Dvd - cd rom on my laptop (Acer Aspire 5515) stop working, I get a code 19 saying that windows cannot access the drivers for this device., how can I solve this problem?

I had used the Device Manager, try to reinstall the drivers fix for windows etc nothing works

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Hello

·         Did you make any changes before the show?

I suggest that you run the fixit provided in the link below and check if it helps:

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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