Cannot find the next jump - ASA 5505 VPN routing l2l

Similar Questions

• Cannot establish the Tunnel on ASA 5505 Vlan please help!

  I can not get a tunnel to establish from (see config). I don't think I'm getting the phase 1. Am I missing something simple? Help, please

   
  volatile xlate deny tcp any4 any4
  volatile xlate deny tcp any4 any6
  volatile xlate deny tcp any6 any4
  volatile xlate deny tcp any6 any6
  volatile xlate deny udp any4 any4 eq field
  volatile xlate deny udp any4 any6 eq field
  volatile xlate deny udp any6 any4 eq field
  volatile xlate deny udp any6 any6 eq field
   
  names of
  !
  interface Ethernet0/0
  Inet description
  !
  interface Ethernet0/1
  Shutdown
  !
  interface Ethernet0/2
  Shutdown
  !
  interface Ethernet0/3
  Shutdown
  !
  interface Ethernet0/4
  Shutdown
  !
  interface Ethernet0/5
  switchport access vlan 8
  !
  interface Ethernet0/6
  Shutdown
  !
  interface Ethernet0/7
  switchport access vlan 155
  !
  interface Vlan1
  Inet description
  nameif outside
  security-level 0
  IP address xxx
  !
  interface Vlan8
  no interface before Vlan155
  nameif [email protected]
  security-level 100
  IP 10.8.18.6 255.255.255.248
  !
  interface Vlan155
  Private description
  nameif inside
  security-level 50
  192.168.200.254 IP address 255.255.255.0
  !
  passive FTP mode
  clock timezone IS - 5
  clock to summer time EDT recurring
  the object to the Interior-net network
  192.168.200.0 subnet 255.255.255.0
  network of the LocalLAN object
  subnet 10.8.18.0 255.255.255.248
  the RemoteVPNObjects object-group network
  object-network 10.0.0.0 255.0.0.0
  network-host xxxxxxxxx object
  access extensive list ip 10.8.18.0 acl_iwdn allow 255.255.255.248 10.0.0.0 255.0.0.0
  access extensive list ip 10.8.18.0 acl_iwdn allow 255.255.255.248 host xxxxxxxx
  acl_outside list extended access permit icmp any any echo response
  acl_outside list extended access permit icmp any one time exceed
  access extensive list ip 10.8.18.0 acl_inside allow 255.255.255.248 10.0.0.0 255.0.0.0
  access extensive list ip 10.8.18.0 acl_inside allow 255.255.255.248 host xxxxxxxx
  pager lines 24
  Enable logging
  asdm of logging of information
  Outside 1500 MTU
  Within 1500 MTU
  [email protected] MTU 1500
  ICMP unreachable rate-limit 1 burst-size 1
  don't allow no asdm history
  ARP timeout 14400
  no permit-nonconnected arp
  NAT dynamic interface of Interior-net source (indoor, outdoor)
  NAT ([email protected], any) static static source to destination LocalLAN LocalLAN RemoteVPNObjects RemoteVPNObjects
  NAT ([email protected], outside) no matter what source dynamic interface
  !
  the object to the Interior-net network
  NAT dynamic interface (indoor, outdoor)
  Access-group acl_inside in the [email protected] interface
  Route outside 0.0.0.0 0.0.0.0 public
  Timeout xlate 03:00
  Pat-xlate timeout 0:00:30
  Timeout conn 01:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
  Sunrpc timeout 0:10:00 h323 0:05:00 h225 mgcp from 01:00 0:05:00 mgcp-pat 0:05:00
  Sip timeout 0:30:00 sip_media 0:02:00 prompt Protocol sip-0: 03:00 sip - disconnect 0:02:00
  Timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
  timeout tcp-proxy-reassembly 0:01:00
  Floating conn timeout 0:00:00
  dynamic-access-policy-registration DfltAccessPolicy
  identity of the user by default-domain LOCAL
  the ssh LOCAL console AAA authentication
  No snmp server location
  No snmp Server contact
  Server enable SNMP traps snmp authentication linkup, linkdown warmstart of cold start
  Crypto ipsec transform-set esp-3des esp-sha-hmac P2PVPNSet ikev1
  Crypto ipsec pmtu aging infinite - the security association
  card crypto DynamicMap 10 corresponds to the address acl_iwdn
  DynamicMap 10 set crypto map peer xxxxxxxxxx
  card crypto DynamicMap 10 set transform-set P2PVPNSet ikev1
  DynamicMap interface card crypto outside
  trustpool crypto ca policy
  crypto isakmp identity address
  Crypto ikev1 allow outside
  IKEv1 crypto policy 10
  preshared authentication
  3des encryption
  sha hash
  Group 2
  life 86400
   
