Color LaserJet Pro MFPM476 dw: hp color laserjet mfp MFP M476 dw pro

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• Color LaserJet MFP M476 Pro: Scan to network folder

  Finally decided to try to set up the scan to a folder again... but run into the same issues as before... invalid name and password

  The printers and mac are on the same wireless network and have no problem printing.

  Using Macbook Pro running El Capitan 10.11.6 - has only one user on mac... Bob

  Not yet completed:

  Folder created under users\Bob\Scan

  Went to the settings and turned on file sharing and add the Scan file to the list of shared folders and make sure "Bob" is listed as a user with read/write privileges.

  Page web accessible to 192.1.168.88 printer

  Selected scan / file Configuration of the network

  inpu the following parameters

  Display name - Scan

  Network path - \\192.168.1.94\Scan (confirmed this ip address is the ip address for the mac)

  User name - Bob

  PW - same as the one used to log for Mac (verified by up to 30 times!)

  Continually get "user name or password is incorrect. Make sure that the user name and password are correct"

  Any suggestions?

  Hello

  As long as you enable sharing of Windows files for the user the pritner will not be able to connect because it only supports SMB.

  By testing, I see the user as available for selection Although SMB is off...

  By searching online, I do not see messages indicating you will not be able to set in Windwos God file for the password iCloud user, may it be linked? :

  https://discussions.Apple.com/thread/6708192?start=0 & tstart = 0

  You can try creating a new user account and set it for this purpose (you won't even need this user to login, just set it to the printer while offering both users access to that folder, then you can continue to use your current users).

  Another thread indicate that change the password solved the problem:

  https://discussions.Apple.com/thread/6629743?start=0 & tstart = 0

  For any other questions, I suggest to start a thread at Apple Support communities, as long as you won't solve this problem, the printer won't be able to connect.

  Please let me know any progress,

  Shlomi

• HP Color laserjet MFP M476 PRO: save the file to the analysis after updating MacOS Sierra

  After that I updated to Sierra I can't save a PDF of my analysis. The Save button is only gray and will not work. Any solution? I can add it to a mail, but when I try to record on the hard drive, it will not work.

  Hello

  Download and scan using HP Easy Scan below:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  You see no difference?

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• Color LaserJet MFP M277 dw Pro: Setup disk gives an error and stops before the connection to the printer

  Hello

  I try to install the printer 'Color LaserJet MFP M277 dw Pro'.
  By inserting the disc into the phase "installation preparation" is 96% and then stops and gives me the error.
  I use Windows XP SP3. It is always installed, but physically disconnected another printer hp (hp 2050).
  (I tried both to disable the antivirus that reduce to a minimal install, but the problem persists).
  Thank you

  Response thanks a lot.
  In the meantime, I contacted the Support of the Italy
  Who suggested that I try to update the driver.
  I downloaded the file "HP_LaserJet_M277_PCL6_Legacy_Print_Driver_14295".
  Automatic extraction and I launched and everything seems to work.
  (I still try to scan and fax if they work).
  Thank you very much.
  Thanks to your colleague Michelle with whom I chatted.
  Contact thank you for the support of Milan that I don't know the name.
  So, I can communicate the solution found.

• scan to email on Color LaserJet MFP M177fw Pro

  I'm trying to download the printable 'Scan to Email' on my Color LaserJet MFP M177fw Pro, but he continues to throw an error?

  When I bought the printer (yesterday), I was told that I could put up to Scan in a document and have it automatically send as an e-mail message to a recipient.  How to achieve this?

  Thank you!

  Hi grahammccarthy,

  Welcome to the HP Support forums.  I understand that you want to know how to scan to email using your printer Laserjet Pro MFP M177fw.

  You don't mention the operating system that you use, so I've included links to all the operating systems supported on the way to analyze.  There is a section called "How to scan with HP software" and there you can find a subsection entitled "How to scan to email.  It is in the subsection, you will find the instructions you need to follow to be able to scan to email.

  How to perform a scan: Windows XP

  How to perform a scan: Windows Vista

  How to perform a scan: Windows 7

  How to perform a scan: Windows 8

  How to perform a scan: OS X v10.8

  How to perform a scan: OS X v10.9

• Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

  I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

  I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

  My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

  Summer spend hours online to find an answer and is now well bored.

  I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

  I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

  Is it possible to scan to a mac at all with this printer? Any help?

  Hi @sa9494,

  I see that you have problems with scanning. I will definitely do my best to help you.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Here is a screenshot of what it should look like. You have the scanning through top tab?

  

  I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

  Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Connect the printer with the USB cable, to see if you have the same results.

  Let me know.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• Color LaserJet MFP M177fw Pro: Color LaserJet MFP M177fw Pro

  I have Color LaserJet MFP M177fw Pro and it is stuck on print fax. I restart the printer and print the fax even. I found a post and supposed to go ware closes so I did. Printer is returned to normal. Got another fax and the printer to print fax. I tried firmware ubgrade once again without help. Toolbox program HP device says 'Printing Fax Page 1'

  Also I can't receive any new faxes and print to the device.

  Hi @DDTKS.

  Welcome to the FOrums of HP's Support. I understand that your Laserjet M177fw is stuck to print a fax. I would like to help.

  I sent you the steps to perform initialization of the NVRAM via private message.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this posthas instructions.

• Color LaserJet MFP M177FW Pro: 126 a Toner can be used with Color LaserJet Pro MFP M177FW?

