Cannot print on the 1400 Office MFP

Cannot print to computer mobile printer "Paper jam" with Pavilion g6. All-in-one printer 1400. Changed the type of paper, removed back to check paper that document cannot get out of the queue. Have unplugged and waited. With the help of Windows 7 as well as a document Microsoft Office 2010 Professional. Changed the ink of low volume.

Hey Gramma,.

To begin with I would like to go ahead and work through the outline of steps in this troubleshooting document: "on paper" Error Message is displayed and the product is not Pick Up or paper source

If the print jobs stuck in the queue, you must restart the print spooler. What version of Windows are you using?

Thank you!

Sean

Tags: HP Printers

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