Photosmart 5510 model B111a: cleaning of the printheads used the ink!

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• Printing Issues - HP Photosmart 5510 model B111a product number CQ176B

  My son has had a picture of the took professional graduation and placed a digital copy on his laptop computer, which he then sent an e-mail to my iPad. I tried this, printing using authentic HP ink and photo paper glossy Premium Polaroid (220gsm, dry instantly, suitable for all ink jets). When the photo prints I have horizontal white feint marks, approximately 1 cm of distance, which are quite noticeable. I did all the checks necessary printer and still get this problem. It is not a problem with the photo because paper if I print the picture on plain paper to the horizontal lines still appear. Someone at - it solutions?

  Hi Spencer, I finally cracked... After spending most of the day by train! I tried to use another computer, the printer reset to the factory settings, cleaning of the printheads, aligning the paper and even bought from HP Photo paper, just in case that was the problem. All seems to have two white lines pretended to. So I tried so basically print a copy, new fake lines. My last attempt was to analyze the original... .whoooooo... It came out perfect. My printer was just out of warranty it's August 23, but I think seriously about doing a different brand. It's a special photo where I already had an exemplary professional, but I'm having the same problem if I want to print regular photos. However, thank you for your interest.

• Photosmart 5510: Brick of power inside the camera moves around

  This support site is just terrible first, been trying to support by email for almost an hour and just because I'm not at home I can't contact anyone because I have no serial number... not cool at all!

  I have a photosmart 5510, I noticed when I plug in the power cord to the rear of the machine, I can feel the brick of power inside move around, in fact, it is totally not installed in place, I never heard a brick power did this before it is inside an electronic device, the thing must be screwed or something.  I wanted to know if it was normal for this machine, or there's something wrong with my machine.

  It works fine, no problem.

  Thank you

  It is normal, because the power inside the Photosmart brick could be removed, in which case the power brick fails.

  • 

  Figure 1. The back of the Photosmart camera.

  Which look just above the power connector, there is a small screw or bolt. When you use a screwdriver then is posible to remove that cover and find the power brick.

  • 

  Figure 2.  How to turn the screwdriver to open the power module.

  Attention: If you want to do this, please first POWER OFF and REMOVE the CABLES from the rear of the Photosmart camera.

  But it is normal that brick inside power moves a bit.

  Hope this information helps you

  * Click the stars KUDOS to say thanks

  * also click on the Solution button if your question is answered.

• HP Photosmart B109n - where will all of the ink?

  This morning I changed my ink black and yellow with parts in expectation of some images of high quality printing on the map.  After changing the ink cartridges, I find I have very poor quality; no black print. Then, I searched this forum for the better part of the morning looked for advice and the instructions even followed by "soak" my print head. Then, I managed to get a picture printed at an acceptable quality, but we are now at a square - print black very hatched. I repeated the process of my print driver, but now I find that all of my cartridges are empty. So it was both cartridges are full and two cartridges which shows 3/4 full... and now 1 hour and 1 print later I have 4 empty cartridges - type of an expensive morning.

  It cost me more than 40 books.

  Keeping in mind that I have followed most of the advice on this forum, what should I do now?

  JT

  Hello RnRMusicMan,

  To be honest, I think that the printer is probably too old now to be useful to spend more time or resources. So I've now put the photosmart old discarded; He is sitting at the dump or recycling center as I type. I have, thanks to answers you gave on this forum, replaced by a HP ENVY 5530;  I thought to avoid HP, but as you were sensitive on this forum I am happy to go with HP.

  I'm about to sign up for hpconnect that I understand will mean that replacement cartridges are classified automatically for a monthly payment to me; looking at the monthly cost it looks a lot cheaper than the amount I spent on the B109.

  Thank you.

  John T.

