Code 10 on SONY CDRWDVD CRX880A ATA device

Similar Questions

• Optiarc cd - rw crx880a ata device will not recognize any cd

  I have an acer laptop. It is an Optiarc cd - rw crx880a ata device. It will not recognize any cd / dvd... He appears with insert the cd. I open and close the cd drawer and always the same pop-up.

  My operating system is windows vista.

  Then you know that the drive is bad. You will need to buy a compatible optical drive, Acer or an after-market reputable dealer. Since it is a laptop, you can buy the disc just for her. Yes, it's probably easy to replace. Refer to the manual of your computer or search for a manual on the Acer tech support site. MS - MVP - Elephant Boy computers - don't panic!

• Error code for driver Optiarc CD - RW CRX880A ATA 19

  I have an Optiarc CD - RW CRX880A ATA driver, recently, I couldn't use any disk, I watched a lot of pages different forum and tried to delete the UpperFilters and LowerFilters in the registry, but miss me the LowerFilters for whatever reason, any way I could fix this?

  It is copied directly from the driver properties:

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
  (no solution at all)
  I have an Optiarc CD - RW CRX880A ATA driver, recently, I couldn't use any disk, I watched a lot of pages different forum and tried to delete the UpperFilters and LowerFilters in the registry, but miss me the LowerFilters for whatever reason, any way I could fix this?
  Thank you

  Hello

  Please make all these even if you've done it before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. If the drive does not appear, continue below.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Carpet * a DVD 850 s ATA Device (CD player) - Code 19 error in Device Manager

  I have a problem in my DVD player, I have * mast * a DVD 850 s ATA Device *, there driver not working anymore. Now Iam not able to run my CD/DVD. Every time I have insert any disc, nothing happens even the DVD drive icon is not there in * computer file. I opened the * Device Manager * and I got this message when I click on properties
  * "" Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. " (Code 19) » » *

  I tried updating the driver but it says "" your driver is up to date "" I don't know what to do...

  Please help me! I will be very thankful to you

  Thank you

  Concerning
  Faisal

  What model laptop do you have?

  Try to remove the CD/DVD filters in the registry.
  When the associated CD/DVD (such as iTunes, Nero, virtual CD software), the software is installed, they install filters in the registry, which can cause compatibility problems.

  (1) run Regedit (start-> Run-> Regedit)
  2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart.

  If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

  This utility can remove the filters for you:
  http://www.CSD.Toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe

• error code 19; TSSTcorp CD/DVGW TS-H652M ATA Device will not load at startup upward due to incomplete or registry problem? What can I do from here now, Windows VISTA-32 bit; gives this code problem also 00000013, thanks for your time.

  error - coded 19; involved device is CD/DVGW - TSST Corp. CD/DVGW TS-H652M ATA DEVICE. does not load at startup, nor do I have an icon E:\drive on my related 'Computer', only C and D of backup disks, since it has failed to load.  E is my player device on the windows vista operating system to 32-bit.  I tried the driver down load and FIXIT online program, they say that my drivers are repairable, but the problem is in the registry and device instructions at the beginning upward. What should I do next!

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Normally the above will solve this problem otherwise working your way down through them, even if you did
  them before.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Software peripheral drive not properly installed - Code 39 - Optiarc DVD +-RW AD 7580 A ATA Device

  Need help!
  Recently bought a laptop Dell Inspiron 1525 using the Vista operating system.
  The DVD + RW device worked but recently failed.
  Device Manager found the driver who is Optiarc DVD +-RW AD 7580 A ATA Device
  Device Manager is a (-) marker that tells me that the driver does not work.
  I tried to update the driver but the message received is "already installed the latest driver.
  I wanted to uninstall driver and rebooted the system.
  On reboot, the system attempted to reinstall the driver for my CD ROM
  I then received message 'disk device software was not successfully installed ".
  Also received message "Windows cannot load the device of this material. Code 39 "
  At the present time, my CD-ROM device does not work.
  I would appreciate anyone who has a solution to this problem.
  Thank you in advance.

  Have you recently installed a new burner software? Several of installs it burner can cause error 39. You can rightclick this link to another thread of responses on the deletion entries "Upper filters" and 'down '. You can remove those creating the CMD file I'll paste it in below, created by William Keener.

