Clock failure internal Officejet 6700

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• HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

  Printer = printer HP e-all-in-one Officejet 6700 Premium
  Model = H711n
  Number of product = CN538A
  Firmware version = MPM5CN1450AR
  Location = Ireland
  Printed pages total: 152
  Scanned pages: 58

  Other details available on request...

  I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

  A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

  I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

  Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

  After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

  I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

  I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

  At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

  So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

  I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

  Now...?

  OK I managed to make it work and I will try to explain the steps of my best.

  As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

  Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

  So I know that the printer works on at least one access point.

  Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

  IPv4 firewall protection

• Officejet 6700 scanning settings

  OfficeJet 6700 Premium (Prod # CV078A) network (direct connection to the router). 1 = Win XP SP3 computer. computer 2 = WIN7 Pro SP1 32-bit;

  A couple of questions about scanning. This printer has replaced an Officejet 6500 failure that has served me well for several years before suffering significant constipation of ink.

  1 scanned files are much larger than those produced by my 6500. I adjusted the scanning parameters, including PDF (NOT available), B & W and size of file/quality under Advanced settings, the "smaller" value The file sizes are about 3 x what has been produced by using 6500 dpi (200). Any suggestions?

  2 prerequisite software registered automatically scans as "Scan001", "Scan002", etc.. Current software requires to manually change the file name for each further analysis when scanning from the computer using the HP software. Is this correct feature? (If so, it is a step backwards.) See also 3 below. [Edit: point of Travis' 2 in response below deals with this issue - thanks!]

  3. scan of the computer (from the printer front panel) saves the file 'Scan0001', 'Scan0002', etc.  This works as expected. Why is this not implemented when using 2 above? (Or am I missing?).

  Thanks in advance for the answer and enlightenment.

  OK - downloaded Free Edition Paperscan v.1.8.3 and used the TWAIN driver to get the image of my Officejet 6700 using the document feeder. Registered 1 page file to PDF with dpi set at 200. File size is 22K. (Now, that's more like it.) Oh, and the quality of the image will appear better, too. [Edit: but see message below re.] NAPS2]

  Same document 1 page using the old HP scanning, recorded as a simple pdf software with 200 dpi setting results in a file size of 177 K! 22 K vs 177 K - same, I can do that math.

  Conclusion: there is something seriously wrong [ineffective/sloppy code] with the HP scanning software. (and I don't think they care)

  Recommendation: Fix it.

• HP Officejet 6700 Premium: HP Officejet 6700

  My printer works ok.

  I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.

  I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.

  I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.

  Is there something I can do?

  Hi @PeterBx,

  Thank you for joining the Forums of HP Support!

  I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Due to the nature of this error message, there may be a mechanical failure.

  To help you determine the cause, I have listed a few documents that can help.

  • Error "missing or doesn't have a printhead".
  •  "' 0xc19a0005" or similar error screens
  •  Resolution of the error 'problem with ink system '.
  •  "A Message"Printer failure"which could include a ' 0x610000f6" or "0x61xxxxxx" error Code is displayed on the Control Panel printer or computer

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 6700 Premium - how to set the default print quality of 'normal' of the "draft."

  Hello

  Thank you for your help.

  I have a printer/all-in-one Officejet 6700 Premium.

  Most of the documents that I print is for internal purposes, so "Draft" quality is sufficient.

  The default factory on the print quality setting is 'Normal '. I know how manually enter and restore the "draft", but I'd rather have the defaultproject, so I have to reset it manually each time.

  I could not find how to permanently fix the draft quality defect.

  Again, thank you for your help.

  George Mathis

  Thanks George,

  which is fully answering my question indeed

  Please follow the steps below to change the quality of the printer:

  1. Click the Start button.
  2. In the menu, click devices and printers.
  3. Right click on the HP Officejet 6700 icon.
  4. Click Printing Preferences.
  5. Enter the tab paper / quality .
  6. Select the project in the area of quality parameters.
  7. Click OK to save the settings.

  Now any future printing will be in draft quality.

  Kind regards

  Shlomi

• OfficeJet 6700 test page prints, but not Word or other documents

  I reinstalled my OfficeJet 6700 for my MacBook Pro (OS 10.6) wireless printing when the printer's IP address has changed.  I used the HP installation for re disc - install the printer.  Since then, I can't print Word, pdf, documents etc.  The print job just sits in the queue with the message: "connected to the printer...". ».  I am able to send a test page, however.  I can print wireless from other computers in the House (on Windows).  Can I print using my address hpeprint.com.  Any suggestions?  Thank you!