• Photosmart 5510 eprint, put in place the problem

  I can't set up eprint by using the front panel on my new wireless printer - it successfully connected to my home wireless network and I am devices able to print from our cell phones and mobile - but when I try to set up eprint by using the front panel menu, it displays an error message - server - unable to connect connection error try again or enter proxy address

  I don't know what my address proxy or where I should look for it - can help you please?

  I am connected to the internet by using Virgin Media broadband via a belkin G wireless router

  Thank you

  Problem 2

  I found the solution to set up my service eprint with his new email address for the printer - however sent 2 emails to print from my Windows Live Mail email account nothing happens: I can not connect via the new e-mail address registered with the printer - even though I have answers to my box saying that the print job has been received and ready for printing

  I can always send and print documents via the print command wireless - then why not via email?

  Can anyone help please?

  Thank you

  Thank you - you're a star - maybe it works - so simple - HP must include in their set up info / troubleshooting?

• The system failure error 0xc18a0206 for HP Photosmart c6180 all-in-one of the ink...

  Printer has not been used for a few months... Troubleshooting restart did not work... Warranty has expired and I need to print an urgent... Help, please!

  Go here and follow the instructions:

  http://www.CCL-La.com/blog/index.php/HP-Photosmart-ink-system-failure-1

  Worked for me!

  {deleted content}

  -pojjl

• Not compatible with my photosmart 5510 564 HP cartridges

  Hello

  I have a photosmart 5510 printer I bought at the Japan. It came with a set of 178 cartridges.

  I moved to the Korea and bought a set of new cartridges HP 564 here because 178 cartridges are not available in Korea. In the box of cartridges it is said that the cartridges are adequate for the photosmart 5510.

  After the installation, I get an error "incompatible cartridge".

  If I use sureSupply via the HP utility to find compatible cartridges and I select the Korea as my current position, I get the following message:

  You have selected the following location: Korea

  Is this your current location? We have detected that the cartridges purchased at the location you have selected will not work with your printer. Common causes of this include:

  • you bought your printer in another country
  • you bought your printer on the Internet from a supplier in another country.
  • your printer has been provided by your employer who has moved to another country.
  • you have selected the wrong location on this Web site.

  Your printer can be reset to work in the location you have selected: Korea

  Contact HP support for more information on having your reset printer to work in this place.

  Below that there is a link 'Contact HP for support product' but if I click that I find myself on the sureSupply page and I have to choose my model and location. If I do that, I see a list of 564 cartridges I buy.

  Top of the page, there is a link "Contact HP" but this link (a javascript link) does nothing (in safari on OSX).

  How can I have my printer reset to work in Korea (with 564 cartridges)?

  @ JeroenKorea - if you bought the printer in an area and moved to a new area, you must call customer service to ask a "regionalization Reset." Avoid any accusation to this effect; It is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.

  See the document on regionalisation.  I'm sure you already used this link, but I want to offer again.

  http://support.HP.com/us-en/document/c02558798

   

• Photosmart 5510: Fill pdf form text only, not print boxes on my Photosmart 5510. How can I include boxes?

  I have downloaded a form of federal Government to fill, typed all the required information in the text boxes, presented in preview the document in the preview application Mac - no problem and print to my HP Photosmart 5510 all-in-one. The output text was fine, but no text box printed. The instructions accompanying the form indicates that the printed application must match the shape exactly that they will treat. The menu for the 5510 doen't show a print or documents and markup box dialog box to check. Any suggestions?

  I decided that the problem was not the printer but the program Apple prediction so I used the laptop HP from my wife to complete the form to fill out and print exactly as it is laid out on the screen. I constantly printing problems between my Mac and the HP printer so I now default to a PC for printing purposes.

• How to clean the printhead on an HP Photosmart Plus model B210e using Windows 7?

  How to clean the printhead on an HP Photosmart Plus model B210e using Windows 7? I can print in color, but not with the black cartridge, what's new...

  I'm including a document print quality, I'd take a peek at the five solution it will guide you in the process of cleaning print head via the Control Panel on the printer.
  
