com Android.Phone pop-up box message - Moto G 3rd Gen cannot connect to the network and overheating
"Unfortunately, the process com.android.phone has stopped" this pop-up box keeps appearing, over and over again.
This error appeared out of no - where, and we have been unable to connect to the phone network since. The phone is also overheat insofar as we could hardly touch the screen once the phone was in a pocket.
The newtowrk provider has never heard of this error, so I guess it's a thing of the bike.
Please tell us how to solve this problem.
Becks_Phone wrote:
Thank you! I am now in safe mode. Being illiterate, technology that do I then please?
If the phone works very well in mode without failure, then probably some 3rd party app is the problem. The challenge is to find what app or apps is the problem.
Mode sometimes course does not help, and a reset is the next step only. Other times in safe mode simply confirms that the phone is physically ok, but there is not point to the actual problem.
Safe mode is designed to allow the phone to start without any 3rd party of loading applications (not always, but that's the idea) but some configuration parameters can still load, it is not infallible. But it is sometimes useful exclude a hardware problem on the phone.
Tags: Motorola Phones
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