My center network and sharing, says I'm not connected to the internet, even though I'm
Windows 7 professional 64-bit.
Just got a new modem/router DSL which is wired connected to my office. I have access to the internet by opening Internet Explorer my network and sharing Center says that I am not connected to the internet, even though I am. There is a red cross between my computer and the internet in the network and sharing Center. Also, on the lower right part of my office internet connection symbol has a red x. I had a home network before this new modem/router. Now, I can't put my home network since the system says that I have no network connection. How can I fix it?
Hi cpark3,
Thank you for writing to Microsoft Communities. The problem description, I understand that you receive a message from the network and sharing center that you are not connected to the internet. Provide the following information:
· Did you do changes on the computer before the show?
Follow these methods.
Method 1: Follow these steps:
Step 1: Start the computer in safe mode with network and check.
Startup options (including safe mode)
Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.
Method 2: Follow the steps in the article.
Windows wireless and wired network connection problems
How can I troubleshoot network card?
So, you can read this article for more information.
How to reset the Protocol Internet (TCP/IP)
Let us know if you need more assistance. We will be happy to help you.
Thank you.
Tags: Windows
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