Clubhouse G6t - 2000 A4 G29AV: card ralink RT5390R problem

On stop when I restarted later, I got a user profile cannot be loaded.  I fixed by going to regedit and using a bak file.  Now, my wireless is not working on the laptop.  I can connect to the internet via a cable ethernet to my router.  I think that the RaLink RT5390R 802. 11 b / n lost a driver when I used the registry backup (bak) file.  I just need to download a driver for this device from RT539R?

Thank you

Hello @Ken_g6x,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I read your post on how your laptop is not able to connect to your wireless network, and I'd be happy to help you in this case!

To enable your system to securely connect to your computer, I recommend that you follow the steps described in this document on the troubleshooting your wireless network and Internet access (Windows 7). This should help diagnose problems from network connection prevents your system from stay on your network.

In addition, I also recommend following the steps below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"

Step 3. Click on command prompt

Step 3. Type 'ping www.hp.com' and press ENTER.

Step 4. Now, I'd like you to record the IP address that is being crazy

Step 5. Type ' (ping < enter the ip address of step 5) and press ENTER. "

Two pings succeeded? If this isn't the case, I would like to clear your DNS. You can do so by following the steps I outlined below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right click on command prompt

Step 4. Click on run as administrator
Step 5. At the command prompt, type "ipconfig/flushdns".

At this successful? If this isn't the case, I would like you to reset the TCP/IP stack. To do this follow the next series of steps that I have set out below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right click on command prompt

Step 4. Click on run as administrator
Step 5. Type "netsh winsock reset catalog" and press ENTER.
Step 6. Type 'netsh int ip reset reset.log' and press ENTER.
Step 7. Restart your computer

Then, if none of the above works I would that try you to install Windows updates in Windows 7. I recommend that ensure you that all updates are completed.

Then, I would like that try you the next series of steps, I have outlined for you below:

Step 1. Click the Start button
Step 2. In the search box, type "Windows Explorer"

Step 3. Click on Windows Explorer

Step 4. In the address at the top of the page bar try to distribute a video or download Google Chrome

reference: http://h30434.www3.HP.com/T5/wireless-Internet-home-networking/cannot-connect-no-connections-available/m-p/4860721#M87932  

If your system is still not able to connect to your wireless network, I recommend installing the original software and hardware first supplied with your computer drivers. This can be done by following the steps described in this document on the use of the Recovery Manager to restore the software and drivers (Windows 7). To update the software newly installed, please follow this resource using HP Support Assistant (Windows 7).

Please re-post with the results of your troubleshooting, and I look forward to your response!

Concerning

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