Cartridges HP 940XL

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• HP Officejet Pro 8610: Bought new HP 8610, need to Exchange unused ink cartridges of old 8500 more

  Hi - my Officejet Pro 8500 has more had printing problems so I just replaced it with a new 8610 of Officejet Pro.   Unfortunately, I have 8 ink cartridges 940XL new for the old printer that I can't use (3 black, Cyan/Magenta/yellow 5).  Can you help me with an equivalent amount of cartridges 950XL and 951XL who will work in the new printer 8610 Exchange?

  Hello @JKL1,

  Welcome to the Forums of HP Support!

  I understand that you are looking for a way to Exchange nine ink cartridges HP 940XL for your defective HP Officejet Pro 8500 has more e-All-in-One Printer for cartridges that will work with your new HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today to this today.

  At this point, I will send you a private Message to the HP ink Exchange program instructions. Can I please have you check your private Messages for instructions.

  I wish you good luck going forward with this. Good day!

• Correct ink cartridge HP Officejet Pro L7555 - was 88XL; can I use 940XL?

  The HP Officejet Pro 7500 series seems to require the HP 88XL ink cartridges, but these are not well highlighted these days.  The 840XL works in the 8000 series and these machines seem almost identical to the 7555 I.  The 840XL works instead of the HP 88XL?  What is the difference between these anyway?

  Thanks for any light you can throw on this issue.

  HP Officejet Pro L7555 requires ink HP 88 is correct. These are not well highlighted these days; is not true. You can always shop online at http://shopping2.hp.com/en_US/home-office/-/search-SimpleOfferSearch?PageSize=15&search=&SearchTerm=HP+88 for the HP 88 ink.

  It's the HP 940 ink that works in HP Officejet Pro 8000/8500 series printers.

  The HP L7555 and Pro 8000 may seem identical in some aspects, but not all because many features are added in the new printers. Even ink the printer technology is updated.

  The two sweepers in discussion mechanism different ink and so HP 940 work nto on both.

  Inkology HP: http://www.youtube.com/watch?v=dIF_myynUlc

  I hope this helps.

  I work for HP but my messages and responses are mine.

  Have a great day!

  Michael. If you like this post, click on Bravo.

• HP 940 ink cartridges: ink changes if I update printer?

  My 'printer HP Officejet Pro 8500 Wireless all-in-One - A909g"seems to have recurring problems with the touch screen becomes unresponsive and I think it's time to consider an upgrade to a newer model.  However, I bought ink (940xl black and multiple colors) in anticipation of a much longer life for this product.  Is there a program for exchanging ink if I switch to a newer model printer?

  Hello

  This is vignesh B.

  Welcome to the HP consumer's Support Forum. I'm happy to help you!

  I understand that you would like to know if we have a handwritten entry in Exchange programs.

  Once you have purchased the printer, check the new printer and check what cartridges using the new printer. Then, write an email to isbescalationteam @hp.com with the information of the cartridge, phone number and e-mail address. So, can we get in touch with you and do the necessary.

  For assistance, please call 1-800-474-6836. We work 24 * 7.

  Thank you for choosing HP. Have a wonderful day ahead.

  Please click the 'Thumbs Up', to say thank you for helping!

  Also, please think about scoring my post as "Accept as Solution" If you feel that my post solved your problem.

  I am an employee of HP.

• Office Pro 8000: Cannot Print/Out of ink error even after installing new cartridge.

  When I tried to use my printer a few days ago, I received an error message "can't Print Can: ink" on the magenta cartridge.  I had used the printer a few days before and had not received a low ink warning.  It seemed suspicious to me that I would have received an empty cartridge error message without having previously received a low cartridge warning.  The cartridges yellow and cyan read 70% complete - all 3 were original cartridges.

  I bought a new cartridge 940XL magenta and installed according to the instructions.  Now, I get a message that the new 940XL cartridge is empty.  I can shake the old cartridge 940 and hear liquid inside.  Obviously, the new cartridge is also complete.  I tried to electric bike, reinstall the software, etc., without change of status.  If I swap back between the 940 old and new cartridge 940XL, they are correctly identified by type on my screen as the 940 or 940XL.  Because of the way the problem is presented, I don't think it is a cartridge problem.