   
  Console timeout 0
  management-access inside
   
  a basic threat threat detection
  Statistics-list of access threat detection
  no statistical threat detection tcp-interception
  NTP server 132.163.4.103 prefer external source
  NTP server 192.43.244.18 prefer external source
   
  Tunnel-Group XXX type ipsec-l2l
  tunnel-group ipsec-attributes xxxxxxxxx
  IKEv1 pre-shared-key *.
  !
  class-map inspection_default
  match default-inspection-traffic
  !
  !
  type of policy-card inspect dns preset_dns_map
  parameters
  maximum message length automatic of customer
  message-length maximum 512
  Policy-map global_policy
  class inspection_default
  inspect the preset_dns_map dns
  inspect the ftp
  inspect h323 h225
  inspect the h323 ras
  Review the ip options
  inspect the netbios
  inspect the rsh
  inspect the rtsp
  inspect the skinny
  inspect esmtp
  inspect sqlnet
  inspect sunrpc
  inspect the tftp
  inspect the sip
  inspect xdmcp
  inspect the icmp
  !

  Delete this;

  no nat dynamic interface of Interior-net source (indoor, outdoor)

  Add this;

  network of the object OBJ-NAT-ALL
  subnet 0.0.0.0 0.0.0.0
  NAT dynamic interface (indoor, outdoor)

  Try again, after the results of

  Show cry isa

  Pete

• Cannot resolve the problem between ASA - CheckPoint (VPN)

  Hi team,

  I have a strange problem with a L2L VPN between an ASA on my side and a checkpoint as her counterpart.

  The IPsec tunnel works very well, but from time to time, the traffic stop through the tunnel.

  Scenario:

  172.31.250.0/28--ASA---Internet---checkpoint---200.122.x.y/32

  I've done many tunnels between ASAs and control points, but this time we found this:

  access extensive list ip 172.31.250.0 outside_1_cryptomap allow 255.255.255.240 host 200.122.164.165

  local ident (addr, mask, prot, port): (172.31.250.0/255.255.255.240/0/0)

  Remote ident (addr, mask, prot, port): (200.122.164.165/255.255.255.255/0/0)

  #pkts program: encrypt 0, #pkts: 0, #pkts digest: 0

  #pkts decaps: 1148, #pkts decrypt: 1148, #pkts check: 1148

  local ident (addr, mask, prot, port): (172.31.250.8/255.255.255.248/0/0)

  Remote ident (addr, mask, prot, port): (200.122.164.0/255.255.255.0/0/0)

  #pkts program: 27682, #pkts encrypt: 27683, #pkts digest: 27683

  #pkts decaps: 27683, #pkts decrypt: 27683, #pkts check: 27683

  local ident (addr, mask, prot, port): (172.31.250.8/255.255.255.248/0/0)

  Remote ident (addr, mask, prot, port): (200.122.164.165/255.255.255.255/0/0)

  #pkts program: 3579, #pkts encrypt: 3579, #pkts digest: 3579

  #pkts decaps: 10443, #pkts decrypt: 10443, #pkts check: 10443

  Traffic is defined between 172.31.250.0/28 and a single host, but I see three SAs:

  1 172.31.250.0/28 - 200.122.164.165/32

  2 172.31.250.8/32 - 200.122.164.0/24

  3 172.31.250.8/32 - 200.122.164.165/32

  What is the reason for this?

  The reason why I have paste this above is because the control point defines the traffic "interesting" as two rules (one in each direction).

  Control point:

  Rule 1: The traffic of 200.122.164.165/32 172.31.250.0/28

  Rule 2: The traffic of 172.31.250.0/28 200.122.164.165/32

  So, I think that the problem occurs because we hear by the SAs of the phase 2 bidirectional rules (crypto ACL), and control point sets the SAs of the phase 2 as one-way rules. Even if traffic matches, I see the output above.

  I think this means that the ASA receives a portion of the traffic in a SA and send it via another, and I don't know if that is causing the problem and if so, how to fix?

  The problem is totally random. We have reduced the time to generate a new key for 2 minutes at the minute of the phase 2 and 5 on the phase 1 and there is no problem during the generate a new key.

  We had not been able to capture the log at the exact moment of the problem. Then the tunnel suddenly rises again and start working.

