cannot start after dell logo

I have a dell inspiron 1100 laptop that worked very well, but after updated windows update, it prompted my to restart the computer before changes can be made.  I have decreased the reboot a few times and then let it restart. now, after the dell logo appears, it empties & stayed like that for about 10 minutes, so I just stopped him. He did the same thing when I tried all the options in F8 & F12. I've tried safe mode, last know config., etc., but only with the same result as the original problem. I do not have any type of restore cd. I sent for a RECOVERY BOOT DISK CD WINDOWS XP VISTA 7 REPAIRRECOVERY,
that I should receive it by post. In addition to trying to see if I can recover or restore the system, is there anything else I can try until I get the cd, or is the only option, other than to take it to a repair shop? I checked with the repair shop & its $40 to diagnose & then however much to repair. I wouldn't mind paying the $40, but then I don't want to say that it would cost more to repair than to purchase a new (used) one of them. unless someone knows a ballpark figure of cost how much this type of repair. any suggestions or advice would be greatly appreciated. THX.

Hello

 
 
Because we do not have the cd of Windows XP there is no troubleshooting step that we can perform. You can wait for the cd and follow the suggestions offered by Dell. Also check if you can get into the BIOS. If you are able to get the BIOS, load default settings and check. You can seek assistance from dell on this.
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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