Cannot connect to creative Cloud (for updates)

Similar Questions

• Connection problem in a creative cloud for updates - unknown Server error

  Problem connecting creative cloud for updates - unknown Server error works very well with my laptop, but this error pops up whenever I try to update cloud adbobe on my main PC programs?

  Please try to perform the steps described in the following base article review.

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Cannot connect in Creative Cloud Desktop

  Howdy! User of short-lived, first calling time, blah, blah.

  I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.

  I have:

  1. Uninstalled and re-uploaded and re-installed.
  2. I tried to use Adobe Creative Tool Cleaner (CTACC) cloud.
     1. As the instructions contained in this file delimit: first of all, I uninstalled Desktop. Then I downloaded and opened CTACC. However, I could not clean - because it was not in the list - because I had uninstalled.
     2. Cleaning then reinstalled and tried. No joy.

  If I understand correctly, I can not connect, will expire the license on my computer and I won't be able to use these products - where I make my living.

  Please help as soon as possible.

  Thank you!

  Best,

  Ian

  p.s. - 2009 MacbookPro, 8 GB of ram, 2.8 Ghz Intel Core 2 Duo

  Very well!

  I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167

  If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:

  1. exit creative Cloud and Adobe Application Manager connection (if it is running).

  2 delete your opm.db file location:

  Windows - c:\Users\<>

  Mac -to/Users / / Library/Application Support/Adobe/OOBE/opm.db

  3 restart the connection creative cloud. You will be asked to log in again.

  It's #25 post, about 2/3 down the page.

  I consider this closed, for now.

  Thank you!

• Cannot connect to creative cloud

  I am unable to connect to the creative cloud. When I click the icon at the top of my screen, the attached picture is what I see. I'm not even to click in each box to enter username or password. Any help would be appreciated!

  

  Hi Alexis,.

  I hope that you tried different browsers & deleted the cookies & cache too.

  You can try the Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  You can contact support for this issue through https://helpx.adobe.com/support.html#/top_products .

  Concerning

  Stéphane

• Cannot connect to creative cloud App

  I can't connect to the creative cloud app, everytime I try, it appears upwards. I can connect online (via my browser) very well, but the app on my desktop does not work.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

• Cannot connect using Creative Cloud Desktop (Bug)

  Whenever I get my login and my password, the application of office says "you have been disconnected" and brings back me to the login screen. He always goes in a loop like this for. I am sure that my login and pass are correct.

  I want to connect to get auto-updates on applications and easy access to all Cloud applications. Thanks for any help, tried everything including uninstalling and reinstalling.

  Hi Modus21

  Please uninstall the desktop application and follow the steps below:

  Delete the file opm.db.

  1. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  2. Delete the file opm.db.

  Redownload the app desktop cloud creative https://creative.adobe.com/products and the connection.

  Concerning

  Akshay

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I bought the creative cloud for students and cannot access the document cloud.

  Hello.  I bought the creative cloud for students and cannot access the document cloud.  I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something.  My payments were made.  The only reason why I

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Creative cloud app: updated installation: stuck at 2% Message "tries to connect to the server.

  I have cleared all my browsers cache, uninstalled the app and re-installed, cleaned up the hosts, checked every single thread that is available with the same problem... none are resolved.
  Web-fonts used to synchronize until the update happens so I can't really work.  It is a very big problem for me.  The screenshot below is the window of my creative cloud for the last 4 hours

  I am running windows 7 Home premium v 6.1 service pack 1

  

  You see connection to the CC - stuck on "installing update...". »

• Cannot install Creative Cloud desktop update and complete software lost

  Cannot install Creative Cloud desktop update and complete software lost

  Hi Titanouk,

  Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thank you very much

  I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thanks a lot now have a load of files I can not settle before I send them to the clients until I have shut down my business. Can anyone throw any light on the matter please?

  If you do not renew your subscription, you will have 30 days to use the programs as tests... and then they stop working

  A subscription is like rent a car... stop paying, and you stop driving

• Please help to cancel my subscription of single-app creative cloud for Acrobat Pro (at least) which has been subscribed by mistake and now I am penalized for her 3 months. Cannot find the plan tab Cancel in adobe India website

  Please help to cancel my subscription of single-app creative cloud for Acrobat Pro (at least) which has been subscribed by mistake and now I am penalized for her 3 months. Cannot find the tab cancel the plan to manage the website of adobe India tab. Help, please...

  Cancel your membership Adobe Creative Cloud

• Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• We have creative cloud for business our creative cloud for the client company cannot access the plan portfolio Typekit fonts

  We have Creative Cloud for businesses.

  Our creative cloud for the client company (= users) cannot access the Typekit portfolio plan, only the free fonts.

  Best regards

  Matti Makijarvi

  [email protected]

  We had it operating forest offf CC and Typekit user accounts, delete this user of dashboard, creating a new email account for the user, inviting through this e-mail as a new user.

  Now, she has access to the Typekit PF regime.

  /Matti