Cannot read any DVD - Format not supported, please insert a movie

Original title: DVD format unsupported?

I have a hp touch smart computer with Windows 7 installed. I bought a legal copy of Windows Pro 8.1 upgrade and installed. It worked fine until two weeks ago, when I downloaded a 14 Adobe's Photoshop elements. Now, I can't play any DVD. I get a message saying 'Format not supported, please insert a movie. " I uninstalled Photoshop and restored back to just before two weeks ago. Did not help. I lost the disk key and product Windows 8.1 when I moved, but still have the box. Is there a way to restore the function of DVD?

Check Control Panel > discovered by: icons > settings for AutoPlay to assign a program to play DVD, like Windows Media Player or Media Center.

RealPlayer causes endless problems.  For non-playable formats in WMP, I would like to install VLC Media Player which will install to play all other formats that WMP can play.

Tags: Windows

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