Cannot install CS5.5 disk or net. Why?
I own CS 5.5 I bought in 2012 in installation DVD format. I want to install in my MacBook Pro, but when I run the installer I get a message indicating that Setup cannot start and I should get Adobe Support Advisor. It is no longer available. I tried to install on the net and I get the same result. How to start the installation program? I have the DVD and the installation serial number.
I see now that I had to download and install first the Application Manager. All is well now.
Tags: Adobe
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-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 85 (s), 83 warning (s)
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http://helpx.Adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
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I try to install CS5.5 on my computer without success. I'm installing from the DVD. When I try to install it says: "could not initialize installation. Please download Adobe Support Advisor to detect the problem. »
It is the Adobe Indesign CS5.5 Education Version. I don't have another version on my computer. I bought last November and tried to install it then and has given so far.
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Now what should I do?
Thanks for any help.
This would indicate that there is a problem with the installation files. Please follow the steps listed to http://prodesigntools.com/adobe-cs5-5-direct-download-links.html to download a new copy the installation files.
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computer-
Acer Aspire x 3300 4 GB of RAM, lots of free space on the hard disk
Windows Home Premium 64 Bit
Install errors-
Exit code: 6
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 58 (s), 58 warning (s)
ATTENTION: OS configuration is not for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
ATTENTION: OS configuration is not for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
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ERROR:-Adobe WinSoft Linguistics Plugin CS5: installation failed
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ERROR:-AdobeCMaps CS5: installation failed
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Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\68AB67CA7DA7FFFFB7449A0100000010. Check that you have sufficient access to that key or contact your support team.
So, to fix it, you must change the permissions on the following key in the registry:
Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8 HKEY_LOCAL_MACHINE-1-5-18\
And then remove the entry from 68AB67CA7DA7FFFFB7449A0100000010.
See the following document for a step by step on how to do this:
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