for SDBUS. SYS file that is not on the cd help please, I did once before without this problem

  I reinstall xp on my toshiba laptop Dungeon wonders for SDBUS. SYS file that is not on the cd help please, I did once before without this problem

  Please try to use different CD or simply remove the CD then insert again the installation request for the files.