Cannot connect to creative cloud

Similar Questions

• Cannot connect in Creative Cloud Desktop

  Howdy! User of short-lived, first calling time, blah, blah.

  I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.

  I have:

  1. Uninstalled and re-uploaded and re-installed.
  2. I tried to use Adobe Creative Tool Cleaner (CTACC) cloud.
     1. As the instructions contained in this file delimit: first of all, I uninstalled Desktop. Then I downloaded and opened CTACC. However, I could not clean - because it was not in the list - because I had uninstalled.
     2. Cleaning then reinstalled and tried. No joy.

  If I understand correctly, I can not connect, will expire the license on my computer and I won't be able to use these products - where I make my living.

  Please help as soon as possible.

  Thank you!

  Best,

  Ian

  p.s. - 2009 MacbookPro, 8 GB of ram, 2.8 Ghz Intel Core 2 Duo

  Very well!

  I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167

  If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:

  1. exit creative Cloud and Adobe Application Manager connection (if it is running).

  2 delete your opm.db file location:

  Windows - c:\Users\<>

  Mac -to/Users / / Library/Application Support/Adobe/OOBE/opm.db

  3 restart the connection creative cloud. You will be asked to log in again.

  It's #25 post, about 2/3 down the page.

  I consider this closed, for now.

  Thank you!

• Cannot connect to creative cloud App

  I can't connect to the creative cloud app, everytime I try, it appears upwards. I can connect online (via my browser) very well, but the app on my desktop does not work.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

• Cannot connect to creative Cloud (for updates)

  When I login, I get message "You have been logged out."

  I tried several times with the same results.

  Help?

  Hello!

  Try solution 2 here:

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

  I had the same problem and deleting file OPM helped.

• Cannot connect using Creative Cloud Desktop (Bug)

  Whenever I get my login and my password, the application of office says "you have been disconnected" and brings back me to the login screen. He always goes in a loop like this for. I am sure that my login and pass are correct.

  I want to connect to get auto-updates on applications and easy access to all Cloud applications. Thanks for any help, tried everything including uninstalling and reinstalling.

  Hi Modus21

  Please uninstall the desktop application and follow the steps below:

  Delete the file opm.db.

  1. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  2. Delete the file opm.db.

  Redownload the app desktop cloud creative https://creative.adobe.com/products and the connection.

  Concerning

  Akshay

• PC W7 cannot close the creative Cloud application

  Does anyone know why my pc W7 cannot close the creative cloud application when I stopped my pc?

  When I want to shut down the pc, I always have a message and must close the creative application Cloud by force (I don't know the passage of law).

  THX!

  This seems like a minor issue, so I recommend leaving her alone and allowing victory to force her to stop.

  You can also open your Preferences cc dialog box and not start cc when you connect if this prompt mind.  Just run the application cc, at most once a month.

  and if you want to solve the problem, you would probably need to uninstall any cc including the application office, specific to the use of the Adobe Creative Cloud cleaning tool to solve installation problems , restart your computer and reinstall the desktop by https://creative.adobe.com/products/creative-cloud application

• I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  I am unable to connect to creative cloud. The error that says Unable to get on the Adobe servers

  Please see:

  1. Creative cloud activation and login troubleshooting
  2. Adobe Download Manager cannot happen on the Adobe servers
  3. Cloud cannot create arrived on Adobe servers.

  You can try to remove creative cloud app and reinstall it.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I can't connect to Creative Cloud DUPLICATE LOCKED

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  go to I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• My adobe id is '&lt; deleted by the moderator &gt;"but when I try to connect to creative cloud it shows"&lt; deleted by the moderator &gt; ". so I can't connect to it. What should I do?

  

  Hello

  Please see wrong address to connect to Creative Cloud Desktop, how to pass to my e-mail?

  Hope that helps!

  Kind regards

  Sheena

• My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck. Help?

  My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck.

  I had no problem with this problem until today when I rebooted my laptop to install a driver for the tablet.

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Try to publish online and it says connection to creative cloud, however, I am already connected. What is the problem?

  Try to publish online and it says connection to creative cloud, however, I am already connected. What is the problem?

  Go to the creative desktop application Cloud (on the Menu bar on a Mac, or the taskbar in Windows). Click on the "gear" icon > Preferences > General. Logout, then signed again with your Adobe ID

• Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you