OfficeJet Pro 8000 Wireless does not connect to my new Airport Extreme router
I've owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully compatible Mac so I couldn't fix it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
Last night, I installed the router and it works fine on my iMac, my laptop and my iPhone.
However, tonight, I'm trying to implement Officejet Pro 8000 with no luck. I searched the posts here for 3 hours and am not finding the help I need. Based on the other posts, I read, I describe my situation below.
I am trying to set up the printer in my iMac Intel with Mac OS 10.6.4
I'm trying to set up the printer with the installation wizard HP I just install the printer software.
On the first screen of the wizard, it tells me that my device is not configured (I agree)
Then I ask him to set up a wireless network.
When I get to the network selection page, both my network AND my network of comments (that I let my neighbor use) are on the list with the full signal strength.
When I click on my network and then continue, the HP installation wizard hangs and I have to stop, he.
When I click on my guest and then network continue, I get the message that my network is not within reach. (FYI, the printer is 10 feet from the router).
I tried to power on/off the printer, the router and the computer at all different stages of the process with no luck.
For my Airport:
My radio is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
'Use wide channels' and "Create a closed network" is unchecked
The channel is set to 11
I'm happy to try the "Add client in the network" thing I've seen on other posts, but I don't think that I have a front panel of the printer where I can start the "WPS" (don't know what it is) process. If I do, it is not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I'd really, really grateful for the help! Please let me know what I forgot to include information, and I will be happy to provide it.
OK to reset the printing system again, he may be blocked.
Tags: HP Printers
My Officejet Pro 8000 Wireless suddenly doesn't work when connected via USB. Don't try to re-run the HP Installation Wizard, the program reports no network detected (if the printer is right next to the Macbook Pro, which has a full signal from the network). If I manually enter the SSID he says that he finds not only the network. Network Configuration AMPe reports
Network offline status
802.11 wireless status disconnected
Wireless on COLLAR
Wireless works FAIL
Network name (SSID reported no run)
0 detected wireless networks
The blue wireless light is turned on.
I appreciate the try, Dean, but again did not make a difference.
I talked to tech support and they put me through presses the button to reset the network settings and then drain power printer, and I'm back in business.
I use my wireless OfficeJet Pro 8000 for quite awhile now, but I have a problem that I can't solve:
Initially, it works allright. But after a few hours, it seems to go to sleep. And it does not print jobs more. I have to put the printer 'off' and 'on '. After that, it will print the work queue.
I searched a timer as issues in the web interface of the printer, but can't find anything that points to a solution.
The printer is connected wireless to my router, using a 'fixed' IP address
Can someone help me, please?
These settings are to set up your wireless printer to stay connected to your router, wireless devices stay better connected and makes your router secure and hack proof.
While the DHCP is convenient, devices like printers must always be assigned an IP (fixed) manually to avoid conflicts on your wireless network.
- Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here (Windows solution 4, static IP).
- Or check in the printer "Auto off" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check the properties of your printers.
- If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
- If necessary and you have assigned a static IP address, try using auxiliary for the preferred DNS Server 18.104.22.168 and 22.214.171.124 as DNS server.
- Wireless printers work only on the 2.4 Ghz band.
- Make sure the printer is on the latest firmware by checking with the HP support site.
- Check all devices wireless in your home for interference. Check microwave, babyphones, phones, wireless and wireless alarm systems are a big culprit. Any of these will knock at your printer wireless intermittently.
- Make sure that your printer and router are at least 6 feet, independently of the other.
In the router: (refer to the manual of your router for more information)
- Use a fixed wireless channel as the 1, 6 or 11, never 'auto', try channel 1 first then the rest.
- Set the router to 20 Mhz only or 145Mbps router function.
- Always use WPA2-AES encryption (personal), but you can try the "mixed" mode
- Disable the WPS and never use it and disable the UPnP for the security of routers. No one can hijack your system now and help with wireless connectivity (if you want to know why, research on the web).
- If you have a router dual band (2.4 Ghz and 5.0 Ghz bands), make sure the SSID is NOT identical, they must be different for all the bands, even for networks without comments.
- SSID broadcast should be enabled.
- Save all the settings. Food at the same time, wait 2 minutes. Power on router wait 2 minutes.
- Marketing the printer and check that it reconnects to the router.