  Well Yes, we will define an IP address (not variable) from the printer:

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Finally, restore the print system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• printer has no illumination and cannot print manually - HP Officejet 6700 Premium

  I have a HP Officejet 6700 Premium - I can print from my computer, but can't print manually.  The button does not illuminate.  I can't scan, print manually.  Suggestions how to operate manually the this printer?

  Hi Beachwoodgirl,

  Welcome to the HP Support forums.   I understand that you are unable to make a copy of the front of your printer Officejet 6700.

  Please follow the steps for a Solution in the Scanner failure paper paper.  You don't specifically mention you found the error but it is what it sounds like.  You can also use HP Print and Scan Doctor for Windows.

• OfficeJet 6700 Wireless will not be installed

  I tried to connect my officejet 6700 without cable.  I am able to get the printer to connect to my network and when I print a wireless network test, it says that it is connected, switch on everything.  I am able to ping the printer as well.  At first when I tried to set up the printer, my computer could not find the printer.  Now, it seems that it can find the printer, but it will not install. I used the HP print and scan doctor, and he said that I had to install the full version of the software that comes with the printer. I tried to reload the software that came on the disk with the printer, and will not install successfully.

  Hi Wally,

  Thanks for the reply.  I am running windows 7 professional 64-bit.  He just said "installation failure," anything else.  Since my last post I was able to chat online with an hp support person, and they made some kind of a work around.  Instead of trying to install as an officejet 6700, installed the driver for a deskjet 6950 and added a protocol TCP/IP port with the IP address of my printer, and that seemed to work.  It is now printing from my computer and my iPad.

• OfficeJet 6700 analysis via radio to 90% and then fails with an error of communication

  New HP Officejet 6700 Premium; no error during installation; -device not scan via radio: scan to ~ 90% with the visible image in the preview is when inaccessible window of the Scanner is returned with the error message "Scannner communication cannot be established.  Ensure that your product is turned on, check the connection... ».

  Dell Inspiron E1505 laptop. Vista; Trend Micro Titanium 2011 Dell

  1. Network wireless, print, fax work very well.
  2. Software has been uninstalled, cleaned and resintalled.
  3. Fixed IP address received.
  4. Windows drivers are the most common, HP device firmware is up-to-date.
  5. When the trend is disabled, scanning works completely.
  6. All scanning functions and work completely through USB with active trend.
  7. MS Paint scanning to the device wireless without problem with active trend.
  8. Ports below were opened in the Windows Firewall.

  TCP UDP
  137 137
  138
  139
  161

  427 427

  9100

  9220

  9500

  • Printing and scanning doctor works and ends when the trend is disabled.
  • Print and scan doctor hangs up on Scan Test and returns the same communication error window when the trend is activated but no further information or help.
  • Contacted Support of trend, which has provided information on how to create an exception in the product and advise him to: "... to add the file scanner to the program exceptions list."   Trend has been unable to give advice on what specific HP or the files to add to the exceptions list.
  • File by file, the following files have been added to the list of exceptions of trend without effect:

  C:\Program Imaging\devicemanagement\hpzscro1.exe HP

  C:\Program 6700\bin\HP Officejet HP Officejet 6700.exe

  "\HP Officejet 6700UI.dll.

  '\HPNetworkCommunicator.exe '.

  '\HPScan.exe '.

  '\HPScanDisco.exe '.

  ScanToPCActivation.exe

  ScanToPCActivtionUI.dll

  Toolbox.exe

  ToolboxUI.dll

  C:\Windows\twain_32\HP Officejet 6700\HPScanUI.dll

  '\Scanapp.ini '.

  '\hpxsTwain.ds '.

  • Device IP address correction has been added and listed as an exception in Web site.
  • Other computers are able to scan wireless unit.

  Are there other HP file or file windows called scanner of HP who participates in the scan Communication that must be added or tried?

  A short history:

  After spending 4 hours and countless computers, printer, router restarts, channel changes etc, on the phone with HP printer support, to solve this problem, I was called back to my firewall provider (Trend Micro) when the product is disables scan works. (Yes, it's the same question that I started.)  As you can imagine made me unhappy...? Since I had already made contact with them for advice on how to configure the product before posting here in the first place and, possibly, appellant assistance from the printer.

  The solution was finally trend had me to rename a file in the registry, which, I presume, caused the trend product regenerate a clean version of the file.  As trend firewall exceptions had already been saved, scan over wireless works now! I post the location of the file and registry name, unless you use the identical product etc. to modify your registry database is scary business.

  Naturally, because it was just going to be like that, scan network worked, but then the network printer showed offline and I couldn't online despite shooters evil etc.  In the end today I completely uninstalled the product and the resinstalled it and now everything works.  Hard to be too crazy about HP, when, notwithstanding this saga, HP was right to send back me the vendor of the firewall... everyone gets their turn in the barrel of the dysfunction of the technology, and it was mine.