  Print quality
  
  Let me know how it goes.

• Cleaning of the printheads on model C310a

  My wife has not used the painter is several years. I have purchaced all new cartridges. I did the cleaning heads at least 7 times, did the alignment at least 7 times and he always failed. Print the quality report and only half of the colors are there and they are just a bunch so thin lines. Can I get some sort of vacuum and clean the heads where the cartridges off the ink.

  Thank you

  Brian

  The paper here is troubleshooting steps that may help solve black and color print not on your Photosmart c310a.  Be sure to check the vents.  If the above does not resolve the problem, the message here can help.  If the printer has been idle for years this may take several cycles of soaking to solve the problem.

• Server connection error:-1 there is a problem connecting to the server... hp photosmart 5510

  HP photosmart 5510 e - while a printer B111a

  Windows vista 32-bit

  connection error message-Server error:-1 there was a problem connecting to the server, press Retry or ok to continue

  No changes have been made to my operating system

  Try to add new applications with eprint center of my Compaq Presario CQ60 laptop to my HP printer. Computer tells me that the new applications are there and ready to use, but printer says 'server connection error "? I followed all the instructions to connect to the wireless router, but I'm not sure how to connect to the "Server"?

  The steps below a usually resolve the problem you are experiencing:

  1. unplug the power cord at the back of the printer.

  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).

  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.

  4. wait for 30 seconds, then plug the printer back and power.

  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

  Let me know if you have any additional questions. Thank you!

• Missing printhead HP Photosmart 5510?

  I just experienced the same problem as a previous poster with my all new photosmart 5510.  On the tray upward, after removing all packaging and installed the cartridges, I get the error message: "the printhead is missing" "lift the latch, reinstall the print head and then lower the latch.

  I can't find a latch and everything seems to be where it should be.  It's driving me crazy.  Help, please.  I don't want to really return.

  This printer does not have a removable printhead of the customer. If you get a message like that, then there is a problem with the print head. Unfortunately, I think contact technical support is in the order 800-474-6836.

• Photosmart HP 5510: printer not connected to the network, although it

  Hi people,

  I am at my wits end with this and you are my only hope (what Star Wars quote).

  I have a HP Photosmart 5510, I've had around 2011.  I've always used it in the company of my iMac (OS X now on El Capitan). Over the last year or two, there was the strange number to which case when I open the HP utility on my iMac it says it is not able to connect to the printer and I should check that it is switched on (this is before you ask). This question seemed to resolve itself after a short while and there was no problem.

  However, I came to analyze some elements of the other day, and this same old issue again raised his head. I put my paper on the scanner and press the option scan only for the printer to tell me that there is no connected computer. Weird, I thought I had printed only some points the day before. I went to my iMac and open the HP utility to see my former favorite message that the printer was not plugged in blah blah.

  I went on HP website to see if there were new pilots required, which it was not (the last was for OSX Yosemitie!).

  I decided to try and start fees and remove the printer and re - add new. I deleted the printer, downloaded the latest HP deriver (just in case) and that's where everything went wrong.

  Software downloads, all right, it starts going through the installation process, end, then he gets to the selection of the device, issue. It evokes three devices that are my one and only printer (Strange I thought). Two with the "connection type" listed as Hello and the other with the connection type is listed as IP. I tried selecting each of these only for each of them to come back with the following error message:

  "YEAR error occurred while the communications device." Please make sure that the device is ready and try again." Well, if they hear by loan, circuit implementation, its connected to my network then YES ITS BLOODY LOAN! So I get no more on the process by the printer and HP Utility installation is nothing else than a large black plastic paper weight. I tried to reconnect my printer to my network wifi several times and everything is fine, its connected and there is no problems according to the page of "wireless network test results" print.

  What the hell is happening? Any ideas? Please save me before I throw this thing by the highest window that I can find.

  I'm not a computer expert and I'm certainly not a network specialist. All the advice is appreciated greatly and fortunately.