  ASA 5510 version 8.2 (5)

  Any help is appreciated!

  Federico.

  Federico,

  New installation SAs is not so to generate a new key, it consicides with a homologous assuming it matches traffic again and must so initial has ITS new.

  Now when we have a static, selector of this SA traffic encryption card new must match what we defined in the ACL.

  Generally, you will get an error if there is absolutely no match and tunnel would fail to phase 2.

  I want to just make sure we're on the same page. When it ends on a dynamic encryption card, we know (or rarely know) what will look like the SA distance so we accept everything.

  I do not say that this checkpoint of the half was here half it matched. I say it's more likely (for some reason I couldn't be aware, or a bug) implemented match the ACL under static crypto map.

  Marcin

• When I perform a net view on, I get the error system error 51 next. Windows cannot find the network path.

  Net 51 with a view system error

  I have two boxes of Windows XP that I login as administrator account. I was able to synchronize files, map network drives and can do a tracert to reach one of them.

  However, when I perform a net view on, I get the following error

  51 system error has occurred.

  Windows cannot find the network path. Make sure the network path is correct and the destination computer is not busy or turned off the coast. If Windows still can't find the network path, contact your network administrator.

  How to make this command work?

  Hello

  ·         Your computer is on a domain network?

  Follow the steps in troubleshooting this article and check if that helps:

  You cannot access shared files and folders or browse computers in the workgroup with Windows XP

  http://support.Microsoft.com/kb/318030

  See also this article that resembles the same error.

  Error when you try to access shared resources on a computer that is running Windows 2000 or Windows Server 2003: "53 system error has occurred" or "51 system error has occurred."

  http://support.Microsoft.com/kb/259878

• ASA 5505 VPN sessions maximum 25?

  Hello friend´s

  The company I work when acquired several ASA 5505, so now we will be able to connect several branches at Headquarters. But, now, I know that the ASA 5505 just scalates to 25 VPN sessions, I think that it won´t be enough to support the operations of an office. I have a lot of questions about this:

  Is - what the number 25 menas supporting up to 25 L2L tunnels? Or it means 25 sessions, regardless of the amount of L2L tunnels?

  Is this the way number 25 supporting up to 25 users in the Branch Office? Or it means that a user can use several sessions?

  I'm the stage of testing in a laboratory where one PC connects to many applications, at - it now someone if there is a command in the SAA to check how many VPN sessions is used?

  Please, do not hesitate to ask as much as necessary information. Any comments or document will be appreciated.

  Kind regards!

  Hi Alex,

  The assistance session 25 ASA 5505 VPN as max for IKEv1 or IPSEC tunnels customers it could be up to 25 L2L tunnels or 25 users using ikev1 (Legacy IPSEC client) and another 25 sessions for Anyconnect or Webvpn in this case are used in function.

  To check how many sessions VPN is currently running, run the command 'Show vpn-sessiondb' and 'display the summary vpn-sessiondb '.

  Find the official documentation for the ASA5505 on the following link:

  http://www.Cisco.com/c/en/us/products/collateral/security/ASA-5500-series-next-generation-firewalls/datasheet-C78-733510.html

  Rate if helps.

  -Randy-

• Please give index on configuring vpn site to site on 881 to ASA 5505 cisco router

  Earlier my boss asked me to prepare to implement the VPN site-to site on router Cisco 881 Integrated Services to ASA 5505 router, which is now running on the side of HQ. Someone please give me a hint. I am now learning the pdf file from Cisco that mention how to configure VPN site to site between 1812 Cisco IOS router and router of the ASA 5505 using ASDM V6.1 and SDM V2.5. Cannot find the book for the Cisco 881 device.

  Someone please please suggest me something as soon as POSSIBLE.

  Thank you

  CLI version:

  http://www.Cisco.com/en/us/products/HW/vpndevc/ps2030/products_configuration_example09186a00807ea936.shtml

  ASDM and SDM Version:

  http://www.Cisco.com/en/us/partner/products/ps5855/products_configuration_example09186a0080a9a7a3.shtml

• Satellite T110-11U - cannot find the router WLAN

  Hello

  I have a Toshiba Satellite T110-11U. Have had since February and loved it-fortunately it wireless used throughout the House. Then one day on a month, unless I was in the same room that the wireless router, Wireless does not work. I have 2 other laptops (and iPhone) which still connect wirelessly throughout the House and the garden without problem.
  As you can imagine, it was very strange. When I take in the garden, my other laptops are all networks wireless in the region, but my Toshiba can't find any.