  1. Copy carefully and then paste the following three commands in Notepad:

  Reg export HKLM\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}-%userprofile%\desktop\CDFiltersBackup.reg
  reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}------UpperFilters f v
  reg delete HKLM\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}------LowerFilters f v

  1. Save the file to your desktop as DeleteCDFilters.cmd.
  2. Right click on the DeleteCDFilters.cmd file to your desktop, and then click run as administrator.

  Note After running this script, all custom CD/DVD filter drivers installed programs maybe isn't able to use your CD/DVD until your reinstall these programs. If the script command solves the problem, you can restore your custom filter of CD/DVD drivers by double-clicking on the CDFiltersBackup.reg that the command script exports to your desktop.

  
  (Soon we will see a button "FixIt4Me" of his team to do this automatically.)

  Mark L. Ferguson MS - MVP

• Optiarc DVD RW AD - 7560 ATA device stopped working, code 39 how and what to do?

  IM using pc acer 4920 have been awhile this optiarc DVD RW AD - 7560 A ATA device no longer works with code 39. I your ipinion, thank you! xxx

  Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

  http://support.Microsoft.com/kb/982116

  These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

  Create a System Restore Point beforehand and restart the computer later.

• DVD/CD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.

  My CD/DVD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.  I have uninstalled and still get this error.  When I put a CD in nothing happens.  It is not read.  Any suggestions?

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• PILOT DELIMMA! I have a TSST corp CCA/DVD TS-L462D ATA device driver & get code 19

  Original title: DRIVER DELIMMA! I have a TSST corp CCA/DVD TS-L462D ATA device driver & receive code 19, I tried all HELP!

  Please see above, how can I fix code 19?      Thank you!

  Hello

  I suggest you run the fixit from this link and if it helps:

  http://support.Microsoft.com/kb/314060

  Check if that helps.

• Code 19 cd dvd not working not not with Windows Vista Business-failure to load the software driver for ATAPI DVD A DH16A6S ATA Device...

  Barely noticed as useless before using the dvd on this machine cd - error code indicates... .Configuration (in the registry) is incomplete or damaged. (Code 19)

  Having read the other answers and the last similar validation seems to be dated to April 2010 of anything else because it please?

  I tried Driver Update and reinstall... .rebooting and then on the line ' difficulty his "all so far nothing works.  What is the latest information about this problem - can any that provide extra help or guide me for more relevant prior display and the best way to proceed. Failed to load software driver for ATAPI DVD A DH16A6S ATA Device...

  Mr. Fix it's obviously gone vacationing insofar as this problem is concerned... Cheers for any help.

  Hello

  Norton is known to cause slow downs and other issues. Uninstall and then running
  the Norton Removal Tool to stop the remains (even those will interrupt the strange) to load.
  Use the recommendations below when testing, even better would be permanently.

  Norton Removal Tool
  http://www.Symantec.com/Norton/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

  List of tools to clean/uninstall anti-malware programs
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  =================================

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 5.x and 4.8 x

  Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Driver TSST Corp CDDVDW TS - L633L ATA Device will not load. The problem code is 19 / how to fix?

  HP Pavilion dv4
  TSST Corp CDDVDW TS-L633L ATA Device

  Control Panel / problem report and solutions
  Problem: Could not load software driver status: sent report

  Description
  Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 19.

  Signature of the problem
  Problem event name: PnPDeviceProblemCode
  Architecture: x 64
  Hardware ID: IDE\CdRomTSSTcorp_CDDVDW_TS-L633L___0400___
  Configure the class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
  The PnP problem code: 00000013
  Driver name: cdrom.sys
  Driver version: 6.0.6002.18005
  Driver date: 11/04/2009
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033

  Additional information about the problem
  Bucket ID: 619663520

  Control Panel / Device Manager
  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

  I tried:
  Update driver software
  Uninstall / find the hardware changes
  Uninstall / reboot / new hardware found
  Properties / verification solutions

  How can I fix it?

  Hello

  Try to follow the procedure at the title of the subheading "Let fix me it myself" on the link below to delete the upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  You have to restart the laptop after that.

  Kind regards

  DP - K

• My hp DVD-RAM GH60L ATA Device receives an error Code 10. How can I fix it?