Windows 7/8/8.1 is discovered the system on or off?
- Control Panel/Network and Internet/network and sharing Center / advanced sharing settings.
- Under home or work (current profile) / network discovery.
- Select "Turn on network discovery" and save the changes.
Last resort effort - if your printer has an Ethernet connection, suggest you to get some adapters line and convert your Ethernet wiring for your printer.
New OfficeJet 8 k wireless bought about 3 weeks ago. The installer went well, prints nicely when it prints. Problem is that he falls asleep and is not responding to print jobs, ping, http, HP net diagnosis... Essetntially, it "disappears" from the network. However, if I reboot the router wireless, just the router, he wakes up, will launch the impression of the task that has been waiting in the queue. When it is invisible network printer configuration page print correctly when the button is triggered. Nothing I do on the printers of the controls (for example wake up wireless, shut down and restart,...) it reconnects to the network. The only thing that works is to feed the router market. Calendar does not appear to be related to the printers power saving mode directly (i.e. when the printer goes to economy that is still accessible for some time). Seems to take from one day to the next, pretty much, for the "disappearance". Disabling the firewall (Comodo) PC does not fix.
The Setup is:
- 2 computers (laptop w / XP pro and office w/XP home/Media Center)-both with the problem.
- Laptop wireless
- Office wired directly to a port on the router ethernet
- DSL modem connects to the router
- Router Edimax BR-6204WG (802. 11 g)
- Computers use DHCP; term of the lease has changed to 'forever' - did not help
- The printer IP static value. Static IP also configured in router (xxx.xxx.xxx.195)
- Router IP address xxx.xxx.xxx.193; mask 255.255.255.192
- DHCP range set to xxx.xxx.xxx.198 - xxx.xxx.xxx.220
- WPA - PSK security
- Channel 6 (neighbors using 1 & 11)
- On the PC printer port is a port TCP/IP of STD.
- Lates firmware & drivers installed everything autour
Before this printer, I got a differrent print server (always connected, static IP xxx.194) who never had the problem. It is a stable network that works intact for several years. I'm an it & network professional and at a loss. Is ti software of the printer, the driver or the router?
Sorry to take so long to recover. I tried different solutions, no luck.
So, I went with my gut and bought a new router (Buffalo WHR-HP-G300N). My thought was that my 'old' router did not know how to wake up a sleepy printer. New router has been working fine for a month. Wakes printer very well.
As another advantage, one of my kids will get to upgrade their 802. 11 b 802.11 G with my old router network.
I am able to add gmail as an email to print wireless but when I try to add my hotmail accountI get an errorHostname of audit is filled as pop3.live.com and port is 995 he refuses checked withssl. and without her it just loops and loops on and checking account. Why used hotmail working?
Thank you! I have to set the wireless device. Right? Also defined as hotmail acct?
Utility HP does not connect to my new HP OfficeJet 4650 of my Mac connected usb portable printer. I have to turn off the printer, printer and try again sometimes that works.
Thanks to their participation in Forums of HP! I see by your post that the HP utility connects to the printer. I will definitely do my best to help you.
Make sure that the printer is connected directly to the Mac with the USB cable.
Fix permissions of the drive on the Mac:
Close all applications.
In the Apple menu, click OK, click Applications, and then click utilities.
Open disk utility.
Select the startup disk in the list of volumes.
Click the first aid tab.
To verify permissions, click on verify disk permissions. To fix the permissions, click on repair disk permissions.
Restart the computer.
Reset the printing system:
Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.
Click on the Apple icon and then click on System Preferences.
Click on Printers & Scanners.
Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.
Click OK to confirm the reset.
Type the name and the correct password.
Click OK to reset the printing system.
Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.
Feel free to click on the button 'Accept as Solution' and the 'Thumbs Up' for my help. Please let me know the results and if there is anything else I can help you. Thank you!
I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless all-in-One Printer from a long time ago. I don't have the driver disk version, since I bought the printer until Windows 8 is out, so I tried to download it from the HP website. Whenever I try to run it, however, it is said that it is the extraction, but once gets it is over, nothing happens. The Installation Wizard is not pop up, and there is no error message explaing it. Help please?
