Cannot launch Adobe Creative Cloud

Similar Questions

• Cannot run Adobe Creative cloud Setup

  I had to follow the steps:

  1. run AdobeCreativeCloudCleanerTool.exe and select "all clean."

  2 download the new Adobe creative cloud Palm desktop installer, and then run it. (as administrator)

  I can't see the settings window, there air installation does the process created. I use Windows 7 pro.

  Please answer to this problem. Thanks in advance.

  Click on the link below and download Adobe Application manager and install the same:

  http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

  Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.

  It will start the update process.

  Once finished, he shud launch CC app

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• Cannot install Adobe Creative cloud and can't remove it

  Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner.  Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 6 fatal error(s), 0 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db  ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db  ------------------------------------------------------------------------------------- 

  In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.

  Follow the procedure below:

  
  

  Uninstall Adobe Creative cloud only.

  Using creative cloud | Uninstall the creative cloud desktop application

  Restart Computer after uninstalling cloud creative app.  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Disable the firewall temporarily.  [Optional step]

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  
  

  • Run the cleanup tool Adobe and if present remove below mentioned only options:
  • Creative cloud office
  • Adobe Photoshop cc
  • Adobe Application Manager
    

  
  

  
  

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  
  

  
  

  Step 5:
  

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".

  Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.

• Cannot install Adobe Creative Cloud Desktop

  Hello

  I'm trying to install "Adobe Creative Cloud Desktop", every time I get an error Code n ° 1.

  After runing, the "AdobeCreativeCloudCleanerTool" the problem is the same.

  Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  https://forums.Adobe.com/message/7533806

• Cannot install Adobe Creative Cloud

  Hello

  I was wondering if you could please help?

  I spent 2 days now trying to install adobe creative cloud and it still does not work...

  I tried all the troubleshooting section solutions and still nothing

  I use windows and the message I get after that installation of the creative cloud is the following:

  

  Tried to install/uninstall

  used the web to adobe uninstaller and it software uninstalled with errors

  I can't remove all the files manually to the program files because it tells me access is denied

  I even tried to restore the system, but still nothing...

  Help, please...

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

  or

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cannot open Adobe Creative cloud once installed

  I just installed Adobe Creative cloud on my MacBook Air, and it did not open automatically. I am not able to open it or the other suggestions I have to do?

  Hi Louise,.

  Can you please try the following steps:

  1. uninstall the application Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

  2 set the permission to "Read and write" for all groups of users on Adobe files in the following locations:

  /Users/ [user name] / Library/Application Support /.

  / Library/Application Support /.

  3. restart your machine

  4. install the desktop CC app (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• Cannot open Adobe Creative Cloud on Windows

  No matter how much I click on the CC on Windows 8 icon, nothing happens. Literally nothing. What should I do?

  Right click > click 'run as administrator '.

  If this fails,

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

• Cannot run Adobe Creative cloud of installation

  (On Windows 10)

  I downloaded creative cloud a few days ago, I ran the program, and he told me that I was out of disk space. I deleted some upwards, and now when I run CreativeCloudSet - Up.exe he'll ask me if I should give the program administrator privileges, I click Yes and then nothing happens. Can someone help me?

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer (do not skip this)

  Reinstall the desktop app cc in click with the right button on the exe by clicking "Run as Administrator", https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

• Cannot get Adobe Creative Cloud Packager to initialize

  Creative cloud Packer seems to install, but when it tries to initialize once the connection I get the "Oops!" something has gone wrong"message. I was told by the provider to delete and remove the OOBE username/AppData/Local/Adobe folder to the recycling bin. Got the same results.  I am on an Intel-based PC Windows 7. Currently I have installed CC2014 desktop applications and strives to upgrade to CC2015 applications.

  Another option is:

  Leave the creative cloud

  Restart the computer.

  Run any application, click Help and update > follow the instructions on the screen.

  or

  use direct downloads here: (don't forget to follow closely important directions)

  Direct download links of Adobe CC 2015 : designer Cloud 2015 release

• Cannot open Adobe Creative Cloud. Help, please! Don't know what I'm doing.

  I left out of the icon of the CC on the Apple toolbar and couldn't bring it up again yesterday. Today, it appeared, but it is "inactive", IE. in gray. When I place my mouse to it, I get 'color spinning wheel of death '. To make things worse, I could not then the application open apps. I got the error:

  

  
  I tried to uninstall the application and reinstall it from the site and got this message:

  

  I don't know when it is open, and now I've trashed the app to be able to reinstall the creative application of Cloud, but get the same message.

