Codes 8E5E0147 & 8E5E0152 with 5 important updates

Widows Update says I have 5 important to install updates. However, when the updates begin to install, I get two errors:

Code 8E5E0147 - Windows Update encountered an unknown error.
Code 8E5E0152 - Windows Update encountered an unknown error.

The updates are: KB982381, KB982525, KB982670, KB980248 and KB982519.

I am running Windows Vista SP2.

No one knows what is the cause?

Thank you

Hi TomTom360,

 
Try these steps and check the result.
Step 1: Uninstall security running on computer software
a. disconnect the Internet cable.
b. uninstall the security software.
See Uninstall or change a program
c. once the software is uninstalled, restart the computer for the changes to take effect.
d. start the computer in a clean boot and install the standalone update files. We assume that you already have that we downloaded in previous posts.
e. once the update is uninstalled, restart the computer for the changes to take effect.
 
NOTE: Don't forget to start the computer in normal mode by following step 7 in theclean boot article.
Important: Reinstall the security software to avoid vulnerable attacks on the computer.
 
Step 2: Perform in-place upgrade i.e. installation of Windows repair and install all the updates that are available on the computer.

Important:
upgrade in place will restore the computer to a State when you install Windows first. Will not suffer the programs installed on the computer. You will be prompted again to install all the updates that you installed previously. We recommend you to back up all data before you continue with the steps to run the wrong steps will remove the data from the computer.
 
a. close all applications, insert the DVD into the DVD drive of the computer.
b. in the settings window, click install now.
c. click go online to get the latest updates for installation (recommended).
d. type the CD key if you are prompted to do so.
e. click Yes to accept the Microsoft software license agreement.
f. on the type of installation do you want? screen, click upgrade.
g. when the installation is complete, restart your computer.
 
See Method 2 of this article:http://support.microsoft.com/kb/958044/en-us
 
Kind regards
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Error code 8E5E0147, impossible to get Windows Update to work

    When I try to download windows updates I get the following error code: "8e5e0147" and none of the updates will be installed. I now like 15 important updates.

    I already searched this forum and other forums of solutions, but none of those I've tried seems to fix the problem. That's what I tried:

    • Disabled Antivirus and firewall software
    • Tried to install updates and
    • Manually install the updates by microsoft download. This give me an error code, just "failed to install".
    • Run a checkdisk, no errors.
    I would be really happy for more information, which will solve this problem for me. It is very annoying. It is the system that I use if that would be any help:
    HP Pavilion dv 7 laptop
    Windows 7 Edition Home Premium x 64
    Intel Core i7

    Norton and McAfee applications are notorious for not to uninstall (or upgraded) themselves.

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    1B. download the tool McAfee Consumer Product Removal, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. click right on the file saved in # 1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

    4. click right on the file saved in # 1 b above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

    5 reset IE8 settings advanced by http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings [trust me]

    6. open IE8 32 bit (only) to http://support.microsoft.com/kb/971058 & run it in DEFAULT and modes difficulty then AGGRESSIVE. [1]

    7 restart once again & test.

    Note: Make sure you can update MSE manually. If you can not, you have a bigger problem on your hands.

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • error code when you install an important update

    I have an update to download important for microsoft 2010 and every time I have try to install that I can't, it always gives me an error code and I try again and again and it will not always install so what am I, I guess what to do? Ive tried to remove it from my programs and it won't delete it

    Hi BrittanyHutchinson,

    As PA Bear suggested, more information is necessary for us to help you with the installation of Windows updates. You can follow the steps in the link below to run the troubleshooting Windows Update tool and reset Windows Update components to see if that solves the problem.

  • Windows Update error Code 8E5E0147

    original title: 8E5E0147 error Code

    I get an error code 8E5E0147 when im trying to update

    when im trying to update, an error code 8E5E0417 keeps coming back. its only 1 updated. the update is for the update of cumulative security for windows internet explorer 9 for windows vista KB2586448, I had this problem shortly after downloading Microsoft Security Essentials

    Rename the Software Distribution folder:

    Click on the Menu start > type %windir% , and then press 'OK '.

    Find the folder C:\Windows\SoftwareDistribution

    Right click the C:\Windows\SoftwareDistribution folder and then right click > rename

    Type SoftwareDistributionOld press 'ENTER '.

    Click Start type cmd (you should see the command prompt fill up) right click and select run as administrator

    Inside the command prompt, type sfc/scannow

    * Information about the System File Checker

    http://support.Microsoft.com/kb/929833>

    Access the KB971058 article through Internet Explorer (only)

    Click here: reset Windows Update components and run the fix it 50202? default and aggressive mode.

    http://support.Microsoft.com/kb/971058>

    http://answers.Microsoft.com/en-us/IE/Forum/IE9?tab=unanswered >

    Update cumulative security for Internet Explorer 9 for Windows 7 ( KB2586448 ) systems

    You can search every download and manually install update Cumulative security for Internet Explorer 9 for Windows 7 x 32 or x 64 based.

    for example,: http://www.microsoft.com/download/en/search.aspx?q=KB2586448>

    Save the update to a location on your hard drive, you can find and then install the update from there.

