Similar Questions

• After updating Photoshop Photoshop update 2014 CC - CC "cannot save preferences because the file is locked...". "Error

  Last update of the latest Version of Photoshop on brand new Photoshop CC 2014 CC. Everything worked fine before the update! After installing Photoshop CC 2014, when I try to change Photoshop CC preferences, I get the error ' after updating Photoshop CC to update Photoshop CC 2014 - "cannot record Preverences because the file is locked, you don't have the necessary access permissions or another program of dissemination of the file" when I want to close Photoshop for the changes in preferences in force... ". So what to do? What file doesn't have enough permissions? Where can I find the file? And why it has worked before and not now? An idea for a fix? Running on a new Mac Pro with the OS X Maverics 10.9.3 latetest

  I had the same problem on Mac OS. And I could not migrate the settings. Launch as resetting preferences suggest here, has not solved the problem. I had to go to the library main folder Preferences and reset the permissions for the file Photoshop CC 2014 paths Photoshop CC 2014 folder and Settings. I am disappointed that Adobe has shipped an upgrade with such a fundamental flaw. I think I should say something derogatory and disparaging about Adobe, quality control, on the way as a loyal customer, using Photoshop since version 2.5 and a Subscriber CC, expecting better. But I'll leave these comments for others.

• Cannot save your work - says file name is not valid.

  I had trouble with my program of 12 items on Windows 7.  First of all, I got an error 16 then I solved that and now when I try to save a file I get the message "cannot save file"C:\\"filename... "" not valid ".  How can I fix it?  Help please!

  Thanks for your reply, but I thought about it.  My internet security was updated and added a new feature and would open my Photoshop Elements differently than usual and it would be saved no matter what.  I disabled the feature in the security program, but had to make a click right on the icon of my items and it say to never open the program within the secure framework (Sandbox Avast).  After that I did he save me and was fine.

• Printer offline cannot operate. Printer configuration file print well

  Have 4200, hp laserjet prints fine from the printer configuration file. Cannot print a windows test.  Windows printer shows offline. If I do offline... it shows offline - offline. new server installed laserjet.

  Hi purecnty,

  -How long have you had this problem?

  Follow the steps below:

  Method 1:

   

  If the symptomsmentioned in the article match those on your computer, follow the steps mentioned in the article below:

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

  Method 2:

  Reference:

  Your USB printer is listed as offline when you try to print from Windows

  Gokul http://support.Microsoft.com/kb/834462 - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Oblix_OBWebGate_AuthnAndAuthz:... - cannot read the log configuration file.

  Hi all

  I have a painful problem with Oracle 10 g Webgate. I use Oracle_Access_Manager10_1_4_3_0_linux64_APACHE22_WebGate to procted resource Apache. I have a custom authentication plugin problem. is not yet resolved (https://forums.oracle.com/thread/2549716).

  Now I apply patch BP9 for Webgate (Oracle_Access_Manager10_1_4_3_0_BP09_Patch_linux64_APACHE22_WebGate), now I have a new problem, I am unable to get the OAM login page when trying to access my resources to Apache.

  The Error Message in the browser is:

  Internal server error

  The server has encountered an internal error or misconfiguration and was unable to respond to your request.

  Please contact the server administrator, root@localhost and inform them of the time the error occurred and anything you might have done that may have caused the error.

  More information about this error may be available in the server error log.

  Apache/2.2.3 (Oracle) Server at apache.tigerit.com Port 80
  In the error log file of  Apache I have found

  [Sun Jun 23 11:53:17 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

  [Sun Jun 23 11:53:17 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

  [Sun Jun 23 11:53:20 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

  [Sun Jun 23 11:53:35 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

  [Sun Jun 23 11:53:35 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

  [Sun Jun 23 11:53:35 2013] [error] [client 192.168.1.156] Oblix_OBWebGate_AuthnAndAuthz:  Error: /opt/netpoint/webgate/access/oblix/config/oblog_config_wg.xml - Unable to read log configuration file.

   

   

  Can Anyone help me regarding this issue...

   

  Thanks

  Tamim Khan

• OfficeJet Pro 8500 a A910a - cannot save pdf in multiple files via touch screen

  Hello world
  
  My problem is that I can't save my scans in multiple files (.pdf) If you use the "scan to file function" via the touch screen on my Officejet Pro 8500 A910a a shortcut. It works when scaning manually from the computer, but I need to work from the printer/scanner.
  
  The only way that the scan shortcut saves each page separately (works the way I need) is when you save as a .jpg file, but this isn't the exit, I need. I search for an .xml file change the shortcuts manually, but have not found one. Since my other printer 8500 A909a can analyze each page in a single .pdf file, it must be a question of settings that the A910a does not offer this parameter directly.
  
  I appreciate any assistance with this problem.

