Cannot scan on new CM2320nf MFP

After installing the CD for Mac, I can print but cannot run the HP Director to scan on my Mac (10.6). I can run HP Director with CM1017 printer/scanner connected on my other Mac computer. The new CM2320 is connected with a USB cable. Any suggestion?

Okay, let's start with the uninstall of the printer:

Remove and re-add the printer in the print queue:

-Sys Prefs, Print & Fax
-Select the printer in question and click the sign less down the list
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.

10.6 additional instructions can be found here, but I think you won't need of their...

Tags: HP Printers

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