    Download, *Save* and install update Cumulative security for Internet Explorer 9 with no security (antivirus/security suite) software installed, disconnect from the Internet, disable the firewall & close all non essential processes in the Task Manager.

    I also recommend taking off of USB keys (for example, flash drives) or any other external media, as this takes place.

    When it is downloaded right -click on the file and select run as administrator from the menu.

    UTC/GMT is 13:34 Tuesday, November 1, 2011

  • Five of the six updates have been installed correctly, KB2698365 failed with error code 80070570. What should I do to install this important update

    Five of the six updates have been installed correctly, KB2698365 failed with error code 80070570. What should I do to install this important update successfully. I'm not a pc expert and don't have no knowledge will take it the word of experts from the pc. KB2698365 is 'important', so I tried to install it several times, but always failing with error code 80070570. I've been on a boring treasure hunt for to install this 'important' update, it seems to find no will to give helpful advice anywhere. I would appreciate help installation of this major update, and talk about normal advice, how to install it successfully without failure of the error code 80070570. What is the error code 80070570.? I use windows vista Home premium, service pack 2, 32-bit operating system. I'm using the essentials of security. Thank you for the consideration of this issue. NIC

    Hi, Grizzly7659,

    Follow the instructions given by Taurian & guenoun

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/error-code-80070570/a2df7d06-BE9B-4554-b796-c52fac838842

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/error-code-80070570/51c5b0d3-BFDD-4f69-bff7-623954866b59

  • 17 updates failed: Error Code 8E5E0147

    For weeks now, I've had these updates accumulate on me my computer will not install and gives me error code 8E5E0147.

    I don't know exactly what information I need to display with it, but I have Windows Vista Home Premium 32-bit operating system.

    Help, please! Let me know if you need more information.

    Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself.

    1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

    4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

    NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

    5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

    6. do a clean install of the 2010 version of your Norton application, using your product ID & reboot: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

    TIP: Do not activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

    7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

    8. If you have had problems with Internet Explorer 7 or 8, perform a reset now:

    Vista: http://support.microsoft.com/kb/923737

    Win7: http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings

    8B. If you have had problems with Windows Update, now run a reset:

    How to reset the Windows Update components?
    [Ignore the section to APPLY to, if a Win7 user;] Run the difficulty in the default and aggressive modes]
       http://support.Microsoft.com/kb/971058

    NB: Access KB971058 via Internet Explorer (32-bit), not any other browser.

    9. restart & test.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Vista - Error Code: 8E5E0147 (cannot install updates)

    I have 9 important updates

    A security update cumulative for Internet Explorer 7 in Windows Vista for x 64 systems (KB953838)

    Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 64

    Security Update for Microsoft .NET Framework 3.5 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 for x 64 systems (KB2418240)

    Security Update for Microsoft .NET Framework 3.5, Windows Vista SP1 and Windows Server 2008 for x 64 systems (KB2416469)

    Update security for Windows Vista for x 64-based systems (KB2286198)

    Update security for Windows Vista for x 64-based systems (KB967723)

    Update security for Windows Vista for x 64-based systems (KB972270)

    Update for Windows Vista for x 64-based systems (KB938371)

    Update for Windows Vista for x 64-based systems (KB951978)

    Update for Windows Vista for x 64-based systems (KB970430)

    Update for Windows Vista for x 64-based systems (KB980248)

    I need to update vista to service pack 2 which, if I download the stand-alone version, I get this error code: 0x8e5e0147

    I tried chkdisking, run the removal tool for norton that I use avast! for antivirus.
    When I try to delete files qmgr*.dat I enter the specified cmd command and cmd tells me that the system does not find the path

    I run checksur and he told me he wanteded to install the hotfix kb (947821) it has installed successfully but when I went to update my .net it downloaded all this and still gave me the same error.  I then ran checksur once more and he told me that I needed the fix even... did install, I wonder the story says it was installed successfully.

    the windows system file shows that I'm under sp1.  .net framework 3.5.  I just need to find a way to get sp2 on this machine, I can't reinstall the computer did not come with a cd of vista, there is no cd of restoration either.  I'll try the process of update to boot, but I doubt.

