Cannot read files .mov, 14 HP Pavilion Sleekbook-b005sa, Windows 8

My HP Pavilion Sleekbook 14-b005sa has about 8/9 months. Today it stopped just playing .mov on any program files. He had no problems before. I got this error on the application of video:

The photos app, which plays files perfectly before now, now just tells me that it can't read the files of this type. I made each update, that I could find via the HP Support Assistant, but there is no difference.

I don't know if it's related, but in the last weeks I had many difficulties to get the sound on Youtube type sites to work. Should be cool 5 or more of the page to get the sound to come.

I googled the error numbers on this message and I got the impression that it is a common bug in Windows 8?

First of all, try to update the sound and display drivers following two links:

http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59802.exe

http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59793.exe

If the problem persists, try to download and install VLC Player from the following link:

http://www.videolan.org/VLC/download-Windows.html

This should solve the problem with the playback of the MOV files.

Tags: Notebooks

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