Center solutions not finding HP Officejet Pro 8000

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• HP OfficeJet Pro 8000 Wireless: Can I get some help here? Yellow ink will not print - HP OfficeJet Pro 8000 Wireless

  No matter what I do, ink yellow does not print, or stops at halfway printing on the page. I use genuine HP cartridges. There is a lot of ink - in fact, I just installed a new cartridge in the case where a previous (almost complete) was defective. No change. The pipe is not pinched. I flashed the firmware more recent and installed all drivers and utilities updated. I have cleaned the print heads over and over again and even took and cleaned according to the instructions.

  I think it was a sign that the printer is worn EXCEPT - just a few months ago, magenta and black stopped printing. These are the opposite printheads. When I uninstalled every bit of HP software I could find, the printer back to normal!

  The only thing I did not - it is the HP Toolbox argues that it is impossible to establish two-way communication with the printer. The patches for this involve get under the desk to play with the power cord and USB cable (even if it is a wireless printer), and my arthritic knees that make a very delicate operation. Two-way communication IS enabled.

  I'm about to start crying. I fought with this market a week, when the yellow all of a sudden went - once again, * most * of the time, but sometimes it prints to maybe an inch of the image before disappearing. Help!

  Hi @Echo2,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet Pro 8000 printer with a Windows 7 computer and all of a sudden is not printing yellow ink. I would like to help with that.

  Here is a document of support for the print quality problems - Troubleshooting print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

• OfficeJet Pro 8000 wireless: OfficeJet Pro 8000 wireless does not respond after a certain time

  I use my wireless OfficeJet Pro 8000 for quite awhile now, but I have a problem that I can't solve:

  Initially, it works allright. But after a few hours, it seems to go to sleep. And it does not print jobs more. I have to put the printer 'off' and 'on '.  After that, it will print the work queue.

  I searched a timer as issues in the web interface of the printer, but can't find anything that points to a solution.

  The printer is connected wireless to my router, using a 'fixed' IP address

  Can someone help me, please?

  Thankx

  These settings are to set up your wireless printer to stay connected to your router, wireless devices stay better connected and makes your router secure and hack proof.

  While the DHCP is convenient, devices like printers must always be assigned an IP (fixed) manually to avoid conflicts on your wireless network.

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here (Windows solution 4, static IP).
  2. Or check in the printer "Auto off" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check the properties of your printers.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. If necessary and you have assigned a static IP address, try using auxiliary for the preferred DNS Server 8.8.8.8 and 8.8.4.4 as DNS server.
  5. Wireless printers work only on the 2.4 Ghz band.
  6. Make sure the printer is on the latest firmware by checking with the HP support site.
  7. Check all devices wireless in your home for interference. Check microwave, babyphones, phones, wireless and wireless alarm systems are a big culprit. Any of these will knock at your printer wireless intermittently.
  8. Make sure that your printer and router are at least 6 feet, independently of the other.

  In the router: (refer to the manual of your router for more information)

  1. Use a fixed wireless channel as the 1, 6 or 11, never 'auto', try channel 1 first then the rest.
  2. Set the router to 20 Mhz only or 145Mbps router function.
  3. Always use WPA2-AES encryption (personal), but you can try the "mixed" mode
  4. Disable the WPS and never use it and disable the UPnP for the security of routers. No one can hijack your system now and help with wireless connectivity (if you want to know why, research on the web).
  5. If you have a router dual band (2.4 Ghz and 5.0 Ghz bands), make sure the SSID is NOT identical, they must be different for all the bands, even for networks without comments.
  6. SSID broadcast should be enabled.
  7. Save all the settings. Food at the same time, wait 2 minutes.  Power on router wait 2 minutes.
  8. Marketing the printer and check that it reconnects to the router.

  Windows 7/8/8.1 is discovered the system on or off?

  1. Control Panel/Network and Internet/network and sharing Center / advanced sharing settings.
  2. Under home or work (current profile) / network discovery.
  3. Select "Turn on network discovery" and save the changes.

