CD/DVD tray is not working properly

CD/DVD tray sometimes won't open.  When I push the button, tray slides in just a bit and then closes.  Little light also flashes once or twice.  This happens when I use the button on the tower and when I try to open the tray using the mouse control.  Discs seem to work very well when I get the drawer open.  Any ideas?  Thank you for your response the sentence to a man of 62 with little computer experience can understand it.

Thank you!

It is most likely a mechanical problem, having nothing to do with Windows itself. The gears are plastic nowadays, controlling them the opening/closing of the drawer can be (probably are!) worn and sometimes jamming because of this. If this is the case, it will worsen. You have 3 options: 1) Baby it, 2) replace the drive, 3) fully replace the computer.

Tags: Windows

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