  Someone please help! It's driving me crazy!

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  or

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• First time installation adobe creative cloud is not complete (Mac)

  Hi, I am trying to install Creative Cloud Desktop applications for the first time in a new macbook air so I connected via web and downloaded the CreativeCloudInstaller.dmg, but at the start of the installation the status bar crashes just in half. The process doesn´t warn me of any error messages or anything. I had to eject the volume several times to cancel the installation and restarted but just doesn´t work.

  Any help would be great.

  Thanks in advance.

  Mac Version of the OS?

  Try the steps below and check it once:

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  If any trash Adobe Creative Cloud and Adobe Application Manager utility records.

  Step 2)

  Click on the link below and download Adobe Application Manager and install the same:

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg

  Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

  Once the update is complete. He shud launch Adobe Creative Cloud app.

• ADOBE CREATIVE CLOUD DOES NOT START

  I was trying to first pro, that I went to download it and the regular 'do you want this program to make changes to your computer"popped up. When I hit Yes it does nothing

  Hi Jeffc83983522,

  I recommend you to reboot the machine and then launch Adobe Creative Cloud desktop application (if installed) on your machine.

  If you do not have Adobe Creative Cloud desktop application installed, then do it by clicking here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once the desktop Adobe Creative Cloud application is installed successfully, then, you can proceed with the installation of Adobe Premiere Pro

  You can also check: error "Unable to install" received when installing Adobe Creative Cloud desktop application

  Let us know if that helps.

• message "Adobe Creative Cloud has stopped working"

  I get the message above when installing CC. Was successfully installed, downloaded Ps and AI, but then when you try to download Id began to receive message above. Followed advice online and back in place, but had to remove the Ps and AI. Now, I still have the same problem when you try to run CC and have more AI or PS.  Tips that don't involve rewriting of code?

  All right, let's try with the steps mentioned below:

  Uninstall Adobe Creative Cloud.

  Using creative cloud | Uninstall the creative cloud desktop application

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Click on the link below and download Adobe Application manager and install the same:

  http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

  Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.

  It will start the update process.

  Once completed,

  He shud launch Adobe Creative Cloud app.

• Adobe Creative Cloud Desktop app will launch not (iMac)

  Hello

  I just installed Adobe CC desktop application in a brand new iMac (chart below). Yesterday I downloaded from my account in the Adobe website, installed, and the law subsequently download Photoshop, first and hearing. No problem, they work very well.

  But now when I try to launch the application of CC desktop it just will not work. The first two times he gave me a message saying "this application is more open," or words to that effect and now nothing.

  When I go to Finder > Applications the Red folder "Adobe Creative Cloud" is there and the inside, it is a shortcut (sorry, Alias - I'm new to Mac) for the "Adobe Creative cloud" and an Alias for "Uninstall Adobe Creative Cloud" but no icon of the application itself, which is in Applications > utilities > Adobe Creative Cloud > VAC. by clicking on one of them do nothing, no response at all.

  I tried to uninstall, but says that I can not because it is in use by other applications.

  I went on the site once again and installed again, and then he threw very well. I was able to use it to download and install the bridge, which works very well. But the time that I left the desktop app CC (not even out, just click on the red dot), then he went off and now won't come back.

  Tried to restart it, nothing. Tried to add the desktop CC to the list of applications application opens automatically when you log in System Preferences > users and groups > login items and once again, nothing.

  Also, if I try to drag the app to the dock bar he won't accept it.

  How can I make it work?

  And if it does not, it will be a problem using the apps that I have already installed? According to the Help menu, I'm connected correctly in each of them.

  I eventually need to download other applications, but for now, my top priority is that these 3 apps to continue working.

  The specifications are:

  OS X El Capitan 10.11.6

  iMac, retina 4K

  Intel Core i5 to 3.1 GHz

  8 MHz 1867 GB DD3

  Intel Pro Iris Graphics 6200 1536 MB

  Embarrassing, I'm answering my own question (I should probably delete the post, but I'll leave in case someone benefits from my stupidity):

  Adobe desktop CC application runs after all and it is accessible via a black and white icon on the upper right corner of the screen next to the WiFi indicator and clock. Impossible to access otherwise, but it works very well, so everything is good.