Cannot read file .mov on WMP 11

I have a Kodak product .mov files.  My 2007 Vista, WMP 11, Dell E521 will not play these files.  I downloaded the latest version of Quicktime repeatedly these past years and although it allows me to play .mov files stored on my hard drive the rest of my computer goes haywire.  For example my Windows settings are scrambled (this was black is now white, etc.etc, freezes in Google Earth, etc. and I have to uninstall Quicktime and do a restore to a time before the installation of Quicktime to return to "normal".)  What exactly Microsoft recommends to play a file on Vista and WMP 11 Kodak .mov that won't cause my computer go crazy?

You suggest Quicktime Alternative, others suggest that Quicktime Alternative w/o WM delivered Classic (which I can't find), others recommend that you download a "codec" (that one works?).

... is not Microsoft (the largest multinational computer software corporation) and Kodak (company multinational larger camera) have a common responsibility to answer my question with a free response experienced after having apparently wrecklessly sell me their products that do not work together?

====================================
The only thing anyone can do is to offer suggestions...
None of us know your computer system as you do.

It is always better to create a before system restore point
installation of software or updates and as I always say...
* Proceed at your own risk *.

If you do not want Media Player Classic (although I can't
imagine why)... you have to 'QuickTime Alternative Lite.

Take a look at the following link.

About QT Litehttp://www.codecguide.com/qt_lite.htm
(scroll down to: Version 2.9.2 | 9.5 MB | 24 August 2009)
(make sure that you download the file name for QuickTime...
Alternative Lite is: qtlite292.exe)

Sorry, but I have no idea of what the responsibilities of Kodak
and Ms. y... I'm a volunteer just trying to share my limited
knowledge with others.
John Inzer - MS - MVP - digital media experience

Tags: Windows

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