Cannot run 'system information '.
For some time now, I used "System information" to view the details of my office (ongoing running XP Pro SP #3 and all updates). For more convenience, I placed a shortcut on my desktop. Recently it has stopped working and I get a message: "Windows cannot open help and Support because a system service is not ongoing. «To resolve this problem, start the service named «help and Support»»
When I click Start and then click Help and Support, I get an error message: "windows cannot find helpctr.exe.
What I'm missing here?
Do you mean you see a message like this:
Windows cannot open "helpctr.exe". Make sure you typed the name correctly and then try again. To search for a file, click the Start button, and then click search.
Or something like this:
Windows cannot open help and Support because a system service is not ongoing enforcement.
To resolve this problem, start the service named 'help and Support '.
Help and Support sometimes gets broken up with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.
You have now or have you ever used third-party applications on your system where the product description includes descriptive as sentences:
cleaner, mechanic, detective, doctor, heal, optimize, Inspector, clean, tune up, speed up, fix up, compact, compress, faster, power, boost, boost, gum, muncher. one-click fix, new, intuitive, errors, stop crashes, stop errors, improves, saving you money, risk free, guaranteed or any third-party program that has an icon that looks like a gear, pinion, belt holders, key, screwdriver or plunging arrows?
We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.
Before making any changes to your registry (although I hope that this update), manually create a Restore Point, and then make a copy of your registry with this free and popular tool:
http://www.SnapFiles.com/get/ERUNT.html
Then go to this page WWW of Riou (thanks, Ramesh).
http://WindowsXP.MVPs.org/startmenuhelp.htm
When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text which is information of record that you want to apply to your system. It seems daunting, but it's not so bad.
Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.
Click Start, run, and then in the box, type:
notebook
Click OK to open a new Notepad file.
Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file. Save the new file in Notepad on your desktop and name the new file something he can hold, as:
startmenuhelp.reg
Quit Notepad and double click the file startmenuhelp.reg on your desktop and respond in the affirmative to the question about adding information to your registry.
Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.
You can delete the file startmenuhelp.reg to your desktop.
If that does not do it, we just reinstalled the whole shebang (just the help) and Support.
Tags: Windows
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I tried a few hours back to my lap top back to an earlier date using "System Restore". Every time it seems it will work, but it is not however there is an error code I have: oxcooooo22. I tried to search that with no luck at all. I wonder if I'm doing the right to the procedure. If someone would care to give me a hand I sure would appreciate it, I need a method step by step instructions, because I am a novice to this. Thanks in advance for your help and response.
Sincerely
gogoplex52
Hello Gogo,
Thanks for posting your question on the Microsoft community.
Thank you for details on the issue.
This problem can occur because of damaged or missing Windows files, or as a result of a software conflict or drivers.
I suggest to do a restore of the system in safe mode and check if it helps.
Reference:
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.
If this does not help, run the system file checker (SFC) and then try to restore Windows.
Reference:
Use the System File Checker tool to repair missing or corrupted system files
https://support.Microsoft.com/en-us/KB/929833System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.
Note: when you use system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
I hope this information helps.
Please let us know if you need more help.
Thank you
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The exact command was 'chkdsk E:/r.
However, chkdsk runs on boot, OS, windows, master drive in the usual elevated command prompt. Run the command chkdsk command with its parameters from the command prompt was not a solution.
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[Pic1 | http://s1274.beta.photobucket.com/user/jasperrenz/media/1111_zpsafbbb5e9.png.html?sort=3&o=1]
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[Pic2 | http://s1274.beta.photobucket.com/user/jasperrenz/media/111111111111111111111_zps0e68f598.png.html?sort=3& o = 0]
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If you are running Windows 7 64-bit operating system, you can install the 64-bit computer game program.
(b) on the computer which the castle of the winds game version are you running?
I want to clarify, if you try to install the program or trying to run.
Step 1: Put the computer in a clean boot, and then try to run the game
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Important: n ' forget not the computer to start normal follow step 7 in the link.
You can consider the right version of the game for your computer relocation program.
Make older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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If you encounter a problem that you need help, follow these steps:
Please provide additional information on your system:
What is your system brand and model?
What is your Version of XP and the Service Pack?
Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
The question was preceded by a loss of power, aborted reboot or abnormal termination? (this includes the plug pulling, buttons power, remove the battery, etc.)
You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?
What you see you don't think you need to see?
What do not you think that you should see?
Fill in the blank: my system worked well until: _.
If you just want to start by running chkdsk /r on your hard drive (a good idea), I would follow the instructions below:Use the XP Recovery Console to check the file system on your HARD drive and fix all the problems.
Boot into the Recovery Console Windows using an XP bootable installation CD.
If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.
This is not the same as recovery disks that may have come to a store to purchase the system.
You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.
The ISO bootable image file you need to download is called:
xp_rec_con. ISO
Download the ISO from here:
http://www.mediafire.com/?ueyyzfymmig
Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:
Here are some instructions for ImgBurn:
http://Forum.ImgBurn.com/index.php?showtopic=61
It would be a good idea to test your bootable CD on a computer running.
You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive. These adjustments are made before Windows tries to load. If you miss it, you will need to restart the system again.
When you start on the CD, follow the instructions:
Press any key to boot from CD...
Installing Windows... going to pronounce.
Press 'R' to enter the Recovery Console.
Select the installation that you want to access (usually 1: C:\WINDOWS)
You may be asked to enter the password (usually empty).
You should be in the folder C:\WINDOWS. It's the same as the
C:\Windows folder that you see in Solution Explorer.
The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.
For a list of the commands in the Recovery Console, type help at the command prompt.
Start by checking the integrity of your file system by using the chkdsk command.
In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.
Running chkdsk is fine, even if he finds no problem. It won't hurt anything to run it.
Assuming your boot drive is C, run the following command:
CHKDSK C: /r
Let chkdsk finish to correct the problems, he could find. It may take a long time for chkdsk complete or they seem to be "stuck". Be patient. If the HARD drive led blinks always, chkdsk is something. Keep an eye on the amount of the percentage to be sure that it is still making progress. It may even seem to go back sometime.
You must run chkdsk/r again until it finds no error to correct.
Remove the CD, and then type "exit" to exit the RC and restart the computer.
You have not to set the BIOS to boot the disk HARD since the CD won't be.
Do, or do not. There is no test.
I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!
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