  Suspecting it was a driver problem, I made sure that the wireless drivers are up-to-date. With no joy, I got the system as it was at the time of purchase (do a complete restoration by interupting, starting and leaving the hard drive to be deleted and reinstalled etc.). Still the same problem. I even changed the rooms in which the router is, and the same problem - the Toshiba cannot find the router unless the router is located a few meters from the laptop.

  Until I lose the will to live, can anyone suggest the cause of my problems, or is it time I admitted defeat and brought back to the Comet under warranty (where likely test next to a wireless router and tell me everything is fine!).

  Thank you very much

  Steve.

  Hey Buddy,

  Did you check if the wireless network card is recognized correctly in the Device Manager? There may be a yellow exclamation or unknown device. Try also updating the driver WLAN from Toshiba Web site:
  http://APS2.toshiba-tro.de/WLAN/

  See all other WLAN routers?
  The wireless network card can be activated using a combination of keys FN + F8 and in the BIOS. In the BIOS, you should also load default settings and test again.

• Photosmart C4780 installation fails at the "system cannot find the file specified."

  My problem began simply with your printer, a HP Photosmart C4780, who has always had a wireless connection and would not print.  Initially, the checked network connection fine control panel of the printer.  I ran a Microsoft printer troubleshooting, which found a block in line print and authorized.  The first test page print, but did print the "internal test page.  I did not understand what it meant, so I looked for help on the HP site.

  I ran the HP print and Scan Doctorand he suggested I have reinstall the driver.  I have downloaded and saved the current HP (PS_AIO_06_C4700_USW_Full_Win_enu_140_175.exe) and then uninstalled the existing driver.  When I tried to install a new, a window pops up saying "the system cannot find the file specified," with only a single box for click that simply says "OK".  The installation went through 'examining installation options', after entering "check updates, download updates, install updates" and then it was all in "audit system", who jumped out of the window "file not found" upwards, and when I clicked 'OK', the installation window as well as the error message box simply disappeared.  Which I suppose is the path to the file is under the window, but it didn't fit so he showed not the end.  What I read was "C:\Users\... \Local\Temp\7zS588E\Setup\.\Setup\hpzpnp40...»

  I found a topic on the same printer model for the same problem in the forum, which offered this hotfix:

  You must first complete a level 3 of the software uninstallation. I've included the steps below to do this.
  
  1. press the Windows key and the letter R
  2. type %temp%, and then click OK
  3. open the 7z folder (a more recent if there are multiples)
  4 open the util folder
  5 open the folder of the ccc
  6. double-click on the Uninstall_L3
  
  Once you have completed the Uninstall_L3, delete all of the items listed in the temp folder. Note, you will not be able to remove all the elements, please ignore those that do not. Then please empty the trash and perform a clean boot. I've included the document «How to perform a boot in Windows» If your computer does not request it, restart your computer.
  
  Once your computer is back, you must reinstall the printer software. You can do this either by using the Setup CD, or by downloading the software.

  I did what was suggested, until he got to the point where it says it was the case recommend not removing any more items if I had intended on using the HP Officejet printer (Yes, I have a second HP printer connected to the network) anytime in the future.  Not really understand how it all works, I decided to stop what I was doing, so unfortunately it has not solved my problem.

  Do I need to uninstall both printers HP before I can reinstall a?  And if I do that, is there a reason that I wouldn't be able to reinstall the two printers?  Looks like I'm asking trouble.  Bottom line... I can not install the driver.

  I tried to install the full versions and the driver base and still get the same result.

  I have a HP Pavilion dv6 - 3100t for computer laptop, running Windows 7 Edition Premium, version 6.1.7601 family service pack 1 64-bit.  I have not installed new hardware or software.  This printer has always had a wireless connection.  The router I'm using is a Netgear 54Mbps WGR614 v6 (provided by my cable company) and the network includes not only my laptop and the Photosmart printer, but also desktop ASUS, HP printer, an Officejet 6300 series (used only for printing graphics and photos via a wired to the router) and a chip on Vizio TV.  I use Norton 360 first Edition and disabled the antivirus auto-protect when I downloaded and tried to install the driver.

  Help, please!  And thanks in advance for your time and your attention.

  Oh, Jamieson, it worked!  I can print again!  A massive amount of thanks and congratulations to you.

