Cannot log in to my account and he kept saying "username or password is incorrect"

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  1. you try to add the Gmail account in Outlook?

  2. are you referring to Outlook.com or Microsoft Office Outlook?

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  Reference:

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  I'm putting in place of the user accounts on my new computer, the operating system is Windows Vista.  I created the standard accounts, but when I try to log on to any account other than me, by clicking on the picture, I get a message saying "disconnection", even if the account is not connected. Obviously I don't want my children with my account, but there is no other option at the moment.   I hope you can help
  Jue Shaw

  Hello Jue Shaw,

  Thanks for posting on the Microsoft answers Community Forum.

  Your description of the issue where a standard user to get CTRL-ALT-DEL screen which shows the option "disconnect", looks that you have 'parental control' active. We will check if the time limits have been defined for the standard user.

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  (6) under Parental controls, click.

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  Please post again after testing these steps and let us know the results. If you still need help, we will be happy to help you.

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  Marilyn
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  Thank you for visiting the website of Microsoft Windows Vista Community. Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features
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  http://support.Microsoft.com/kb/189126

  Chris
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