CD-ROM/DVD-Rom drive not detected

Similar Questions

• external DVD - BR drive not detected in windows 7

  Original title: confused beginner "Arrrgh".

  Installed new drive enternal DVD - BR, Trouble Shooter says: win. ' value' does not detect. Where how &? 'Enable '.

  Hi Kenneth,

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you are unable to access the DVD drive - external BR. Please correct me that I misunderstood.

  Kenneth, I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  Please provide us with additional information by answering a few questions below.

  1. what version of windows is installed on the computer?

  2. What is the brand and model of the external drive of DVD - BR?

  3. what exactly happens when you connect the external DVD - BR player to the computer?

  4. What is the error message that you receive?

  5. what store did you run on the computer to get the fixed number?

  6 other external devices detected via USB (Universal Serial Bus) ports?

  I would suggest trying the following troubleshooter and check if it helps.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also download the latest driver for the external drive of DVD - BR on the manufacturer's Web site and check if it helps.

  Answer us with more information on this subject.

• DVD/cd drive not detected

  The device cd/dvd drive does not show in my computer or Device Manager.   HP Pavilion dv9500 laptop.  I know that the camera is good, as I tried in another HP Pavilion laptop and everything was good.  I tried the the high/low filters registry fix surprised but only shows not always.   Any help?

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• DVD - ROM drive not detected after the mode 'sleep'

  I have a HP DVD1170, and it works very well after starting.  After putting my computer in mode 'sleep' and then he wake up, my computer took in not recognizing that there is even a connected DVD player.  He is a recent problem. I got Windows 7 since the beginning of November, and the problem only happened last week.  The drive works again after the restart, but it is not recognized if I put the computer in mode 'sleep' again.

  Hello Neohippie7319,

  Thank you for your message.  You can also click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Windows XP missing HAL. DLL file. CD ROM does not detect the Windows XP installation CD.

  I received the error message to the Windows startup, that I need to replace my Hal.DLL file.  I can't access a safe mode with command prompt, and CD rom does not detect the CD. I have rebuilt the Boot.INI file and still no luck. I tried to put HAL. DLL on a flash drive, but it cannot read it for some reason any. "Cannot develop"...

  Any help would be appreciated!

  Go to the store and buy an optical drive. They are very expensive. No, you cannot use the optical drive of your laptop. You can possibly create a bootable USB key with a distribution of Linux on it and copy the correct boot hard disk files. I say "may" because not all older computers can boot from a USB device. Look in your BIOS to see if your computer has this capability. If he can:

  http://www.pendrivelinux.com

  If you have not backed up your data, then you have trouble. While you're at the store also buy an external hard drive. You can start the computer with a Linux Live CD (in your new optical drive), and copy the files on the external hard drive. Then you can continue to try to repair your computer.

  MS - MVP - Elephant Boy computers - don't panic!

• DVD/CD drive not reading CD or DVD inserted, clues?

  Hello. I hope someone can help as this was produced during the week.

  The DVD/CD drive not working properly. Whenever I insert a DVD or a CD of my laptop starts apparently read (humming noise), but my laptop does not detect the disc, or open my computer shows the disc. I tried to update the driver, while watching helps out that the window has provided and that you have installed all the updates for my laptop without success.

  Does anyone have advice I can try that can solve this problem, because it becomes an impediment, thanks in advance for any help, you can be able to give.

  Yuuki-chan

  When you open 'Computer', you can at least the CD\DVD himself player? Have you tried another disc?
  Also, go to start Manager select menu\ click device right computer\ properties\ in the upper left part of the window
  In Device Manager, look at your DVD Rom drive, open it and double click on the driver. It doesn't seem to work correctly? Thank you, Jeremy M - Support Engineer

• Blu Ray drive not detected on Windows Explorer

  I recently formatted my laptop old, unused. It had Windows Vista Enterprise Edition before formatting. I replaced this with Windows 7 Ultimate (with integrated SP1) x 64 OS. I could get all the drivers for the laptop, but to my surprise, the Blu Ray DVD rom was not detected on the Windows Explorer!

  Think that Windows may have judged as a disc 'empty', I selected the option to display these empty drives but nothing happened. All I see on my computer is my main hard drive.

  I checked the Device Manager, but I did not see a tree menu to DVD/CDROM drives. I've repeatedly scanned for hardware changes, but Device Manager still couldn't get the Blu Ray player.

  I tried searching for information and I came across a thread that instructed me to find this registry key and delete the two folders namely "Upperfilters" and "Lowerfilters" under the
  Input HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. This did not help at all since it does not "Upperfilters" and "Lowerfilters" folder located under this key.

  Kind of weird, the DVD Rom works because the drawer opens every time I press the button open on the side of the road.

  He used to work before I formatted my laptop. Before formatting, I checked what driver was using the CDROM, I discovered that it was a virtual DTSOFT CDROM device. I tried to search for a driver, but failed to find one. I even tried resetting the BIOS by default settings, but still no luck.

  Can someone help me? Thank you very much!

  Hi Dann,

  Make sure that the Blu - ray player is correctly connected, because it is not visible in the Device Manager. You may need to disconnect and reconnect the connectors at both ends (mother card reader & Blu - ray).

  If the problem persists then I suggest you to check the status on another computer. To confirm that this isn't a problem with the hardware.

  Keep us updated on the status of the issue.

• A DVD player is not detected (for Windows)

  Windows repeat me that "a DVD player is not detected," even if there is a DVD player installed in my computer by the manufacturer.  I pushed it completely with my thumb to make sure that it is not disconnected from its moorings of connection.  The little green light on the door of the reader flashes once every second about. It did not used to do this when the DVD used to work perfectly. The driver up to date.  But my DVD still does NOT appear on my device manager page. What could be the problem? How should I do?