I have a Dell Inspiron 15 3000 with a 4th generation intel core i3 processor
How the printer is connected to your PC? USB or network
HP all-in-One Printer Remote App for Windows 8.1 printer is located if it is connected.
and HP and Capture app scanning allows you to scan with compatible devices.
I hope this helps
& #3; I've been troubleshooting all day on this problem for my parents, trying to set up printing wireless for them on their new HP 1102W. I am trying to connect the printer wireless to their Airport Time Capsule base station. Using the WPS configuration, the printer is recognized by the base station, but I'm still not able to print wirelessly or via airprint. Enter the web configuration via USB, I see that the printer is grateful the network, but it doesn't have an IP address (it is set to auto/DHCP). Later I tried to connect to a shared of my iphone, wifi connection and everything worked perfectly, so the problem is that somehow the printer will not connect properly to the Airport base station. I tried several resets and restarts the printer and the base station, and the printer and the base of the station has new firmware. I also tried to change the security on the terminal of the default wpa2 personal wireless with wpa/wpa2 personal.
I'd appreciate comments on this issue because I am quite frustrated now :-)
Using the tool of the airport, I logged on to the base station and changed the wifi settings, while 2.4 and 5 ghz networks have different names instead of identical names standard. That did the trick, eventually I just configured the printer using wps in a few minutes.
Thanks for your help.
I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.
On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.
When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.
I need the hp Device Manager configuration so I can use all the options off the officejet.
The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.
Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.
This printer as wireless that I bought used printing with IPhone or iPad in 2011 because is not on the list of Air printing devices so I was told by HP to buy a new and as it was not equipped "Eprint" HP app which is there to deal with it will not work. I was talking to sales person to avoid paying, but I can't believe this. There are printers better but makes no cela a throw away. and who wants to buy a wireless printer that used to print wirelessly? Help!
Hi Hank, there.
Sorry to hear that you are having a rough go with the printer.
With respect to the 8000 wireless, I guess you've got a newbie on the phone tech rep. I couldn't understand why they said there is no work around, because I was able to get the older printers with HP troubleshooting documents. Some so that might help:
1. install the printer on your network (if it isn't already) the software of the printer for a wireless network connection
2. download the HP Mobile E-Print app for iOS. It should still work with non-eprint printers: https://itunes.apple.com/ca/app/hp-eprint/id299531647?mt=8
3 take a look at this video tutorial for tips on getting started: http://www.youtube.com/watch?v=l1z1pSC8WHI
Hope this helps
I had a HP 8600 that connected to my WiFi at home. It broke and I replaced it with a HP 8610. When I try to connect the new printer to my WiFi at home, it is not identifying the printer in the search process. I have searched the forums and tried to correct the problem and nothing works.
HOWEVER, I've set up a WiFi comments without password protection and when I am connected to this network, the HP software recognizes the 8610 and I can install it.
I hope that the foregoing will provide enough information to identify the source of the problem and a solution (easy) (?).
Thanks in advance for your help.
I'd love to help you with your 8610 replacement printer. I understand that you had the 8600 on your network, but the 8610 will configure not to password protected network. I recommend you to go through this guide How to find the WEP or WPA key or the password of your wireless network, just to check your wireless password.
Is your password contains special characters that maybe the printer does not? Are adjust you upper and lower case? I know that you explained that your password has not changed and that the printer has been configured successfully on the network before, I'm just trying to isolate a potential cause.
Restore the default network on the printer then rerun the wireless Assistant might help.
What is your type of encryption, and who is your supplier of router? I saw a problem recently with WPA2 secret codes, but this issue seems to be from some routers and firmware updates.
Please do not forget to keep me informed of the outcome of your efforts in order to contact you, and don't forget to post back with the asnwer the questions I asked. Thanks, I look forward to hear from you.
I have a WiFi with a SSID wireless but I would like to change to a different SSID. This requires a USB connection and my wii printer not connect to my computer with the USB cable. I tried several cables and different USB ports,
Acctually. If you know the IP address of the printer, you can enter in a web page and pull the top EWS of the printer (Embeded Web Server). From the integrated Web server, you can change all settings on the new network printer wireless. Hope that helps.
I searched and found a lot of similar complaints.
Integrated display HP can only analyze up to 600 dpi, while the specification specifies 4800dpi with possibility to increase up to 19200 DPI. Then I went to get the 4 800 DPI 600 dpi is ugly to analyze detailed pictures.