    Hi jibbadiah,

    See the link below for a thread with the same question and try the steps mentioned by "Marilyn - Support Engineer" on March 11, 2009

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/a800e4c1-5dcc-4A1B-9948-d87eb6ce7a56

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Cannot install important updates - code 80070570 and 8007371B

    I have not been able to download and install important updates for months.  There must be at least 50 to 60 times where my computer tried to download important updates (including service packs) and the process has failed. What is the problem?  How can I fix?

    eagle0021,
    Here is an article dealing with the error code 80070570.  Go through the steps inside and then post the results when you post back with the information requested by the PA bear.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Code 8E5E0147 Windows Update encountered an unknown error

    Hello


    Vista has got an automatic update every day for a few days ago but every time the update starts finally fails with this error: "'Code 8E5E0147 Windows Update encountered an unknown error" "


    What should I do? Vista Help did not help at all. I got the same error.


    Thank you.

    suiobo,
    Go to Microsoft's download page and select the download appropriate for your operating system, then save it on your PC.  Then, run the update from your PC and see if it will install manually.  If you still have the error and then perform a clean boot and test again.  Let us know the results.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Important updates for Vista SP2 Security Installation failure: update MSXML 4.0 SP2 (KB927978) AND (KB954430) security, citing error Code 652, Windows Update encountered an unknown error!

    Has no significant updates for VISTA SP2 security installation: MSXML 4.0 SP2 (KB927978) security AND (KB954430), citing error Code 652, Windows Update encountered an unknown error! How is it Windows Update does not recognize it's own mistakes? I tried several times to install both of these important updates without success. Please help me so that I can install these two updates & get back on the right track. Thank you!

    See the section "How to get help", for example, http://support.microsoft.com/kb/927978

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    For enterprise customers, support for security updates is available through your usual support contacts.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Cannot install updates for Vista Business - codes 8E5E0147, 00009C 47, dt000

    Get codes 8E5E0147, 00009C 47, dt000 when you try to install the updates.  2 codes of the latter appear when you try to download Windows explorer 9.

    Hi MarkVI,

    1. what update does not install?

    Follow the steps below to install the Vista updates.

    Method: 1

    Configure the computer to clean boot.

    View the following command to configure the computer to boot:

    How to perform a clean boot

    Note: After checking in the clean boot, follow step: 7 article to reset the computer in normal mode.

    Method: 2

    Perform the following troubleshooting steps to install updates for Windows Vista.

    Problems with installing updates

    Method: 3

    Also to reset the windows update components.

    How to reset the Windows Update components?

  • Impossible to install the important update, code 66A

    I tried to install this important update, but it keeps the default, something to do with code 66 a. I looked online and someone said to repair the file in the page uninstall, but this option is not available for me. Can someone please?

    Error code '0x8007066A' when you use the Windows Update Web site or Microsoft Update to install the .net Framework update:
    http://support.Microsoft.com/kb/2507641/

  • I search for updates and tell me that two important updates are available for my system but when I try to install I get error code 800b0100

    I search for updates and tell me that two important updates are available for my system but when I try to install I get error code 800b0100

    http://support.Microsoft.com/kb/956702

    Error message when you try to use Microsoft Update or Windows Update Web sites to install updates: "0x800B0100.

    If the above does not resolve the problem:

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Cannot install important updates: 643and 646 error Code

    I regularly get asked to install important updates to windows but keep the receiver following error message after attempting to install updates

    Windows Update has encountered an unknown error. Code 643
    and
    Windows Update has encountered an unknown error. Code 646
    How can I fix this error and install the updates all the recommended

    http://support.Microsoft.com/default.aspx/KB/923100/

    When you try to install an update for .NET Framework 1.0, 1.1, 2.0, 3.0 or 3.5, you may receive Windows Update '0 x 643' error code or error code Windows install "1603".

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    For 646, try a manual installation of updates:

    http://www.Microsoft.com/downloads/en/default.aspx

    Put the number of theKB in the search engine > download/install the.

    If this does not work:

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • I have intermittent problems with iphoto importing from iphone since 0sx 10.11.6. Update

    I have intermittent problems with iphoto importing from iphone since 0sx 10.11.6. -Update

    1 iphoto sees not iphone - restart

    2 iphoto sees iphone but says "no pictures" - restart

    3 Iphoto sees phone and photos and I click Import all or import selected - then I have problem of file format and nothing is imported

    NOTE: I have similar problems with image capture - sometimes you can see the phone and photos, and sometimes is not

    I have an imac 2015 - execution of yosemite

    Help my new iphone because 7 is coming today and I am terrified of the transfer.

    Not sure, but in any case iPhoto is a dead - it would be really smart to learn pictures (a totally new and different program with a learning curve and different workflows)

    With the help of pictures with my new iPhone 7 and iCloud photo library all works well without any problem - nothing different photos with my iPhone except the news and the best quality Photos 5

    LN

Maybe you are looking for