No printing with a depleted cartridge capacity

I have a printer of HP all-in-one OfficeJet 6700, part No. H711.

Guide, Chapter 7, pp. 74, section entitled user

During the one or more ink cartridges are exhausted

"If the black cartridge is exhausted, any black color in print is created using a combination of the remaining colors."

And "If a color cartridge is exhausted, the printer print in grayscale using the black cartridge."

In both cases, my printer did print when only the black cartridge has been exhausted when one of the color toner is exhausted.  The screen on the printer says 'impoverished cartridges need to be replaced to resume printing'.

Can someone explain this discrepancy? Is the guide of the wrong user or HP subsequently change its policy and lock the printer when a cartridge is exhausted?

Well in this case, it could indicate a defective product. I will say to contact support to phone to check if there are a few troubleshooting steps more who could be played.

Please make sure the cartridges are not refilled and also use genuine hp cartridges.

Tags: HP Printers

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