Cannot create recovery discs

Just got my new HP Envy 700-215xt.  The first thing I did was to create the recovery disks. Disc 1 was not a problem. Disc 2 was defective, but worked on the new attempt.  Drive 3 failed 4 times.  He hangs at 0% to check then said to use a high quality white.  I use Taiyo Yuden, and I probably had a failure in my last 2000 burns. Any thoughts? Discs can be purchased and if so how?

In fact one of the Post-it notes on the recovery said to try to disable user accounts.  Did this and it worked, go.

Thank you for your time and the suggestion.

Tags: HP Desktops

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