On the web, I found similar complaints and the indication that the HP Solution Center installation allows you to select higher resolutions on the PC which cannot be selected on the printing device itself.
I don't have a Solution Center then downloaded the latest drivers and reinstalled the printer. HP Solution Center appears to be installed as well, although clicking it leads to an error to complete installation of the printer. I tried to reinstall with the addition of a printer icon: everything looks OK, printer is on an 802.11 wireless network, but after you find the printer, the last message is always "printer setting failed" (is actually in Dutch: "het instellen van printer is mislukt".)
The strange thing is that printing is not actually a problem (on the wireless), or scan to email.
I downloaded HP Print next and doctor Scan and the printer works perfectly (prints the test page), but the Solution Center still gives the message that it can not start due to an incomplete installation of the printer.
I played with the firewall, turn off Norton360, Windows firewall and firewall router and then put it back, but the problem remains.
In conclusion: it seems impossible to get the famous 4800 dpi.
Someone knows the way out?
It looks like something has not installed right. The best thing to do is rub the software of the printer to the computer using the integrated printer cleaning brush. The steps below will guide you in the process.
Starting a download:
1. run the disk cleanup on your computer
2. download and run the software and the drivers below.
3. once the download is done retrieve, cancel the download.
4. click on the start menu.
5. click on run.
6. type %temp% enforcement
7. Locate and open the folder starting with 7z (example: 7zS2356)
8 open the Util folder
9 open the CCC folder
10. run the L4.bat uninstall_ for computers not HP. For HP computers, run the Uninstall_L3.bat
11. once the uninstall is complete, restart the computer
12. access to the files program and program (x 86) and delete all records that relate to the software of the printer.
13 install an Accessories\ System Tools Disk Cleanup
14. download and install the latest version of Adobe flash player
15. use this tool to clean the system and the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damage or loss of data caused by the utility. This step is optional. You can skip if you want.
16 download the drivers and full software features
17 run the download to reinstall the printer
I can copy and print from the printer or from scanning and printing but my HP computer will not send print data to the printer. I tried to download the software to update drivers or diagnostic tools but the download cancels when it comes down to the end.
I was able to solve the problem with the help of a technician of HP. I had to do a system recovery. It works fine now. Thanks for responding.
We bought a HP OfficeJet Pro Wireless for our two Macs and it has been a nightmare. I searched the forums and help guides and hope you can help me solve problems.
It takes 10 minutes to start the printer each time. There are many ringing and noises.
Once it's finally, finally upon it still cannot print. I then usually to reinstall the software from the CD using the USB cable and not wireless for its work, which it will then be exactly once before that I then need to use the printer, turn it on and it will not print.
I tried all the configurations that I can think of nothing doesn't.
Currently, I just turned on and I have a message saying the printer is low on ink and I can't print. I have used this printer exactly 5 times, and there is no way that it is out of ink.
I apologize if I look petulant, I have simply never had these problems with any material and am worried that we have made a very bad investment. I'd appreciate someone really can give advice.
Our facility is:
Portable Mac and office, the two leopard running
Wireless via a BT Homehub router
OfficeJet Pro 8000 Wireless
Thank you very much! -Rachel
I understand your frustration. Here are some tips:
1. do not turn off your printer. If you MUST activate it offshore, it is with a power strip or unplugging the power cord. Your printer will use ink (and a little of it) to start each time you put it on. This is particularly true if the printer do not have power during his time off the power. You will bleed your dry ink cartridges very quickly this way. All the rumbling you hear is the sound of suck ink through the nozzles to clean them.
2. set a static IP address for your printer. Choose a number outside the range 192.168.1.64 to 192.168.1.237 than your HomeHub uses to deliver dynamic IP addresses. 192.168.1.50 is a nice round number. Here's how:
-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-Click on the manual button IP and enter:
for the IP address 192.168.1.50
255.255.255.0 for the subnet
Let the gateway and DNS white
-Click 'apply '.
Now, stop the router and printer, start the router, wait, and then start printing.
Remove and re-add the printer in the print queue:
-Sys Prefs, Print & Fax
-Select the printer in question and click the sign less down the list
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.
If this does not work, do the same thing, only instead of the second stage, right (control), click the box of the print queue and select Reset Printing System.
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