  Hey @Mvdarbs,

  Welcome to the Forum from HP Support. We're here for another help to get the most out of our products.

  Thank you for your message. I see that you experience the Mac-to-printer communication problems when you use the HP Photosmart e-All-in-one 5510 printer. All this happens despite your apparent WiFi connection. While it is no doubt frustrating to live when all you want to do is print, there are solutions that you can try and I hope that they will restore the regular feature.

  I recommend you try the following steps:

  (1) we will start over with the installation of your network printer. From the control panel press the wireless icon, and then select "Restore network Defaults."

  2) façade, run the "Wireless Setup Assistant." Reconnect to your home network and then make a note of the IP address.

  3) visit the printer embedded web server (EWS): this is done by entering the IP address of the printer in the address bar of the web browser and navigating to this address. If you have a security alert (as this page is not encrypted), click on to "Go forward anyway." If the page loads correctly, we can be certain that the network connection is real. While you're there, make a note of any error messages or status alerts (if you see it, it's all good) and don't forget to advise me on what you see.

  4) remove the printer from your Mac. If you are not sure how, refer to the

  guide for advice.

  one) (optional)-set a static IP address for your printer. Refer to this thread of @PrintDoc here: http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/changing-IP-address-for-wireless-printer/td-p/445087 for instructions on how to do it.

  5) reinstall your printer: click here and install the driver that you are prompted.

  Please let me know the result of your troubleshooting by responding to this post. Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  See you soon,.

• This issue is still pending. My PhotoSmart 5510 continues to go offline during the generation of printed documents.

  I have a PhotoSmart 5510 and a Toshiba i7 Quad 4 laptop running Windows7 with a Trendnet Wireless router.

  My PhotoSmart 5510 disconnects when printing is generated.    All systems are go: online wirelessly connected wireless, does not not offline, set as the default printer, checkmark, etc..  Sometimes it will make an impression and disconnect and sometimes it will disconnect the first time and will not be printed.

  If I run the diagnostic utility I can usually get it online.  But the said diagnostic utility it is disconnected and the problem is not "resolved".

  It also has a problem with the USB.  If I've set up as a USB printer will crash the entire operating system and laptop computer will not restart unless the USB is disconnected or if the printer is turned off.  This does not happen with my laptop computer on the same Lexmark printer.

  obewan,

  This article should help to keep the Wi - Fi connection (including things like setting a static IP address for your printer to avoid the crash between you OS/router/printer):
  http://support.HP.com/us-en/document/c02817031

  Give the steps described a try and tell us if it helps.

  Good luck!

• without the Photosmart 5510 ink cartridges Control Panel cannot be accessed

  I have a Photosmart 5510 which has no ink cartridge. My intention is to use it to scan only, and I would like to be able to set up wireless. When I turn on the printer, the control panel displays this: "problem of ink cartridges.  One or more cartridges appear to be missing or damaged. Install or replace the affected cartridges. »

  The wireless button or the ePrint button cause anything to appear on the control panel and there is no other options, such as cancel or continue.

  Is there a way to go beyond this message of ink cartridges without installing cartridges?

  Hello

  In general, I'm afraid the answer is no, as a multifunction device, it requires the ink required to operate the device but there are of the workarounds you can try.

  That there is a problem with one or more of the ink cartridges should be sorted first, the control panel will not answer while the device is in an error state.

  You try to use the computer temporarily plugging in a USB port on the printer.

  If the printer is recognized by the PC in such a State, let it finish its configuration and open the software HP Photosmart 5510.

  Open the utilities tab and click on Setup & software printer, then click on convert USB to wireless and follow the steps on your PC.

  If this success then run a scan of your PC use.

  If it is not detected, which is likely to be affected by the error status of the device, such you will solve the problem first.

  You can follow these steps to solve a problem of cartridge if necessary:

  http://support.HP.com/us-en/document/c02924284

  Kind regards

  Shlomi