  I couldn't believe it when he actually passed the point where it normally would stop the installation, but then almost at the end, upward jumped «Fatal error during installation»  My excitement sank into a depression.  He said while the installation was not successful and he needed to collect information in order to diagnose the fault.  I looked at what has been collected, and it was more or less gobblety-* beep * for me.  There was a code of 19714722 error condition, if that means anything.

  Then he placed on my desk, the "Error of Installation HP - Windows 7.hta" file and instructed me to do away with the current window, restart, and then open the file and move forward with these guidelines.  I did and he basically had me to restart the computer once again, and then turn the printer off, unplug the printer, then unplug the router, wait 30 seconds and then plug the TAA - DAA and back in, I'm back in the business of printing.

  Thank you very much for your time and patience.

  All the best to you and yours!

• Recently I have not been able to burn a CD with Windows Media Player: I get an error message: "Windows Media Player cannot find the file."

  Hello

  I recently haven't been able to burn a CD with Windows Media Player (he worked last week, but not now). I get an error message "Windows Media Player cannot find the file. The link between the library item and its digital media file associated with may be broken. "Try to fix the link or delete the item. There is a web help option which says that to fix a link, you click on the blue icon next to the item, then click "Browse this article. But the only icon I see is a little blue triangle next to individual songs in the library pane or list, there is no icon next to the name of the playlist. Although the click with the right button on the blue triangle gives me a few options, "Browse this point" is not one of them. Does anyone have any ideas what is wrong and how can I sort it please!

  Rick

  original title: burning a CD problems

  Hello

  
  (1) what version of Windows Media Player do you use?
  (2) what is the model of your CD burner?
  (3) you have the latest drivers for the CD burner?
  (4) what type of file you are trying to burn?
  (5) you receive error codes?
  (6) what version of the operating system is installed on the computer?
  (7) we get to a particular file?
   
  
  Method 1: You can try to update the drivers of your CD burner visit the manufactures Web site.
   
  Method 2: You can try to remove the CD, and then insert another CD and try to burn another file and check if the problem persists.
  
  Method 3: You can also check out the link below:

  Windows Help and procedures: burn a CD or DVD in Windows Media Player: frequently asked questions

  I hope this information helps!

• I have a PC brand new - HP and played Chess Titans. Now all of a sudden it says it cannot find the texture, but he said no zero the reference count and then could not find device 3D.

  original title: Chess Titans

  I have a PC brand new - HP and played Chess Titans.  Now all of a sudden it says it cannot find the texture, but he said no zero the reference count and then could not find device 3D.  What's past and how to fix this.  Thank you.

  These error messages can occur if you (or software) also disabled Aero. Aero must be on (and supported by the video card) to play Chess Titans. "192GO should be enough for everyone." (of the miniseries "Next generation jokes")

• Remote Desktop error: the system cannot find the specified file. C:\WINDOWS\system32\ < LANG_NAME > \mstsc.exe.MUI

  Came across an interesting problem this morning. After starting my PC from various applications (OutLook 2002, Management Studio of SQL Server 2008, etc.). I was able to connect to a server by using Remote Desktop (RDP, alias). On trying to connect to a second system, I started getting the following error message:

  The system cannot find the specified file. C:\WINDOWS\system32\\mstsc.exe.MUI

  Will always be connected to the server, I tried to launch a second instance using RDP, but received the same error message.

  I googled the error and found different solutions (the best solution to examine ishttp://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/164d1e0b-51e6-4201-9dc2-3f4a0ccb14e5), however, none of the solutions seemed to work.

  I tried checking the virus/malware, etc, but nothing was found. I tried to re - load the dll and the exe (s), but still not received the error message.

  The next solution was to try to see what can be changed on my system (new programs, etc.). I noticed there is an update downloaded to my system (C:\Windows\WindowsUpdate.log): AutomaticUpdates content success install successful and Restart required for the following update: update for Windows XP (KB969084)... the update is related to remote desktop.

  I rebooted the system, still not received the RDP error messages. Is I did a complete "install updates and shut down ', and then restarted my system that started working again.

  For the record, here is some information on my system:

  XP Professional: Version 5.1 (Build 2600.xpsp_sp3_gdr.091208 - 2036: Service Pack 3)

  c:\windows\system32\mstsc.exe: 6.1.7600.16385

  I wanted to just post this in case someone else runs into a similar problem...

  Thank you!

  Argue for your limitations and of course they will belong. -Richard Bach, Illusions

  I have a machine with the same problem

  XP Professional: Version 5.1 (Build 2600

  I installed the update for Windows XP (KB969084).