  Done anything here helps,

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/why-CDDVD-drive-is-not-detected-by-Vista-OS-HP/aaf8191e-e16e-E011-8dfc-68b599b31bf5

  It is always possible that there is a hardware problem but disappears under Vista disks were a 'common' problem

  Have you made any changes or installed new programs?

  Have you tried a system restore?

• second hard drive not detected

  second hard drive not detected in my computer

  Hi focu25,

  1. do external hard drive or internal?

  2. you receive messages or error codes?

  3. you remember recent changes to the computer?

  You can try to start the hardware fixit and check if it helps:

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Hope this information is useful.

• Second SATA hard drive not detected by Bios and Device Manager

  Original title: second SATA hard drive

  Hard drive not detected by the Bios and the device under Vista Home Premiun Manager

  Hi trinitario,.

  Because the hard drive is not detected in the BIOS also, it may be due to a hard drive configuration that should be changed or a rider. If you need to get in touch with a Local tech-store for assistance.

  Note: change in the BIOS/complementary metal oxide semiconductor (CMOS) settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Hope this information is helpful
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Hard drive not detected once, but now?

  Hello

  I am Zak, a bit of techno when it comes to playing with the software, or re-Assembly of computers and whatnot. Unfortunately, I have no idea about other things.

  Some quick history on my laptop: the fan was made terrible noises in recent weeks. Initially, I thought it was little dust, so I got a few duster. A lot of dust came out, so that can only be good, but the noise came back after a few days. After some research, I thought that the other logical explanation was probably the hard drive goes bad. I hesitate to send back to HP because I use it for all my college work and it would really put me back weeks to have it not.

  So, a few days ago I booted my computer laptop at a "drive not detected" - or very similar - message. There were a few options for f1 - f4, they were information system and 3 different tests (I think). I ran the tests, all of them came back fine, noting that there are no operating system installed, or a hard drive to boot from. I rebooted because I didn't quite start and wanted to see if there were other options. It turns out that he has started well. I restarted once more and again once it did it very well.

  Then, I coded around, back up all my data, gather warranty information, installation of the HP Support Assistant, etc. I ran all the tests help Wizard and there is no problems found. Since I just got the laptop hibernation when I stop using it, and I have not met any unusual problems. All this sounds great, but my warranty expires December 7 this year. It is safe for me to assume that the "drive not detected" error was just one missed? I read a lot of discussions and FAQS on him and it's not something that happens once and goes. However, I never had to use a warranty so not sure quite how the process works, and as I said, he sent everywhere would put me in my work.

  In order to be a full post, I have a HP G62 - 367DX laptop, running on Windows 7 64-bit OS, and as far as I know there no change was made between error and my prior boot. If there is any other information I can give you, let me know.

  See you soon, thank you for all help and good day

  The wizard tests are not as comprehensive or reliable as the drive hard test in the BIOS... tap F10 as you power up, go and find the hard drive test. Run the long form test and see what it says. It is not uncommon that the hard drive start as intermittent and get progressively more frequent problems. If your drive passes the test of long form, only enough safely, you can assume that it was a unique gremlin, but it's still a really good idea to back up. I like the idea of online backup services and I will quote Carbonite only because it is well known and not as an endorsement. There are several more and year external drive is a good idea.

  You can't put off forever; restarting You'll have to deal with the issue at some point.

• My DVD camcorder is not detected

  My DVD camcorder is not detected in the import function.  I use a dell from the factory with an i5 and 8g of RAM.  The operating system is the latest version of Win 10 (10162).  It is not the cable or the camera because Moviemaker detects.  Any ideas/help is appreciated.

  Rolands

  What version of Premiere Elements is installed on your computer Windows 10?

  If elements first 13/13.1, you should know that this latest version does not capture DV and HDV firewire support in a Capture of the first elements window.

  The following Adobe document gives workaround solutions proposed by Adobe for this situation.

  https://helpx.Adobe.com/premiere-elements/KB/removed-features-formats-elements.html

  The latest version of Premiere Elements that has this feature is 12/12.1.

  For now, I have a version of Premiere Elements on Windows XP 32-bit, Windows 7 64-bit and 64-bit Windows 8.1. I don't have any version of Premiere Elements installed on Windows 10, so I can't speak firsthand how he should behave in what concerns DV and HDV firewire capture formats in versions of Premiere Elements earlier than version 13/13.1.

  Please review, study and provide more details.

  Thank you.

  RTA

• CD/DVD-ROM problems, drive not detected AND the category of CD/DVD-ROM does not appear in Device Manager

  I'm having serious problems here. My CD/DVD-ROM drive is not detected and will not answer. I can ONLY open the drawer at the beginning of my computer laptop startup. The drive does not appear in my computer and the category of CD/DVD-ROM does not appear in Device Manager. Therefore, the "uninstall/reinstall" is impossible if the computer behaves as it has never been this drive now or never. Previously, I was able to use it as there was no problem, but someday, it's simply not there.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• HL-DT-ST DVD - RAM GSA - H55L [CD-ROM drive] cannot detect, read, play CDs or DVDs.

  Running Windows XP Home Edition SP3 (build 2600) with LG HL-DT-ST DVD - RAM GSA-H55L [CD-ROM drive]. Updated all drivers and ran all the diagnostics; still only detect, read, or play CD or DVD.  Installed and run program Microsoft ATS Fix It - has not fixed the problem. CARPET directed me to this site.

  I had the system 4 years and have used the drive to read and burn many CD / DVD, so he's worked in the past.  Thank you very much in advance for any help you can provide.  I appreciate your time and your consideration.  MS

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Method 1.
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• my dvd rom is not detected

  What can I do series Gateway PC laptop nv

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.