  Last resort effort - if your printer has an Ethernet connection, suggest you to get some adapters line and convert your Ethernet wiring for your printer.

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• OfficeJet Pro 8000 Wireless does not connect to my new Airport Extreme router

  I've owned my Officejet 8000 Wireless printer for about a year and had no problems with it.  However, my old wireless router wasn't fully compatible Mac so I couldn't fix it with a password.  I now need a secure network, so I bought an Apple Airport Extreme router in December.

  Last night, I installed the router and it works fine on my iMac, my laptop and my iPhone.

  However, tonight, I'm trying to implement Officejet Pro 8000 with no luck.  I searched the posts here for 3 hours and am not finding the help I need.  Based on the other posts, I read, I describe my situation below.

  I am trying to set up the printer in my iMac Intel with Mac OS 10.6.4

  I'm trying to set up the printer with the installation wizard HP I just install the printer software.

  On the first screen of the wizard, it tells me that my device is not configured (I agree)

  Then I ask him to set up a wireless network.

  When I get to the network selection page, both my network AND my network of comments (that I let my neighbor use) are on the list with the full signal strength.

  When I click on my network and then continue, the HP installation wizard hangs and I have to stop, he.

  When I click on my guest and then network continue, I get the message that my network is not within reach.  (FYI, the printer is 10 feet from the router).

  I tried to power on/off the printer, the router and the computer at all different stages of the process with no luck.

  For my Airport:

  My radio is set to the most compatible choice

  MAC access control is not enabled

  Everything is WPA2 security

  'Use wide channels' and "Create a closed network" is unchecked

  The channel is set to 11

  I'm happy to try the "Add client in the network" thing I've seen on other posts, but I don't think that I have a front panel of the printer where I can start the "WPS" (don't know what it is) process.   If I do, it is not obvious and not in the HP manual.

  My ISP is Comcast (cable internet).

  I'd really, really grateful for the help!  Please let me know what I forgot to include information, and I will be happy to provide it.

  Thank you!

  OK to reset the printing system again, he may be blocked.

• HP Officejet Pro 8000 printer - A809a. Drivers not installed

  I have a wonderful printer HP Officejet Pro 8000 - A809a used exclusively as a network printer and works PERFECTLY. Yet, I have errors reported about drivers not installed in device (Windows 7, 64 bit Ultimate) Manager.

  These are:

  1] adapter Multifunction (x 1)

  -Officejet Pro 8000 a809

  The drivers for this device are not installed. (Code 28)

  There is no driver selected for the item or a set of device information.

  To find a driver for this device, click Update driver.

  AFTER DRIVER SEARCH:

  Windows could not find a driver for your device

  Try to use the drivers of "OJP8000vA809_Basic_14.exe" has been a failure.

  2 other devices (x 1)

  Same as above.

  [3] printers (3 entries)

  -HP Officejet Pro 8000 A809 Series. (This is the only good entry)

  Properties:

  The device is functioning properly.

  -b. Officejet Pro 8000 A809.

  Properties:

  The drivers for this device are not installed. (Code 28)

  There is no driver selected for the item or a set of device information.

  To find a driver for this device, click Update driver.

  AFTER DRIVER SEARCH:

  Windows could not find a driver for your device

  Try to use the drivers of "OJP8000vA809_Basic_14.exe" has been a failure.

  -c. Officejet Pro 8000 A809.

  Properties:

  As above.

  Disabling or even uninstall these additional entries have no effect on the function of network printer.

  BUT they continue to be replaced after the reboot.

  This situation will affect the perfornce of the computer.

  Any suggestions, please?

  Advance thanks.

  Thanks for the great instructions.

  Now I'm showing only a single instance of the printer asking for drivers multifunction adapter in Device Manager. Therefore, I uninstall and long and shows no return once again.

  One thing FO, this printer is not actually a multifunction type.

  The system is currently NOT error display or ask drivers.

