Canon MX922: Why won't my scanner scan color photos?

Hello, my Canon MX922 produced copies of any color, but when I scan a color photo, the results of the analysis of a color photo are only in black & white, even when I push the Start button 'color' to scan.  However, the scanner will produce color documents scanned.  Please adivse how/where I need to adjust the settings to produce color photos scanned copies.  Thank you!

Hello!

In order to ensure the most accurate information is provided, we will need to know the version of Windows or Mac, in use.

If it is a time sensitive question, our team of technical assistance to the United States is standing, ready to help you 24/7 by Email http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) Monday to Friday between 10:00 and 10: 00, et (07:00 to 19:00 PT).

Thank you and have a great day!

Tags: Canon Printer

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