  What a striped set incredibly complicated of technologies that we depend on.  Travis, thanks for your help and trying on it.

• OfficeJet 6700 Premium: cartridges of OEM 933

  I was told that this printer is perfect for printing low volumn.

  I'm on my third set of ink cartridges, including the black cartridges scence XL that I print almost exclusively in black.

  I get about twenty pages until the cartridges need to be replaced.

  It is a joke.

  HP Announces hundreds of pages, but you get to price a little and then another ink cartridge. He used ink color, even when printing in black only.

  I pay almost $1 per page, with this cartridge.

  Dave708 wrote:
  

  I highly doubt that HP will do anything with a machine that is out of warranty for more than two years.

  It becomes cheaper to buy the printer to price low and throw it away when the ink dries.

  There is nothing you can do.   Read the comments here.

  http://www.Amazon.com/HP-OfficeJet-6700-premium-wireless/product-reviews/B006M1MSKG/ref=cm_cr_dp_see_all_btm?ie=UTF8 & showViewpoints = 1 & SortBy = Recent

• HP Officejet 6700 does not print

  I have a HP Officejet 6700 connected to my desktop HP w1858.  I can't the computer to send documents to print.  The printer icon has a yellow triangle with a! Select this option.  I tried to download a driver for HP printer, but it still does not print.  Windows does not list the HP Officejet 6700 (7100 & 6500 printers are listed).  Can I use a different printer model to obtain a class driver?

  Hi @katsus98040

  Welcome to the Forums of HP's Support.    I understand that you can't print from your printer Officejet 6700.

  I assume you see the exclamation icon is in your connected HP account.  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  If I have understood you please let me know so that we can you top and printing.

• new applications for officejet 6700

  Hi I have an officejet 6700 and wanted to implement new applications, but the ePrint centre has been removed.  Is there another way to set up applications to the printer.

  Thanks in advance

  Hello @sandy1980,

  Welcome to the Forums of HP's Support. I understand that you want to add different printable cards to your officejet 6700.

  Retired to the ePrint centre, it is not possible.

  HP ePrintCenter - HP ePrintCenter is retired

• HP Officejet 6700: Paper jam - still a piece of paper glued and invisible

  During printing paper jam... I got about half of the paper off, however the piece missing (s) is not visible.  I tried to turn on / off power several times and keep getting a "problem with the printer or ink system...» Ox61000016

  Hello

  You mention you have tried to access better in paper space.

  Here is a link to the support page for the series 6700 JO printer that has a video explaining how to clear paper jams.  It may be useful.

  http://support.HP.com/IE-en/product/HP-OfficeJet-6700-premium-e-all-in-one-printer-series---H711/4322971/document/c03079119/

• Printing for Officejet 6700 problems

  Recently I struggled to print the word document.  I worked about 3-4 days ago.

  I have windows XP with MS Word 2010.  Printing is HP Officejet 6700 Premium.  I always use it offline.  It is connected to the computer via the LPT connector.

  The test page is printed.  But the word document does not work.  I also tried the computer laptop and excel documents, and I have the same problem.

  I know it's something very simple (at least I feel like that) bit is very annoying when you need something printed.

  Please help me or direct me to request additional assistance.  Thank you.

  JCM

  Take a look at this link for the print queue.

• OfficeJet 6700 Premium: Officejet 6700 Premium - Support for direct printing HP (Ad Hoc) wireless

  Please can someone confirm if you can set the to either ad hoc printing or using HP Officejet 6700 Premium Wireless Direct. I can't find anything in the user manual.

  The situation is that a friend has just moved into his own office with a connection high speed standard with a wireless router, in 'Serviced Offices'. These connections allow broadband to the office and he has to pay for a dial-up connection to the internet.

  So he paid for two ethernet connections which probably come out through internet gateway of the complex. However, he lost the ability to print at its 6700 HP that has been previously set up wireless. He tried to install the printer using infrastructure mode by connecting to the network without wire of the complex, but still can not access the printer. It could be that the wireless network is on a different network for LAN connections segment.

  The only solution I can think off is to let each PC with ethernet for Internet connection and install a wireless dongle in each PC to connect to the wireless printer. However, as noted above though I can't find the instructions for the Officejet 6500 to print Ad Hoc has nothing in the manual for the 6700.

  Is this possible?

  Fozzie

  ShlomiL wrote:
  

  Hello

  To clarify, the printer will support HP Wireless direct however with its latest firmware installed.