Cisco C40 unsubscribe automatically with CUCM 8.6.2

Hello

I have Cisco C40 connected to CUCM 8.6.2.

First, he is registered with CUCM and I was able to call on another phone C40.

Then, C40 automatically BSW of CUCM and isn't recording with CUCM now.

I added C40 via device-> phone-> Add new-> then selected Teleprecense C40

C40 SW version is: 5.1.5.297625

I joined C40 and CUCM screenshot. It shows not recorded, which proves C40 registerd at least once.

I could make and receive calls with the C40 for a few minutes. Subsequently recorded automatically and now

error message is status: failed

Suggest pls.

Rgds

Rajesh

Hi Renon,

Please below changes made in the SIP settings:

change SIP profile 1 Type at Cisco, since it is native enrolled and default transport for TCP

* c xConfiguration SIP URI 1 profile: "[email protected] / * / "

"

* c xConfiguration SIP profile 1 DisplayName:

* c xConfiguration SIP DefaultTransport 1 profile: TCP

* c xConfiguration SIP profile 1 TlsVerify: Off

* c xConfiguration SIP profile Type 1: Cisco

* c xConfiguration SIP profile 1 outgoing: Off

* c xConfiguration SIP profile 1 Proxy Discovery 1: manual

* c xConfiguration SIP Proxy 1 address of profile 1: "172.31.131.10."

* c xConfiguration SIP profile 1 Proxy Discovery 2: manual

* c xConfiguration SIP Proxy 2 address of profile 1:

* c xConfiguration SIP profile 1 Proxy Discovery 3: manual

* c xConfiguration SIP Proxy 3 address profile 1:

* c xConfiguration SIP profile 1 Proxy Discovery 4: manual

* c xConfiguration SIP Proxy 4 address of profile 1:

* c xConfiguration SIP profile 1 1 LoginName authentication:

* c xConfiguration SIP profile 1 1 password:

Tags: Cisco Support

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    5. to remove a boot program or file shortcut - right click on the shortcut in the startup folder and click Remove.

    6. close the startup folder when finished.

     

    For all users:

    NOTE: The startup folder all users is a hidden system folder:
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

    2. open the Start Menu.

    3. click on all programs, right-click on the Startup folder and click open all users , or to explore all users.

    4. to add a startup program or file shortcut - drag the shortcut created in step 1 in the startup folder and drop it.

    5. to remove a boot program or file shortcut - right click on the shortcut in the startup folder and click Remove.

    6. close the startup folder when finished.

    Method 3:

    1. open the Start Menu.

    (A) in the search line, type msconfig and press enter.

    or

    (B) open theControl Panel (all items view) and click the Administrative Tools icon, and then click System Configuration. Close the control panel and the windows administrative tools.

    2. If prompted, click on continue for UAC prompt or type the administrator password.

    3. click on the Startup tab.

    4. to disable a startup - program

    (A) select a listed startup program and uncheck the box.

    (B) repeat to disable more listed startup programs.

    5. to allow a startup - program

    (A) select a listed startup program and check it.

    (B) repeat to allow more listed startup programs.

    6. to turn off all startup programs listed -

    (A) click the disable all button.

    (B) proceed to step 9.

    7. to enable all startup programs listed -

    (A) click the enable all button.

    8. click on apply and OK.

    9. click on the button to restart to apply.

    Note: This will restart your computer immediately. Save and close everything you are working on the first.

    For more information about Windows Defender, see the items listed below.

    Enable or disable the Windows Defender

    http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Defender-on-or-off

    Enable or disable the Windows Defender real-time protection

    http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Defender-real-time-protection-on-or-off

    Schedule when Windows Defender scans your computer http://Windows.Microsoft.com/en-us/Windows-Vista/schedule-when-Windows-Defender-scans-your-computer

    Using Windows Defender

    http://Windows.Microsoft.com/en-us/Windows7/using-Windows-Defender

    Hope this information is useful.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Cisco Firepower 4110 Clustering with ASA and DFT

    Hi all

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