Cannot renew my billing information
Since the beginning of December, I constantly get the message, that it was not possible the money from my bank account to pay the Bill and I have to renew my billing information. Whenever I try to renew, I get the message that it is not possible to verify my address, even if it's always the same since the first instalment. The Bill is still open and I'm not able to renew my billing information. Can someone help me please?
Thanks in advance!
Hello
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Hi Marc
Refer to manage your creative cloud membership
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You cannot change the billing information in a store in the United States to a credit card outside and mailing address. You will need to change to the iTunes store for the Ukraine. You will no longer be able to use the US store, without being physically in the United States, with a US credit card and address mailing.
Regarding fees, those are shims, not actual expenses that are used to verify your credit card. Those who must be removed after a few days. That belongs to the credit card company, not Apple.
costs of the iTunes Store on card credit and debit - Apple Support statements
Or you can try to contact iTunes with this link. http://www.Apple.com/EMEA/support/iTunes/contact.html
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How update the billing information for CC?
Hi all
I don't know what else to do. I can't have full access to the features of Adobe. I am a member of comprehensive plan. I have access to all the programs, but my storage quota shows that 2 GB, instead of 20 GB. I work on two computers and cannot sync my work because it reads I've exceeded my quota.
If I check my billing information, it displays two different plans. One expired terms of photography and a full member. Initially I had the intention of improving the photography to full membership. Instead, they began to double billing me. They canceled a plan to freedom of membership, who wrote my billing information. In all systems, I show as a free member even though I have and must have access to all applications.
I contacted this service of cat off the coast, but they have not resolved my problem and so far had made things worse. (I can't cancel either plan on my own.)
I'd appreciate your comments, suggestions and others. I enclose some screenshots.
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No option to update your billing information
I desperately need to update my billing information, but my Adobe profile won't give me the option anywhere.
I logged in, passed to the Management Plan, where it says that I need to change my information, as the previous payment did not go through. However, there is no link to me actually click on update. I also tried under Plans and products - still nothing. Everything he said it is because my billing information are ending with 'xxxx' visa, and no place I can update. How am I supposed to fix this?
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This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
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Creative cloud support (all creative cloud customer service problems)
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Impossible to update my billing information
Hey, I received an email 2 days ago:
"Your Creative cloud membership will expire the 31.08.2016. We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card. »
Then when I connect to Adobe and I click on update my billing information, I get the loading pop up window and an error:
"We are unable to process the information. Please try again later or use a different browser. Please contact support if the problem persists. »
So I tried different browsers and I have tried 3 different days and it still does not work. What should I do? Since I really need for my school and internship programs, so I can't let it end this week and we also paid for it last year so...
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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Hi all
I have created a new configuration of client and location. Now try to create IR and get below error.
----------------
Error: The tax calculation: the system cannot determine the geographic information for this place and cannot be derived from a tax jurisdiction. Please contact your system administrator.
--------------------
I've made a few changes by looking at Doc-ID 1385936.1 and community discussions.
Ran "Name geography program SEO" and the journal looks very good. No registration rejected.
+---------------------------------------------------------------------------+
From simultaneous program ' geo referencing worker name: 1'
Start 08/07/15 07:44:56
Treatment for the Table: HZ_LOCATIONS and run Type: ALL
Parameters: Country Code: U.S.
Use code: all THE
Location Id: NULL: location Id: null
Start date: NULL: End Date: NULL
Number of workers: 1
Total number of records of location of treaties: 7319
Number of records managed: 7319
Number of rejected records: 0
Name of georeferencing process completed successfully
+---------------------------------------------------------------------------+
But still, I get the same error during the creation of IR
Someone help me please by looking in the uploaded screenshots. Incase if any additional necessary information, pls let me know.
This is related planning tests for this customer, I don't know about this part of the tax.
Any help is really appreciated. Thanks in advance.
Akshay
PS: This is not the sensitive customer data.
Hello Akshay,
Can you please follow the note Transaction Workbench error: System cannot determine your location for information
This location and cannot derive from a tax jurisdiction (Doc ID 438718.1) and see if that helps
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