Cannot delete all messages of unknown error has occurred

Today, I changed to Windows 7 from Windows 10. Everything seemed fine except that I can't delete all messages now. I get this message "an unknown error has occurred" can anyone help please

Hello, Jillian

Thanks for the reply.

I appreciate your patience.

I hope that the suggestions contained in the previous post may help.

If this does not help, you can try to uninstall and reinstall Windows live mail and check the issue.
Reference:
http://Windows.Microsoft.com/en-us/Windows-Live/Mail-uninstall

You can reinstall Windows live mail from this link:
http://Windows.Microsoft.com/en-us/Windows/essentials

See also:
http://Windows.Microsoft.com/en-us/Windows-Live/Windows-essentials-help#V1H=TAB4

Please keep us informed.

Thank you

Tags: Windows

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