Cleaning of the printheads

I clean the print heads on our HP Photosmart 6510 (Imac 10.6.8) and the message says: "... has failed. Please contact HP support. "that's what I do. Any suggestions?

Thank you!

Hi Sissyandrick,

Try cleaning the printhead from the printer control panel.

Clean print heads

If you find defects on the print quality diagnostic report, follow these steps to run a utility to clean the print heads.

Tags: HP Printers

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