  OS: Windows 7 Home Premium 64-bit

  Driver: OJ8500_A910_1315

  Firmware: OJP8500_A910a_1231A

  Hi RnRMusicMan,
  
  the solution you are suggesting is what I have now and the reason why I even started this thread. Analysis each page separately from the touch screen is a pain in the a * and analysis of PC via a scan profile is not the way to go for me either. Thank you in any case, it seems like it is actually a problem in the software and I have to be careful next time, choose a new printer.

  RnRMusicMan wrote:
  

  Hi Koumack,

  Welcome to the HP Forums!

  I see that you are trying to save your scans in multiple files (.pdf) using the analysis of the function of file.

  That's what I could find in my resources:

  How to perform a scan: from the control panel

  Breast of HP Scan, select scan on a daily basis, and then click Advanced settings, select the file tab and check create a separate file for each scanned page. Click OK. It should work from the software.

  

  Otherwise, even if it may be a longer process, as a work around the printer, you can scan a page using the scanner glass.

  Hope this helps and have a nice day.

• cannot save as # because the file is not found

  Using photoshop elements 11 (updates are current) using window 10 operating system... after installation of the updates of Windows 10 (without a restore point saved... yes I'm a fool)... photoshop began to act up.  On all but the drive root (C :), when I put them in a file jpg for editing and then try to save it with a changed name using the command file save as...) I get the message noted.  It makes no sense since I am trying to rename the file by using the Save as command for a new unique name.  The Save command works fine as long as I don't have to rename the file.  The previously described problem does not happen if I do this using the main C: drive, but it occurs on all the other drives. E:, W:, Z; J: etc.  I can't restore so I went to reinstall photoshop like my only option unless someone has a solution.   Thank you

  Reinstalled Photoshop elements 11 with no changes or improvements to the problem.  I've found a workaround which is a pain in the Azz...

  Whenever I have photoshop edit a JPG image, I always hit "save under" and add an E in the back of the name of the image... it always worked well until recently (as explained above)... to get the message "can not save as # because the file is not found". ""   The workaround works is that a PAIN is to type "E.jpg" instead of just "E"...

• It cannot save preferences because the file is locked?

  Whenever I run the Photoshop application I have to charge third party extensions and redo the preferences settings.

  When I left, I get a warning icon.

  Could not save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are authorized to access the file.

  Any ideas?

  Thank you

  Resolved after 8 hours of trying.

  Hold down the "Command" 'option' and 'Shift' and open Photoshop. It will ask you if you want to delete the settings. Say Yes. You need to reset everything but it clears the problem instantly.

• Cannot save PDF to word file? -The procedure entry point? GetText Direction@CSolidContainer... error

  Hello!  I hope someone can help me with this.  I am trying to save a PDF file as a word document.  I get this error.

  The procedure entry point? GetTextDirection@CSolidContainer@@QBE? AW4SolidTextDirection@@XZ could not be found in the C:\Program Files (x 86 (\Adobe\Acrobat 10.0\Acrobat\plug-ins\SafeAsNonPDF\Solid\DOCXFlt.flt dynamic link library.

  Tried different files - still no luck.  Also when I create a PDF from a word document it converts but the program hangs and I have to restart.  I use Acrobat X Pro on a windows 8.1 platform.

  Thank you!

  Jan

  Hi Jan,

  I'm sorry for the inconvenience caused, lets try to get this matter resolved.

  Have you tried to repair the installation (help (Adobe Acrobat)-> repair install)?

  

  Kind regards

  Nicos

• Cannot find the corrupt configuration file to be recovered.

  I had a similar problem to many people, with my computer telling me that the windows\system32\config\system file is corrupted missing. But after trying the steps on the support page, I got no further than the first step that the files that I need to copy could not be found. I tried to jump to their compensation, but, yet again, as they cannot be found, they cannot be repaired! Don't know what else to try as no command doesn't seem to work with anything whatever in the config folder. Then, try the system restore, but don't even know if it's likely to work?

  Any help would be greatly appreciated!

  The problem is usually a corrupted file system and not a damaged or missing file.  The message means that XP tries to start, but just can't find or get the file.  A chkdsk /r usually clears it right up, but when the mistake of Googling, KB307545 is the first results, so unfortunately, it's where people start sometimes.  KB307545 is a corrupted registry or a file system afflicted.  If the file system is corrupted, you will get frustrated quickly with KB307545.

  KB307545 doesn't really work if you follow the directions exactly and you do not have a problem of file system, but I've never, never, never used to solve the problem you describe because it is usually never really necessary.  Recording file corruption does not usually go to the origin of the error.

  If you want to use KB307545, which is something you would do to get your whole system running long enough to make a 'real' system restore, but only after running a chkdsk/r from the Recovery Console.  There is no such thing as a "restoration of the manual system.  There is a "get my system functional enough to do a regular system restore".  KB307545 and a regular system restore are not interchangeable.  It could also be that your system restore is just totally whacked on too much by train.

  What happens when you try to start your system in Mode safe?  What is the last thing you see on the screen?

  What does ' not loading everything '?

