Cannot save preferences/workspaces etc., in CC2014, the PS said the file is locked. It is not.
The actual error messages I get are:
"Cannot save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are allowed to access the file. "If the problem persists, save the document to another file or duplicate in the Finder.
It's the same thing when I moved to CS6 CC, no one here knew the answer, but the Photoshop online help guy told me to move the two files on my desktop, this corrects the problem, but I cannot find these files in CC2014 they were: The Adobe Photoshop CC settings folder and file: com.adobe.Photoshop.plist (I think they are still on my desktop but it's also a lot of other things)
Did anyone here know how to solve this problem or where to find these files? I know how to get to the hidden stuff, but can not see them. I love the look of the new features and can't wait to try them, but wile, I can't save my settings that I hafta stay with the 'old' CC.
PS: I get this message when I left Photoshop and also when I try to synchronize or save the settings, thanks in advance guys.
Excuse me, I found the recalcitrant files & moving them to my office actually avoided the new day. In case someone else has a similar problem the files in question are located in: / users/yourname/Library/Preferences / (you must hold down the option/alt key to see the library folder), and they have the file "Adobe Photoshop CC 2014 Settings" & file "com.adobe.Photoshop.plist"
Now I get try out these new features!
Tags: Photoshop
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Cannot save edited image. Error message: "the file is already in use or left open.
I tried to save JPEG images after making a few changes to Photoshop CS4. For each file, I get the message "cannot save (file name) because the file is already in use or left open." I checked my apps and nothing is running would be to use the image. Can someone look over my EtreCheck and tell me if there is something current funny? I'm working on hundreds of images, so just change the name is slow and heavy work around. The problem seems to have started after update 10.11.
Thank you!
Description of the problem:
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EtreCheck version: 2.1.8 (121)
Report generated on May 30, 2016 to 19:09:40 PDT
Download EtreCheck from http://etresoft.com/etrecheck
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This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.
The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.
Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.
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Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.
The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.
Test in safe mode. Same problem?
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Last update of the latest Version of Photoshop on brand new Photoshop CC 2014 CC. Everything worked fine before the update! After installing Photoshop CC 2014, when I try to change Photoshop CC preferences, I get the error ' after updating Photoshop CC to update Photoshop CC 2014 - "cannot record Preverences because the file is locked, you don't have the necessary access permissions or another program of dissemination of the file" when I want to close Photoshop for the changes in preferences in force... ". So what to do? What file doesn't have enough permissions? Where can I find the file? And why it has worked before and not now? An idea for a fix? Running on a new Mac Pro with the OS X Maverics 10.9.3 latetest
I had the same problem on Mac OS. And I could not migrate the settings. Launch as resetting preferences suggest here, has not solved the problem. I had to go to the library main folder Preferences and reset the permissions for the file Photoshop CC 2014 paths Photoshop CC 2014 folder and Settings. I am disappointed that Adobe has shipped an upgrade with such a fundamental flaw. I think I should say something derogatory and disparaging about Adobe, quality control, on the way as a loyal customer, using Photoshop since version 2.5 and a Subscriber CC, expecting better. But I'll leave these comments for others.
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It cannot save preferences because the file is locked?
Whenever I run the Photoshop application I have to charge third party extensions and redo the preferences settings.
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Resolved after 8 hours of trying.
Hold down the "Command" 'option' and 'Shift' and open Photoshop. It will ask you if you want to delete the settings. Say Yes. You need to reset everything but it clears the problem instantly.
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Could not save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are allowed to access the file. If the problem persists, save the document to another file or duplicate in the Finder.
It's perhaps related?
I can put in discs from scratch, but because of this error message that appears when closing photoshop and then when I restart all drives are disabled in preferences such as Scratch disks, and I have to choose my discs from scratch once again (which will be then "forgot" the next time I'm out CC because of this error message.
It's corrected now.I went to the FINDER > GO kept the alt/option key in, and then selected LIBRARY and chose LIBRAY > PREFERENCES > CC 2015.5 settings in Adobe Photoshop and then press Command/Apple and letter "I" and selected under sharing, everyone and set to READ & WRITE it was put to custom, and that fixed the two issues "
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Error message "Cannot save preferences" CS5.
I get a CS5 error message since I upgraded our Mac to El Capitan: "cannot save preferences because the file is locked or you don't have the necessary access privileges." Use the "Get Info" command in the Finder to unlock the file... "I just got the phone with Apple support person. We could not even find a log (PSErrorlog.txt) file in the hidden library or preference files locked. We reset privileges for all Adobe files to unlocked nothing doesn't. On other orders, I also get a generic message "Could not complete your request because of a program error". (Specs are OS X El Capitan, Version 10.11.1 Mac;) CS 5, Version 12.) I tried to download the last update, but I get an error message saying "Failed download." This is probably due to the preferences/permissions error? All this started only occurring after the upgrade to El Capitan. Did anyone have any suggestions?