  Of course, problem first awaken on May 8, and my warranty expired on 26 April.  Any suggestions?

  I solved my problem, what was obviously a lack of factory Assembly.  I looked inside my printer with a flashlight in the area where the ink cartridges are installed and found sprayed inside the printer magenta ink.  I disassembled the printer and found that the magenta line had been damaged during installation.  There are four tubes of ink that out by behind the ink cartridges, can do a U turn back toward the front of the printer.  Just after the bend, they do an another elbow top neighborhoods.  It is at this point that I found the damaged magenta line, directly above a screw on the right side of the housing of the ink cartridge.  The lines are in a very narrow passage and are held in place by several guards, moulded plastic.  It seems that the lines have been in place in the guardians, then the screws inserted from the top.  As I said, there is a tight passage, and it would be very easy to damage the line of ink right here if the lines have not been carefully selected to insert the screws when mounting.

  To solve the problem, I removed about 1/4 inch line damaged magenta ink.  I cut the line with a sharp razor, carefully to avoid collapsing the line or causing burrs to the hose.  I then placed approximately 3/4 "heat self-sealing tube on one end of the line of ink heat shrink.  Then I connected to the line with a small piece of plastic tube rigid of the handle with a swab of cotton, which was a perfect fit and comfortable on the line of ink.  Making sure not to cut the tube of ink or cause other damage, gently twisted the line of ink back until the ends have butted up inside the splice of cotton swab.  I then positioned the shrink tube over splice and it shrunk with a hair dryer.  Heat shrink tube, I used a hot melt glue applied to the Interior, which has helped more away making a watertight splice.  Again, it is not a lot of space, so the splice should remain small.

  I reassembled the printer, reinstalled ink cartridges and powered by the printer.  After the normal, long time running, I printed full color sheets and everything was fine.  Already that I had installed the cartridge magenta watch now that it is complete, and the remaining cartridges also read the levels they had before disassembly.

• OfficeJet Pro 8500 does not accept the new cartridge

  My OfficeJet Pro 8500 has 910g does not accept the new magenta cartridge. It displays replace following used cartridge in the order of printing continues (translated from Swedish). I've done various resets and now to restore the alos an OOB (out of the box), does not help. My weighs 40g 940XL cartridge so I know what it it not empty. I have read a lot about the problems of cartridge maggenta but found no solution. The printer is fine, but this problem is driving me crazy! I have always recommended HP printers and have owned quite a few over the years,

  No problem, I understand.

  I think that could happen is that the oval pin mechanism comes into contact with food has become defective over time. Its supposed to sink to bottom when feeding is complete (on inserting). Over time as the ink level runs the mechanism will expand gradually until you reach full extension on what an ink level alert is triggered. What might happen in your case, is that the mechanism is not entirely depressing even when the new full provision is inserted. This would explain why to apply the tape inside the oval window on the supply allows the new offer be detected. Unfortunately, the fix for this would be to have the machine. If you think it's something you want to do here is a link where you can check the warranty status of the printer and based on this status, you will be presented with relevant options

  http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&DLC=en&docName=c01321436&LC=en&product=4116838

  With regard to the branch point the device directly into the wall socket, sometimes for some questions (usually power up/on) the resolution can be plug directly into the wall in the routing through a power bar or surge protector can induce weak variations of the voltage applied to the unit. However, this should not be a factor in the problem you are experiencing, so there should not be any need for you to change your current configuration.

  More sorry that you are having a problem with ink level detection on your device. Please post back with other questions.

  Best.

• oject pro 8500 a HP printhead empty? do not fill in again with the new cartridge runs so out of ink? pls help

  HP officejet pro 8500 wireless, windows 7 sp1, 'y' cartridge must be replaced on-screen, no change in software.

  running out of ink during printing... draws 1/4 page and then fades down to nothing at the bottom of the page. History: necessary at the end of the work (a little), but completely run out of black ink. a friend gave me her used 1/2 940 gen ch black until I got a new. I have a new hp 940xl but it's always the same, I ran everything in the Toolbox align, feed, etc., but it will always print a full page? It's like the print heads are empty and do not fill the cartridge? Please help me. She was purchased on 29/11/11 but received 12/15/11 for my birthday children so its just out of warranty thank you, Darren

  It seems that the print head was filled with air. Once there, the air is very difficult to remove.

  try to clean the print head using the printer services.

  try to use your friends print head and see if it works

  You may need to just replace the printhead

• I got a low ink warning on my mac for my printer epson artisan 837. I replaced the cartridge, which was low, but he still reads the low ink level on the mac, but full bed on the epson Control Panel.