  If you use the Recovery Console to implement the KB307545 and have already tried, name changes will not work until you remove the files target of your previous efforts.

  If you want to rename fileA to fileB, you must first remove the current file (if it exists).  Change of name is not identical to the copy so if the target file already exists, you cannot rename just another file on top of it.  You will get an error message.  You will need to delete the old file first, and then rename.  That is why your worked the first time but not the second time - the file you are trying to rename already exists.  You cannot rename on top of an existing file.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• cannot save remote assistance invitation file

  used to be able to save as a 'file' Remote Assistance invitation and now when I click on this option, the window just closes.

  Hello

  1. what software do you use for remote assistance?

  2. you receive an error code or message?

  3. have you made any recent hardware or exchange of software on your computer before the show?

  Please provide us with more information on the specific question for the solution as soon as possible.

  Follow the links that might be useful for you as reference below:

  Windows remote assistance: frequently asked questions: http://Windows.Microsoft.com/en-us/Windows7/Windows-remote-assistance-frequently-asked-questions

  I hope this helps.

• I have Windows XP and cannot save a printable xps file. How can I do this?

  I have an application on the internet, where I am under Hoovers Business reports.  The Hoovers Subscriber has not opted for the option of download file.  Right now, all I can do is print documents and scan them and send them to anyone.  I'm looking for a way to create a xps file and be able to open it and watch.  It looks like my computer saves a xps document, but it is always empty.  How can I make this work on my machine?

  Thank you

  Jeff Lovelace

  Hi Jeff Lovelace.
   
  I would recommend you contact the Web site builder for assistance on this issue.

• Cannot save PDF as reduced file size.  Help!

  Hello

  I use Acrobat XI (Version 11.0.07) on an iMac and a MacBook Pro.  Both are 2015 models, high spec running OSX El Capitan.

  I was always able to create PDF files and save them in PDF of reduced size.  However, ea lot of time I now try to save a PDF file in smaller size PDF format I get a warning of Conversion window popping up saying "Please check if you have permission to write to this location and have enough disk space."

  I get the same message on both computers.  I am the only person who uses, have full administrator permissions and there are more than enough disk space on them.  I can always create original PDFs in Acrobat.  It won't let me back up files smaller.

  Any ideas anyone?

  Thanks in advance...

  Nick

  Here is the solution for it:

  Go to: editing, preferences, Documents and change the display/a mode forever.

  

• Error message "Cannot save preferences" CS5.

  I get a CS5 error message since I upgraded our Mac to El Capitan: "cannot save preferences because the file is locked or you don't have the necessary access privileges." Use the "Get Info" command in the Finder to unlock the file... "I just got the phone with Apple support person. We could not even find a log (PSErrorlog.txt) file in the hidden library or preference files locked. We reset privileges for all Adobe files to unlocked nothing doesn't. On other orders, I also get a generic message "Could not complete your request because of a program error". (Specs are OS X El Capitan, Version 10.11.1 Mac;) CS 5, Version 12.) I tried to download the last update, but I get an error message saying "Failed download." This is probably due to the preferences/permissions error? All this started only occurring after the upgrade to El Capitan. Did anyone have any suggestions?

  Hi bogdan.a,

  You will need to give full read and write permissions in the following list of folders from Adobe:

  • Macintosh HD/Library/Application Support/Adobe
  • Macintosh HD/users/user name/Library/Application Support / Adobe
  • : Macintosh HD/users/user/Library/Preferences/Adobe Photoshop CS5 Settings to name all of the permissions for this folder Adobe Photoshop CS5 Settings

  * User library must be hidden by default, which can be activated by opening finder > click the menu go up and press on and hold the option key, which would highlight hidden library

  Kind regards

  Claes

• Cannot save preferences/workspaces etc., in CC2014, the PS said the file is locked. It is not.

  The actual error messages I get are:

  "Cannot save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are allowed to access the file. "If the problem persists, save the document to another file or duplicate in the Finder.

  It's the same thing when I moved to CS6 CC, no one here knew the answer, but the Photoshop online help guy told me to move the two files on my desktop, this corrects the problem, but I cannot find these files in CC2014 they were: The Adobe Photoshop CC settings folder and file: com.adobe.Photoshop.plist (I think they are still on my desktop but it's also a lot of other things)

  Did anyone here know how to solve this problem or where to find these files? I know how to get to the hidden stuff, but can not see them. I love the look of the new features and can't wait to try them, but wile, I can't save my settings that I hafta stay with the 'old' CC.

  PS: I get this message when I left Photoshop and also when I try to synchronize or save the settings, thanks in advance guys.

  Excuse me, I found the recalcitrant files & moving them to my office actually avoided the new day. In case someone else has a similar problem the files in question are located in: / users/yourname/Library/Preferences / (you must hold down the option/alt key to see the library folder), and they have the file "Adobe Photoshop CC 2014 Settings" & file "com.adobe.Photoshop.plist"

  Now I get try out these new features!