My computer freezes when I connect

dometimes when I connect to my computer just does nothing.  The only thing I can do to restart the computer is to disconnect the power supply temporarily

Hello Doug,

Often, we see crashes as a result of a program from loading at startup.

To solve these, we use the clean boot troubleshooting.

The following article describes this process:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

If this happens only from time to time, we also consider a hardware problem.

Carry out diagnostics of equipment provided by your manufacturer as well.

Let us know if you have any questions.

Tags: Windows

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