Cannot install Microsoft compact optical mouse 500 v 2.0

Title: MS compact optical mouse 500 v 2.0

I'm not able to install the mouse in question on my PC (Samsung 5 series), while it works perfectly on other PC (Acer, HP). Apparently my computer 'sees' the mouse when I plug it in, but it cannot complete the installation.

Thanks for your help!

Hello

-What is the operating system installed on your computer?
-What happens when you try to install?
-You receive an error message trying to install it?
-Did you do changes on the computer before this problem?
 
Method 1: Run the Microsoft FIXIT for the link and if it helps.
Hardware devices do not work or are not detected in Windows
 
Method 2: Check in the Device Manager.
(a) startup type of click on Device Manager
(b) check the State of the mouse under the mouse and pointing devices and.
 
Method 3: I suggest you to download and install the drivers from the link below appropriate and check if it helps.
Compact Optical Mouse 500
 
Method 4: If the problem persists, I suggest you to contact the material support for assistance.
 
Hope this information helps.

Tags: Windows

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