  Well, I replaced the cartridge as usual, and osx is not that the printer is now complete: says, "printer may be out of ink" on the status. Ink levels will be not displayed via the computer but check out on the printer.

  Restarted both units and in vain.

  WiFi is not a factor.

  If anyone has a solution or any ideas, please help.

  Thank you!

  You can try to disconnect the printer, restart the computer, reconnect with the printer, and then try again.

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• Color LaserJet M277dw MFP: Cartridge not recognized after HP recently updated.

  I can use WIndows 10 if the fix is available for this OS.

  I recently updated my HP LaserJet, and after the update, he refused to print, scan or copy. The error message on the display says: "Cartridge not recognized" and it has a large image of the yellow and black cartridge, cyan and magenta those smaller, but below. The printer has a wireless connection to internet.

  Any help would be greatly appreciated.

  Thank you

  Hello

  Install the following firmware for your printer, and then look for a difference:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/swItemId/kJ-149905-2

  Kind regards

  Shlomi

• No printing with a depleted cartridge capacity

  I have a printer of HP all-in-one OfficeJet 6700, part No. H711.

  Guide, Chapter 7, pp. 74, section entitled user

  During the one or more ink cartridges are exhausted

  "If the black cartridge is exhausted, any black color in print is created using a combination of the remaining colors."

  And "If a color cartridge is exhausted, the printer print in grayscale using the black cartridge."

  In both cases, my printer did print when only the black cartridge has been exhausted when one of the color toner is exhausted.  The screen on the printer says 'impoverished cartridges need to be replaced to resume printing'.

  Can someone explain this discrepancy? Is the guide of the wrong user or HP subsequently change its policy and lock the printer when a cartridge is exhausted?

  Well in this case, it could indicate a defective product. I will say to contact support to phone to check if there are a few troubleshooting steps more who could be played.

  Please make sure the cartridges are not refilled and also use genuine hp cartridges.

• Printer cartridge

  I installed a cartridge Q2610A printer and when I print the paper, it is covered with black toner.

  What can I do to get the cartridge works fine.

  Is the toner cartridge new hp oem or aftermarket. If the new hp oem returns instead of purchase for refund or Exchange. The cartridge cannot be set because it appears that the wiper blade has gone wrong. Keep in mind for laserjet printers toner 2300 is 14 years old now. Many including tonic oem hp toner appearing on the market are very old, have been sitting on pantry felland years and unless the conditions are just right after about 3-4 years they spoil. You can later tell year hp original toner by the area that should be black and white.  If the box is blue and white, then the toners are at less than 8 years. Hope this helps.

• HP OfficeJet 4650: Ink cartridges HP Instant

  Hello

  I recently bought this printer to take with me to the University. I've set up ink cartridges HP instant around September 16, for a while, I was unable to connect my printer to the internet, so I brought a home router. My laptop, printer and telephone are all connected to the same wi - fi and they will print stop no problem but when I go my instantaneous count of ink HP he always tells me that the printer is offline and cannot update to tell me how many page I used. I don't understand why it won't refresh and says that it is offline when it allows to print from my laptop and wireless phone. I wonder if you can give me advice.

  Thanks Grace

  At least two times a month should work.  Please mark my post as solution accepted while others can find it.

• HP ENVY 4500: Ink cartridges HP Instant

  I just bought a map of the HP Instank ink. I'm about to use the first black cartridge, but I still have another cartridge new color I need to use. I start support fully if I use only one cartridge?

  Hey @EMJ-00.

  Welcome to the Forums of HP Support!

  I understand that you have some questions about the instant the ink program. I can help you with that.

  When you print, the system determines if an instant ink page is printed according to it there a moment cartridge in the printer. If you insert the black cartridge, your only color pages into account. My suggestion is to insert two instant ink cartridges and save the color cartridge for emergencies.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