  I'm hopping it will stay like that.

• OfficeJet Pro 8000 Wireless does not detect network

  My Officejet Pro 8000 Wireless suddenly doesn't work when connected via USB.  Don't try to re-run the HP Installation Wizard, the program reports no network detected (if the printer is right next to the Macbook Pro, which has a full signal from the network).  If I manually enter the SSID he says that he finds not only the network.  Network Configuration AMPe reports

  Network offline status

  802.11 wireless status disconnected

  Wireless on COLLAR

  Wireless works FAIL

  Network name (SSID reported no run)

  0 detected wireless networks

  The blue wireless light is turned on.

  Any suggestions?

  I appreciate the try, Dean, but again did not make a difference.

  I talked to tech support and they put me through presses the button to reset the network settings and then drain power printer, and I'm back in business.

• OfficeJet Pro 8000 double-sided printing will not respond to the control software #2

  Win XP Pro SP3

  OfficeJet Pro 8000 Wireless

  Does anyone know why Officejet Pro 8000 had control of double-sided printing, removed from the spec software?

  Does anyone know if there is a printer of this type which will respond to such control?

  UPDATE!

  ----------

  This printer is now works very well with total control on duplex printing. But how did this happen...?

  Two things have changed - well, maybe three.

  But first of all to mention another very annoying problem: wireless printer to my network connection always collapsed which was a double nuisance (23/06/2016 see also installing the driver wireless Officejet 8000 Pro says default gateway is 0.0.0.0)

  The road to happiness... I've finally updated my PC to a laptop HP Win7 (there is a problem with the laptop, but that's another story...)

  During the process of setting up laptop, I had to set up the network and add the printer. In between aid was a FAQ something like "the wirless connection drops regularly." What interested me.

  The fix was so simple - mychosen IP address has always been in the DNS range which was probably not very smart, but I didn't know any different. No one had ever mentioned before.

  The idea is to select an address in the static range IE outside the DNS. So I took a number x.x.x.249 and bingo!, a solid and reliable connection that is always there.

  Given the new laptop for download the drivers again. What went well and of course, the new machine is much faster.

  Anyway after a few tries, much to my delight I discovered that two-sided printing worked with auto rotation if I check the box. Printing a document like that I would see in portrate (horizontal spine) and read down the two pages, turn to the next page and the same thing at the end of the document. Or, if you use the rotation of non - normal mode - the printing orientation is 'normal '.

  It's a shame that it was necessary to buy a new laptop with a new o/s just to discover the problem by chance...

• Install the software not found on my OfficeJet Pro 8000 wired Ethernet network

  I'm trying to reinstall an OfficeJet Pro 8000 on my wired ethernet network using the 'minimum' driver install.  My PC is Windows 7 Pro (32 bit).  I have the printer configured with a static IP address, I can successfully ping and accessing the Web page printers via the IP address.  I have uninstalled the HP 8000 software using the two installation software "uninstall" and you run the HP removal utility and have restarted the PC.  I disabled my firewall ZoneAlarm and AV/AS software for installation.

  During the resettlement process, when the software is looking for network printer, it cannont find the printer on the network, despite the fact that I can ping the printer directly and access its Web page via IE.  Using the advanced search and entering the IP address of the printer does nothing.  I'm at the end of my ideas on what to try (I said this whole process about 3 times now with the same results!).  What Miss me?

  Thank you

  Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en&os=4063&product=4083977&sw_lang=

  What did he say?

• OfficeJet pro 8000 A809n is listed as supporting Eprint, but implementation is not possible

  My printer (HP officejet pro 8000 A809n) is listed as supporting Eprint, but implementation is not possible. Can someone help me with this, or if my printer isn't compatible Eprint?

  I gues my printer HP Officejet Pro 8000 A809 does not support the ePrint. The HP Officejet Pro 8000 A811 does support ePrint.

