Cannot play WMV files in Media Player 11

Hello
I can't play WMV files in Media Player 11.  When I try, I just got the message: Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web.

I tried to download updates but I get the message: the update does not apply to your system.

Help!

Hello Nrbolton1,
Thank you for visiting the Microsoft answers Forum.
Try disabling UAC.
If the problem handles Disabling UAC uninstall all third-party plugins or codecs, sounds like a WMP plant where he has no administrator rights.

How to turn off UAC?
Click Start > Control Panel > accounts user and family safety > user accounts > select your username > then click on change user account control settings and uncheck the box. Restart your computer for this setting to take effect.

Please post back with the results.

Martin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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