Cisco Unity call of managers calling entered invalid entry

I created an Automated Attendant Call Manager that allows callers to dial a (entry of the appellant) extension during the greeting. Key 7 is not locked and expects additional keypress. It works fine if the caller dials the number of correct extension. If the appellant accidentally composed a 7xxx extension that does not exist, they receive the following message in the system of the unit, "I didn't recognize that as a valid entry." "Hello, Cisco Unity messaging system. From a touch-tone phone. "Is it possible to configure the DA call handler to transfer the caller to a call handler I created place of Cisco Unity System Manager? The AA, I created is losing control of the call when it is sent to the system. I would that the AA to hold on to the call to provide it's own 'invalid extension' message appears, then return the appellant to call AA handler greeting. Thank you in advance for your help! -Paul

You don't specify your version of unity, but I guess that a version 4.x of little flavor or another.

This can be easily done by editing the greeting of the error. By default it does not appear in the SA, but you can display it by using the advanced configuration tool to turn it on. By default the error greeting will play this generic invites "I didn't understand...". "and transfer the caller to the opening greeting Manager of appeal. You can set it to wrap on itself instead.

You can also use BulkEdit (found in the tools on your desktop filing) to do that--change the greeting error (still on display in BulkEdit) and in the action dialog box, select "loop back to itself" optional - this way, you can change all the call management and subscribe to the caller of the loop back to the call handler current input not valid.

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