Code 37 Windows cannot initialize the device of this hardware driver

I have an emachines desktop computer and the dvd has stopped working. I tried to uninstall & reinstall & reboot but it doesn't seem to help. Any suggestions?

Hello houghmary,

Thanks for posting your question on the Microsoft Forums.

Since the recommended solution is to uninstall and reinstall your drivers and you have already done. We need back up the registry before you proceed to this possible solution.

Make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://support.Microsoft.com/kb/322756/ how to back up and restore the registry in Windows

You can also create a manual system restore point so that you can restore in case of problems.
Creating a system manually restore point

  • Right-click on the computer icon in the desktop, then choose Properties
  • In the left pane, click System Protection
  • Alternatively, to directly access the System Protection tab, click Start and type SystemPropertiesProtection.exe.
  • If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  • Click the System Protection tab, and then click create.
  • In the System Protection dialog box, type a description, and then click create.


Note: Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk...

"Run REGEDIT, open the following folders:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}

After you click {4D36E965-E325-11CE-BFC1-08002BE10318} you should see two settings on the right side:
"Upperfilters".
'Lowerfilters '.

Click on each of them, press DELETE, and then click YES.

If please reply back and let us know if these measures have helped to solve your problem with your DVD or if you need further assistance.

Thank you

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Windows cannot initialize the device of this hardware driver. (Code 37)
    There is no upper or lower filters in reg.
    external device does also not same massage (Windows cannot initialize the device of this hardware driver. (Code 37))
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    Hello Rajendra Aagarwal,

    Thank you to contact the community Microsoft and we will be happy to help you with your concern.

    According to the description, it looks that you are having problems with the error message Windows cannot initialize the device of this hardware driver. (Code 37).

    Method 1: Run the Fixit and check

    Hardware devices do not work or are not detected in Windows (Fixit)

    Method 2: Check the steps to get the 37 error code

    Explanation of error codes generated by Device Manager in Windows XP Professional 

    Answer to us if you are having problems with the devcie or any other issue of Windows, and I'd be happy to help you.

    Good day!

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    Original title: the answer useful?

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