Hi bogdan.a,
You will need to give full read and write permissions in the following list of folders from Adobe:
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Cannot save preferences in Adobe Photoshop CC 2015
Photoshop displays an alert box whenever I left who says that he cannot save preferences because the file is locked.
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We used to see a lot of OSX issues with permissions, but I thought it was before Yosemite. Try this anyway
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" < = xmlns:env env:Envelope ' http://schemas.xmlsoap.org/SOAP/envelope/ ' > < env:Header / > < env:Server env:Body > < env:Fault > < faultcode > < / faultcode > < faultstring > cannot getNodeWithProps.» AppParameters treatment in the SOAP header error: AppParameters does not exist in the SOAP header. "< / faultstring > < details > < DrmServiceException xmlns ="http://drm.webservices.epm.oracle"> < Message xmlns:ns2 ="http://drm.webservices.epm.oracle"xmlns =" "> cannot getNodeWithProps." AppParameters treatment in the SOAP header error: AppParameters does not exist in the SOAP header. "< / Message > < Code xmlns:ns2 ="http://drm.webservices.epm.oracle"xmlns =" "> 0 < / Code > < / DrmServiceException > < / details > < / env:Fault > < / env:Body > < / env:Envelope > "
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Have you run a test of the DRM of this URL service section? Part of the SOAP message that must be sent to the web service DRM when calling the AppParameters is in the header of the SOAP message. This is the example that gives the URL:
http://DRM.WebServices.EPM.Oracle">
http://DRM.WebServices.EPM.Oracle ">http://localhost:5240 / Oracle/Drm/APIAdapter "
http://DRM.WebServices.EPM.Oracle "> ProductVersion = 11.1.2 CultureName = US, TimeZoneOffset =-360"
The error is just saying that the section of AppParamters doesn't seem to be there in the SOAP message that was received. How you call the web service DRM method that returns this error? It seems just that, however, it is called the AppParameters is missing in the SOAP message is sent to.
Do you need some kind of common authentication method setting upward for Weblogic and Shared Services, but not necessarily OID. I mentioned a possibility without using an external LDAP directory here on a case where you set up a development environment Re: configuration of the DRM web service API
Concerning
Craig
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Someone would let me know how I could diagnose it and perhaps repair?
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[dec 19 10:33:59 - Sophies - MacBookAir loginwindow [99]:-[SFLListManager(ServiceReplyProtocol) notifyChanges:toListWithIdentifier:] notified of changes of the list element with the identifier com.apple.LSSharedFileList.RecentApplications
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19 Dec 10:34 - Sophies - MacBookAir Automator [729]: action 'Photos of the magazine' could not be loaded because the "iPhoto" application not found.
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19 Dec 10:34 - Sophies - MacBookAir Automator [729]: action 'Set Annotations of film' couldn't be loaded because the application "QuickTime Player" is not found.
19 Dec 10:34 - Sophies - MacBookAir Automator [729]: action 'Set the properties to read film' couldn't be loaded because the application "QuickTime Player" is not found.
19 Dec 10:34 - Sophies - MacBookAir Automator [729]: action 'Set the movie URL' could not be loaded because the application "QuickTime Player" is not found.
19 Dec 10:34 - Sophies - MacBookAir Automator [729]: action "See the iDVD Menu hand" could not be loaded because the application 'iDVD' was not found.
dec 19 10:34:13 Sophies - MacBook - Air SpotlightNetHelper [301]: tcp_connection_tls_session_error_callback 9 __tcp_connection_tls_session_callback_write_block_invoke.434 error 22
dec 19 10:34:13 Sophies - MacBook - Air SpotlightNetHelper [301]: 8 22 tcp_connection_tls_session_error_callback __tcp_connection_tls_session_callback_write_block_invoke.434 error
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P.S Xcode is installed from the app store.
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Adobe Photoshop CC 2014 - unable to complete your request because the file is locked...
I support a user of Photoshop CC 2014, which attempts to open multiple .jpg on his local computer files, but gets an error message: could not complete your request because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the 'Properties' command in Windows Explorer to open the file. However, not all the files are affected, and many display a thumbnail of the image and allow the user to open the file. I checked the properties of the file and everything seems normal, and the user is a local administrator on the computer. Any ideas or suggestions would be greatly appreciated.
Kind regards
[personal information deleted by the forum Moderator]
Hi martyw,
If the problem is only with few files, whether they are corrupted or locked (only permission to read)
Please try to open the file in any other image editing program and save it as a Jpeg again.
Then try to open the file duplicate in Photoshop.
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Assani
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