Dvd - cd rom on my laptop (Acer Aspire 5515) stop working, I get a code 19 saying that windows cannot access the drivers for this device., how can I solve this problem?
I had used the Device Manager, try to reinstall the drivers fix for windows etc nothing works
Hello
· Did you make any changes before the show?
I suggest that you run the fixit provided in the link below and check if it helps:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Tags: Windows
Similar Questions
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Original title: CD/DVD drives do not work after upgrade from XP to Vista
I upgraded my dell E521 to Vista dimension, but now finds that none of the CD/DVD drives work. I also tried two external drives, same thing. I downloaded the new drivers for the internal disks and when I tried to install the windows said they already had the best drivers. Both drives are TSST - I get device status "windows cannot load the driver for this hardware device. The unit may be damaged or missing. "I want to upgrade to 7, but can not run the dvd, and apparently MS has no download available if you purchase cd! Am tearing my hair!
Hi krt2,
In general, the error can be caused by a missing required device driver, a required binary file is damaged, if there is a problem with the process I/O file, or if a pilot that makes reference to an entry point in another binary file which can not load
You can try to uninstall and reinstall the driver for the device to solve this problem.
Step 1: Uninstall the CD/DVD driver. Follow this step to do the same thing:
a. click the Start button, select Control Panel, click System and Maintenance and then click Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
b. expand CD-ROM/DVD-Rom drives-> right click on the device, and then click Properties.
c. on the device properties dialog box, click the driver tab, and then click on uninstall.
d. restart your computer.
Step 2: Reinstall the CD/DVD driver by visiting the manufacturer's Web site.
See the links below for more details on the update of drivers:
Updated a hardware driver that is not working properly
Also, read the following article and check if that helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you thinkIf this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) has .dvd rw ad - 7530 ata
Hello
Code 39 means that the driver is corrupted or missing.
Please make all below even if you have done some before as it is often the set of operations which solves
the question.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.--------------------------------------------------------------
Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
are you can reinstall the 'old'. Many use Windows default drivers however some special aura
ones. Also check the website of the manufacturer of the car.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHope these helps.
Rob - bicycle - Mark Twain said it is good. -
And it displays the following message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ». I tried all the tricks troubleshooting to no effect. I uninstalled and reinstalled and look for the updates to install. What should I try next?
http://support.Microsoft.com/kb/314060
Your CD or DVD drive is missing or is not recognized by Windows or other programs
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Original title: Add/Remove components error and DVD driver error
Yesterday, I removed several components of windows to attempt to clean my cpu. After the reboot, I noticed that my DVD drive disappeared. I tried to update the driver but told me I have the most updated version, I uninstalled and reinstalled the drive, but I still get the same error. Under Driver Details, it shows that I have a lot of drivers for my Phillips DVD player. However, the status of the device is the following: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. I've done the troubleshooting, and the two options has not fixed the problem.
Then I tried to add windows components that I removed, thinking maybe that was the problem. However, when I try to add them, I get an error message that says: 'Setup cannot copy the file zClientm.ex_' it shows the location of this file as being in windows/i386, and of course, the file is located in this folder. So when I go to browse to locate the file, I find and click on it to open it, but I keep getting the same error message that the file is not found and Setup cannot continue.
I realize that this problem seems very rare and weird, but any help at all would be appreciated. Thank you.
HelloCode 39: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)Explanation of error codes generated by the Device Manager in Windows XP Professional http://support.Microsoft.com/kb/310123Method 1.
Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then automatically solves the problems that he finds and offers additional resources if the problem is not resolved. Click run now in the article below.Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/GP/cd_dvd_drive_problemsMethod 2.
Also, try the methods listed in the section below and check.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116I hope this helps.Thank you, and in what concerns:
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
I just downloaded iTunes and now my = CD-ROM/DVD-ROM Drive does not work on my Compaq laptop. This is the error that he sees when I go to Device Manager. I need this problem as soon as POSSIBLE, I work on websites and I can't go without my CD burner. Anyone who can help help please. I'm panicking right now.
Thank you
Hello
Use system restore to before that you installed iTunes when the drive was working.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
======================================================If necessary:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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How can I reinstall a driver of dvd/cd rom?
Hi mourad,.
1. have you been able to use the CD/DVD-Rom drive before with no problems?
2. did you of recent changes on the system?
This error occurs if the driver is corrupted or missing.
You can read the following article and try the steps to solve the problem.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Hope this information is useful.
-
Dvd/Cd ROM code 39 drivers. Windows cannot load the driver for this hardware device
Have Windows 7. HP Pavilion p6714y. The drivers are updated but cannot load the unit.
Hello
First, try the automated Microsoft fixit at the link below.
Then, in the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
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I tried update driver, disabling, uninstalling and reinstalling, but the same error comes back.
Hello
Consult this site.If you want to say thanks to someone just click on Vote as useful (i.e. under each avatar of the user).
If your issue is resolved, please indicate then your wire is with solution.
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Hello DanHenry,
Try the miracle solution at this link: http://support.microsoft.com/kb/314060 but before you uninstall all third-party software (example: Nero, Roxio, iTunes). You can reinstall your software after you reboot your system. Please let us know if this helped you. Make it a great day!
"In the end, the love you take, is equal to the Love You Make"
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Device Manager displays the dvd player error "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ».
Pulling up the properties of the device, it shows the last and most successful driver is installed and try to update is not good.
Suggestions to below a full re-installation would be appreciated.
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HP Pavilion a6109n Vista 32 bit
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Try the Microsoft fix it Center. You receive this error code?
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Hello
Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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