  I recently bought a Color LaserJet MFP M177FW Pro and still have 126 a toner cartridges (magenta, cyan and yellow) for my LaserJet MFP M175 precedent. I can use them rather than the cartridges of 130a recommended?

  Hello

  Only 3 printers can use HP 126 has:

  http://WWW8.HP.com/us/en/products/OAS/product-detail.html?OID=4148379#! tab = compatible_hosts

  Kind regards.

• Color LaserJet MFP M277dw Pro: MFP M277dw unable to connect to wifi

  I just bought the Color LaserJet MFP M277dw Pro, and I can't connect to wifi. I have it connected via a USB cable and it works fine, it's just that I can't seem to connect to my wifi. The wifi seems fine, just connect my existing devices right (MacBook, iPhone, iPad). It finds the network, but it seems to expire when I put the password to connect.

  Hi @StephanieB2,

  Welcome to the Forums of HP Support! I understand that you are having problems with the networking of the printer. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It's really weird that the printer is expire when you put the network password.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You can also configure the printer on the wireless network, thanks to the Wi - Fi Direct connection.

  Tap the icon on the screen of the printer wireless.

  Select the Wi - Fi Direct connection.

  Turn it on, if it isn't already, and if there is a code it marks down.

  Then on the Mac, go to the airport icon and connect to the network printer. (Direct 69 HP Laserjet M277)

  If requested a code or password, put the one you noted.

  Then open Safari and type 192.168.223.1.

  He will be responsible: the printer Web server integrated.

  Click the network tab.

  On the left side of the window, select Wireless Network Configuration and fill your information.

  Apply the settings.

  Can connect you to your network.

  Then add the printer.

  Click on the Apple menu, click System Preferences.
  Scanners & printers, then click the plus sign +.

  Select the printer in the list.

  Select your printer from the drop-down and click on the Add button.

  Test the printer.

  If there is anything else I can help you, let me know. Thank you.

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• Color LaserJet MFP Pro 277dw: MFP will print but not scan since update Mac OS 10.10.5

  I had used my LaserJet MFP Pro wireless without problem for several years, with the Mavericks and Yosemite.  A few weeks ago a "update" the printer system is invisible.  After several hours of troubleshooting and to try five or six corrections, I finally got the printer online by using the IP address.

  My computers, however (a performer of the Mavericks and a Yosemite running), do not see the scanner.  It's not a question of adding - they do not to add it.  By HP support, I have reset the system print and tried to start over.  I downloaded HP Easy Print (or Easy Start or whatever), which is the entire site of support in the way of software for the 277dw of the ACM.  The software through me the entire upward and congratulated himself for a job well done, but my printer was not, in fact, related.  He appeared in the printers Control Panel, but would not print.  Just "connecting to printer" in the queue for ten minutes about until what I called off work.  And the scanner does not yet show in the Image Capture, preview or HP Easy Scan.

  So, I went back to my previous fix for the printer, use the IP address.  Any ideas on how to get the scanner appears?

  Hello

  Restart your router by unplugging its power for 30 seconds.

  Once it is fully up and you have internet access on your Mac reboot both the HP printer and the Mac.

  From system preferences, select Printers and scanners and click on the plus sign to add the printer again.

  Can you now ee he listed as Hello type or not?

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• HP LaserJet MFP M525 500 and. : felt for drivers HP LaserJet 500 Multifunction (color)

  Hello

  I need to get the drivers for the two following ACM:

  HP LaserJet MFP HP LaserJet 500 Color MFP M575 M525 500

  I need em for Windows 7 Pro 32-bit and 64-bit, preferably 64-bit. I can't find corresponding anythging on HP web pages.

  I don't know if it would work with the Universal Printer PCL6 Drivers?

  Can someone explain me or send me any links where I can download the drivers?

  Thank you very much

  Hello

  M525 download below the full features software (it's for the two 32 64 qnd):

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5118274&swItemId=ds_105339_3&swEnvOid=4063#

  And this link is for the M575:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5118243&swItemId=fp_105434_3&swEnvOid=4063#

  Kind regards

  Shlomi

• color laserjet MFP M177: error message when you try to print

  Hello

  I have a HP Color laserjet MFP M177.  I can't print I get an error message on my computer screen. No messeage shows up on the printer.  I have recently upgraded to windows 10 (I do not know what version) If this could have something to do with it?

  Help, please

  Thank you

  Hi @Daisy001,

  Welcome to the Forums of HP Support! I see by your post that you can't print, since the upgrade to Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  If you have not completely uninstall and reinstall the driver, I would say to start it there first. Here is the link to the latest drivers: Color_LJPro_MFP_M177_full - solution_15188.exe

  If the problem persists, you can download and run the print and Scan doctor, he will diagnose the problem and could solve it automatically.

  Please let me know the results and if there is anything else I can help you. Thank you.

• Color LASERJET MFP M475dw CYAN and MAGENTA faded 400 HP

  Hello

  We have a HP Laserjet 400 color M475dw MFP, which does not print the Cyan and Magenta fine or full.

  Please see attachment of the status page.

  We have already replaced the high voltage Board.

  The cartridges are placed in the same order as seen on the status page; Cyan a Magenta in the middle.

  I suspect that the intermediate transfer belt.

  Does anyone else have this problem?

  Thank you.

  The ITB was already on the way, we replaced and the problem was solved.

  Thanks for the help.