  My hp DVD-RAM GH60L ATA Device driver receives an error Code 10. (This device can not start..)

  I fact troubleshooting, uninstalling, looking for changes, then install (but didn't), I disabled and then enabled... Nothing seems to work.
  I checked if my driver needs an update. It is being updated.

  I use a Windows 7 Home Basic, 32-bit.

  Any other ideas on how I could solve this problem? Please and thank you! :-)

  This problem occurred after you update or install something?

  Have you tried the fixit of base?

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

• This device cannot start. (Code 10). Matshita DVD-RAM UJ-850 s ATA device not found.

  The operating system does not detect the Matshita DVD-RAM UJ-850 s ATA device on my Toshiba Satellite. I tried Microsoft Auto difficulty and it didn't fix it. The CD player worked last week when I installed ITunes software. Now, the driver cannot be detected. Known corrections or suggestions?

  You must uninstall, then reboot and let the program installation is the device when it restarts. If the correct drivers are found, it will install. In case of failure, it's probably because Search Setup default is files of the user and not the C:\windows\inf or directories c:\windows\system32\drivers\, which you can specify by choosing to install from a list or specific location, and then by typing or by going to the it. If this fails, check the bios settings.  But most likely your original driver was silently replaced, by a program system file or a third-party application. If need be, you can try a system restore to return the parameters of your system to a point in time where everything worked. I would try one more point to restore and not a newer version, preferably a restore point launched machine, not one caused by installing or removing a program or a driver. "THE BEST THING TO DO IN THIS WORLD IS A WRONG ANSWER! "I"DON'T"WINDOWS...". »

• Optiarc DVD RW AD - 7560A ATA DEVICE do not work

  My CD-ROM/DVD-ROM does not work.  Manager of devices display a "!" on the Optiarc DVD RW AD - 756 A ATA DEVICE.
  1 device state poster (this device cannot start. (code 10)).
  2 update driver... shows that the best device driver software is already installed.
  3. it is the driver of manufacturing.
  4 driver provider Microsoft Driver version - 6.0.601. 18000, manufacturer-(Standard CD-ROM drives)

  Hope that enough information... Oh, my computer is computer laptop Windows Vista Service Pack 1, Sony VAIO - VGN-NR22OE.

  Grateful for any advice...

  Hi Nikki 801,

  Can you please try these steps?  Be very careful when you edit the registry.  If you would please do not delete anything immediately.  If you must please the following steps... If upper and lower filters is not in this registry key, simply leave the registry.

  To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  1. Click Start
     Collapse this includes this image

     

     type regedit in the Search box, and then click regedit in the programs list.

     Collapse this includes this image

     

     If you are prompted for an administrator password or a confirmation, type your password, or click continue.

  2. Locate and then click the following registry subkey:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

     Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

  3. In the pane, click UpperFilters, and then click Remove.
  4. Click Yes to confirm the deletion of the UpperFilters registry entry.
  5. In the pane, click LowerFilters, and then click Remove.
  6. Click Yes to confirm the deletion of the LowerFilters registry entry.
  7. Exit the registry editor and restart the computer.

  If you please you would follow with me as best as possible, I'd be very happy.

  Thank you

  Aaron Griffin
  Support engineer
  Microsoft technical support

• Optiare DVD - RW 7200 a ATA device problem

  I a year eMachine W3653 that will not allow the DVD - RW drive run, like others, he tells the there is an error code 10, I uninstalled the drive, restart, same thing, code 10 and I have the plus version and I can't find a way to delete or stop this code, I have an Optiare DVD - RW AD 7200 ATA device a , I went to the recommended web page but have not been able to know if we have a S - ATA or a P - ATA system, if I read correctly optiare Sony page since I have a 7200 is a P - ATA (?) and I should be able to re - load and upgrade the driver?

  Question: I noticed some time I could NOT the DVD RW drive to write anything onto a CD - RW, which I try toput some of the 2000 and the saw scroll patterns I have on a CD - RW, I could take the files that I have with me to attend art shows, I have not found a way of not only getting the player to work If I go to my computer, open the file it does not show the E drive or the DVD - RW drive anywhere, I have the entry four for removable disk and J for a flash,

  Any help would be appreciated

  Thank you

  Hello

  Read this link which has also a few solutions:

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  --------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">