Check print cartridge

Hello

I have a HP PSC 1317, which is now on display "check print cartridge".   I cleaned the contacts and replaced both cartridges, but it is always showing the same message.

Can anyone help please.

Hi Woollyx2,

I see that you have a problem with your ink cartridge and have made efforts to solving the problems already. Please complete all of the steps described in the following document; Check light flashing print cartridge.

If the problem persists, you may want to consider to call HP to see if they can offer you a discount, a newer model. Since you have already replaced the cartridges, I suspect that the issue is the printer and not the cartridge. To complete the steps outlined in the document as it will guide you through the procedure to clean the contacts in the printer and the cartridge. If it is / was something on the contacts in the printer cartridges would not solve the problem, try the solutions in the connection before you call HP.

If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

Tags: HP Printers

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