Cleaning of the printheads to 6980 in windows 7?

It's maddening!  I can't believe that there is no work around for the Toolbox missing in windows 7.  I NEED to clean the print heads and can't understand how.  I tried to do it manually according to instructions from HP (keep the button / stop, pressing CV 6 times and letting) but nothing happened.  Can anyone help?  I don't want to have to sell this printer and get a new one in order to be able to clean the print heads; This is ridiculous.   Thank you!

Hi bookprint.

I'm sorry to hear you're having problems with cleaning of the print head. I found a few troubleshooting steps that are useful to show you how clean the area around the cartridge nozzles.

Maybe we can solve your problem of box to missing tools as well. If you upgraded to Vista, download HP Print Software Patch when upgrading Vista to Windows 7.

This patch will fix the problems with the features and the following features:

  • HP print status
  • Toolbox
  • Ink levels
  • Solution Center
  • HP Scan (all-in-One)
  • Button scan of cover (all-in-One)

I hope it's useful.

Tags: HP Printers

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