• HP officejet pro 8000 will not grab the paper - paper jam flashing guard

  ADVICE ON GLADE

  There is a document with steps to help correct an error of jam on Officejet Pro 8000 light. This document can be found here.

• My Officejet Pro 8000 A809 do not print, but there is no error message

  When I try to print on my Hp Officejet Pro 8000 from my Windows 7 laptop wireless, the laptop is of the view that printing took place. I get no error message. But nothing comes out of the printer. Sometimes this small error on the printer flashes, but because the laptop thinks everything is fine, I can't understand why. I've run the troubleshooter, who says he has no problems, and rebooted the printer and the computer more than once as well. My printer (HP Officejet 6500 a) wireless works fine. Does anyone have a suggestion?

  Thank you for your help.

  Kat

  Thank you for you a message.  My printer worked fine with my Windows 7 laptop as I upgraded from Vista in May.  This the first time this problem has occurred.  I have change a color ink cartridge in the morning that it has stopped working.  But, he continued to work for about 3 hours after the replacement of the cartridge, so I don't really think that's the problem.

  One of the tools of diagnosis HP can help: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3760410#N686

• OfficeJet Pro 8000: Reset/change password wireless Officejet Pro 800 on Mac OS El Capitan

  I need to change the password on my officejet wireless, but cannot figure out how. It seem not to be drivers download more and when I try to put in place via the Apple driver no wireless printer is listed. I have reset to factory settings, but which do not seem to help either.

  How can I reset and set up the connection to printer muy wireless in Mac OS X El Capitan?

  Thanx

  Rich

  Hi @rmaltz,

  Welcome to the Forums of HP Support!

  I understand that you need to reconfigure the wireless on your HP Officejet 8000 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  In order for me to help you better, I will need more information.

  What is the name and the product number of your printer? How can I find my model number or product number?

  As you can see, we have several Officejet 8000 in the series.

  Series of printer HP Officejet Pro 8000 Enterprise - A811

• Ink levels HP Officejet Pro 8000 809

  Why can't determine the ink levels on my HP Officejet Pro 8000 with the tab printer HP Print and Scan Doctor?

  Hello HPPete,

  Welcome to the HP Forums.

  I see that you are having a problem with getting the HP print and scan from doctor to show ink levels. I will try to help you with this.

  To start, make sure that the version of the PSDR that you are using is the most recent. It should be version 4.3.

  Then the word "printer" will be grayed out in the top of the window until you have selected your printer and you press Next. To be able to use the drop-down list, you must be on the screen that shows "The difficulty of printing" / "Fix scan."

  Once on this screen, you should be able to use the drop-down list and choose "ink levels". This will display the information of ink on another screen for you.

  If you have found that up to now, and the ink level are not displayed, then there may be communication problems. Please let me know if this is the case.

  I have also two other ways for you to check out ink levels using the PSDR.

  This 'check ink levels' document will show you how to print a test page, which has information about ink and levels.

  You can also use the HP Solution Center.  If it is installed on your computer, you should be able to open it and click on your printer icon view ink levels.

  Please let me know if this was useful for you.

  Thanks for posting on the HP Forums.

• OfficeJet Pro 8000 A809- and ePrint

  According to this document, my printer HP Officejet Pro 8000 A809-should support the apps mobile ePrint. To do this, however, it seems that the printer needs an e-mail address. I looked through the built-in Web server and cannot find anything on an e-mail address for the printer. (This printer does not have an interactive control / display.)

  Can someone tell me if the printer has an e-mail address, and how do I access it? Or is there another way to make it work with ePrint? Thank you!

  Hi, your printer is not capable ePrint has therefore not his own e-mail address. However, it is compatible with the application print ePrint mobile that does not require the pritner to have an e-mail address. When it is installed on a mobile device (smartphone or Tablet) the app should search for your printer to the printer and the device are on the same WiFi network. Here is a link where you can find more information about the print application mobile ePrint http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?app=tcm:245 - 1220078 & platform = tcm:245 - 1220080

  Hope this information helps and after back with other questions.