Cannot install the full features HP Photosmart and Officejet software

Product: HP Officejet 7210 all-in-one Printer

Windows 7 64 bit

The system cannot find the file specified... hpzprl40.exe

The printer has a connection wired ethernet to the router.

The laptop is connected wireless to the router.

Thanks for your suggestion of Gordon. I must confess that I did not. (If I don't check the 'Resolved'.) However, for the record, I will describe my workaround solution.

My goal was to scan photos. To do this, I need the HP, but not all of the characteristics recommended solution Center.

So I tried to install the HP Solution Center. Ugh! It says it's over, but when I tried to run, he says that the installation was not complete. I found a solution on the Forum who basically said to uninstall the printer, carefully clean and reinstall. (More details in this response from forum). Unfortunately, it did not for me either.

Which does not finally was to install Imaging as well as of the solution Center. (And I did everything that uninstall and cleanup still too). I suspect that Solution Center has a dependency on the imagery, but this is just speculation.

Even if I did not follow your advice, thanks again for your suggestion. I tried your recommendation then even if I hated the thought of reinstalling all my other software.

Tags: HP Printers

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