Cannot run system restore

I tried a few hours back to my lap top back to an earlier date using "System Restore". Every time it seems it will work, but it is not however there is an error code I have: oxcooooo22. I tried to search that with no luck at all. I wonder if I'm doing the right to the procedure. If someone would care to give me a hand I sure would appreciate it, I need a method step by step instructions, because I am a novice to this. Thanks in advance for your help and response.

Sincerely

gogoplex52

Hello Gogo,

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because of damaged or missing Windows files, or as a result of a software conflict or drivers.

I suggest to do a restore of the system in safe mode and check if it helps.
Reference:
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

If this does not help, run the system file checker (SFC) and then try to restore Windows.
Reference:
Use the System File Checker tool to repair missing or corrupted system files
https://support.Microsoft.com/en-us/KB/929833

System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

Note: when you use system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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