Cannot get a license for the product even though I paid for it?

I paid for the annual adobe sub, downloaded CC, installed Illustrator and Photoshop but when I opened the apps it asks me to license application and when I choose the log on my account it is said that I am not a subscriber to the app. What should I do?

Sign in and check your account indicates the subscription with your Adobe ID: https://www.adobe.com/account.html

Then sign out and back in creative cloud with the same Adobe ID: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Creative cloud do not use serial numbers, but if she seems on the one hand ask, please visit this link: https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Tags: Adobe

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