Color LaserJet ProMFP M177fw

I bought the printer, put in place and it works very well with respect to printing, scanning and copying - except that he falls asleep or turns off completely... Also, the touchscreen doesn't seem to work... It beeps from time to time, but it's almost as if entered orders are not processed until much later...

Hi @tjsch162,.

I see by your post that the printer goes to sleep or turns off completely and using the touch screen is delayed.
I can help you with this.

I would like to do a hard reset to see if that will solve the problem.

Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Update the firmware of the printer. HP Color LaserJet Pro M177fw MFP drivers.

Select your operating system, click Next, click the link for the firmware.

What operating system do you use? How to find the Windows Edition and the Version on your computer.

How is the printer connected? (USB, Ethernet, WiFi)

You may need to set the time to sleep and define the sequence of events on the printer.

Touch control panel:
1. from the home screen on the product control panel, press the Setup button.
2. open the following menus:
The system configuration
Energy settings
Sleep/Auto Off after
3. Select the time for the delay of sleep/Auto Off.
NOTE: The default value is 15 Minutes.
4. the product automatically wakes up when he receives jobs or when you touch the screen on the product
Control Panel. You can change events make the product to wake up. Open the following menus:
The system configuration
Energy settings
Alarm/Auto on events
To disable a factor of reactivation, select the event, and then select the option no.

This information was given by the manual on page 59. Multifunction COLOR LASERJET PRO.

If the printer is on a network, we can configure a static IP address for the printer.

Good day!
Thank you.

Tags: HP Printers

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