  It does not, but a reboot is required because the system is running on the old dll

  MSTSC.exe works now

  Thanks for the info!

• Update Windows XP SP3 is abandoned during the installation of UNIDRV. DLL and displays the message "the system cannot find the file specified."

  When the update of Windows XP is install SP3, the sequence is abandoned at the location of the process.  After you download the SP3, the progresses set install through the normal initialization sequence, inspection, creating list of 3rd drive part, backup files, etc., begins to install the files but when to reach the "UNIDRV. The installation of the file "DLL" stops and I get a message "the system cannot find the file specified".  The close message will invalidate all the installation and possible automatic restart.  I did not locate a UNIDRV. DLL file and copy it to my C:\ root directory but have tried almost everything in the 22/01/12 'terribrownQF' and the response "Tommy Stanley" 22/01/12 no change where the installation of SP3 crashes.  Should I try to put the UNIDRV. DLL file on my computer?  Any other ideas?

  Please respond to each of the following diagnostic questions in a numbered list type in your very next answer (no need to quote this post):

  1. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

  2 a Norton or McAfee application ALREADY installed on the computer?

  3. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

  4. why has not been installed SP3 years? [1]

  5. is Firefox, Chrome or any other alternative browser installed?

  6. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. CCleaner)?

  7 have you ever had the opportunity to do a repair install or clean install of Windows XP for some reason any?

  =====================================================================
  [1] note: support for WinXP SP2 ended the July 13, 2010! "Computers running WinXP SP2" will no longer receive software updates from Windows Update "[i.e., updated on and after August 2, 2010 so now that you're missing more than two years worth of updates to security critical! ] until SP3 has been installed.

• Windows media player cannot find the file...

  After I burn a cd, and then try to play on the same pc that was used to burn, I get this message.

  "windows media player cannot find the file. If you try to read, burn or sync an item that is in your library, the element can point to a file that has been moved, renamed, or deleted. »

  In Media Player, the cd track pop-up as a reading list, but theree is an error next to the track and it reads as stated above.

  A similar message is displayed when you try to play with other software media, such as Real Player or media player.

  The cd will not play in the CD-ROM drive or the reader of Scripture.

  However, the cd will play in my dvd player, truck and laptop.

  I tried to run hard, and got this report, you have encountered the error C00D1197 and also reported Original error Code 80070003

  You can try to remove the drive in Device Manager (Control Panel - System - hardware - Device Manager). Then restart the PC to let it reinstall. If this does not help, a firmware update may be necessary.

• error message when removing a program "an installation support file could not be installed, the system cannot find the file specified" _

  Try to delete a file from the Program Neighborhood Agent, so I can load a different version.  When I try to remove the program through the Control Panel, it says "an installation support file could not be installed, the system cannot find the file specified."

  Hello rarif, welcome.

  I recommend that you try and that you use the Windows Installer Cleanup Utility (WICU).

  1. go in:
  http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  2. download the utility and install it
  3 run the utility from START > all programs > Windows Installer Cleanup...

  4. find the program you want to uninstall, then remove the
  5. next, restart your computer

  Let us know if this helps,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Receive error message: the system cannot find the specified file. C:\Windows\System32\ < LANG_NAME > \mstsc.exe.MUI when I try to use remote desktop.

  Remote Desktop error

  I use Vista Home Premium.  I used to be able to use the remote desktop connection application, but all of a sudden, it stopped working.  When I try to run it I get this message:
  _________________
  The system cannot find the specified file.

  C:\Windows\System32\\mstsc.exe.MUI
  _________________

  Does anyone have a solution to this problem?  I do not have this file into C:\Windows\System32\en-US\... but perhaps it was corrupted somehow?

  Please help me.  Thanks in advance.

  Hello

  It seems that there are a few system files that have trouble.  One of them being mstsc.exe, I wish you find spyware or infection by the virus first, before you try the next step.  Please see the sticky thread in the security forum.  MVP offers some good advice how to remove these problems.

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

  If everything is clean, we will try a repair installation to replace the problem files and also to ensure that other system files are good.

  The 'repair' installation (upgrade on-site) will not affect your installed programs or data.  Just make sure that you are already connected to your computer when you start the installation.  Do not boot from the DVD.

  If the installation does not start automatically when you insert the DVD, run setup.exe from your DVD player.

  • When the Setup program starts and the install now screen, click install now.
  • Note When you receive the important Get updates for installation message, click go online.
  • Click upgrade when the which type of installation you want? appears

  Please let us know if this solves the problem for you.

  Brent
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.